ProSwimwear Reviews

Name: ProSwimwear
Rating: 3.93

3.9 Rating 242 Reviews

75 %

of reviewers recommend ProSwimwear

Company Reviews

Metrics

3.9

Based on 242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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ProSwimwear 1 star review on 17th November 2021

Anonymous

Anonymous // 01/01/2019

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“Thankyou for being so helpful.”

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Posted 11 months ago

“I can count on the Proswimwear team all the time. They answer and solve my isssues fast. Besides, the products are amazing with very good prices. Thank you again Proswimwear team.”

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Posted 11 months ago

“Good customer service.”

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Posted 11 months ago

“Excellent customer service. Quick response and good problem resolution.”

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Posted 1 year ago

“The customer service went above and beyond. Very grateful. Very speedy delivery.”

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Posted 1 year ago

“Always very helpful and prompt with replies.”

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Posted 1 year ago

“No metter the problem was with postal service in my country, ProSwimwear team was helpful and did everything I get wanted products.”

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Posted 1 year ago

“First time using this company. Very impressed with the speed and quality of service. Had an issue using Amazon Pay which they resolved promptly and with a no fuss. Thank you.”

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Posted 1 year ago

“Twice I’ve ordered from this company and twice the order didn’t arrive. If you live in the Netherlands they send a fake post.nl link and when u check the actual website post.nl has never had the package please me aware this website is a scam.”

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Posted 1 year ago

“Gran relación calidad precio. Política de devoluciones estupenda.”

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Posted 1 year ago

“Exchanged racesuit with no problems, had issues in past with pro swimwear but seem to be better now. There is a charge for return but it was processed much quicker and quick response from Ivy at customer service.”

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Posted 1 year ago

“Excellent products, service and support, thank you!”

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Posted 1 year ago

“ProSwimwear has wonderful customer service who are super responsive and efficient on follow through. Thank you!”

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Posted 1 year ago

“A good company. Great products. I always judge a company by their customer services. Very helpful and sorted the problem. I wish you could phone them, overall excellent service.”

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Posted 1 year ago

“Customer service helped me very well. I made a mistake with the address myself, the problem was solved! quick responses and good communication.”

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Posted 1 year ago

“Bought items but had to cancel my order. The customer service was fantastic with communicating and prompt refund”

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Posted 1 year ago

“Good products and very strong support, in my case I received my parcel late, team Proswimwear helped me to find it”

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Posted 1 year ago

“Easy communication and great customer service. Highly recommend.”

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Posted 1 year ago

“Excellent range of products and 5* customer service. Our swimming club wouldn't go anywhere else!”

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Posted 1 year ago

“I always buy my swimming material on Proswiwear. I'm still very glad with the attention of their team and the quality of the products.”

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Posted 1 year ago

ProSwimwear is rated 3.9 based on 242 reviews