Ping Money Reviews

Name: Ping Money
Address: Allia Future Business centre Kings Hedges Road, Cambridge
Rating: 4.86

4.9 Rating 417 Reviews

98 %

of reviewers recommend Ping Money

4.9

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ping Money:

Sending money home to support loved ones should be hassle-free, easy and inexpensive. Our mission is to make money transfers simple.
Ping is a hassle-free, simple and easy to use money transfer and bill payment App.

Visit Website

Phone:

0333 050 9149

Email:

hello@pingmoney.co

Location:

Allia Future Business centre Kings Hedges Road
Cambridge
CB4 2HY

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Ping Money 5 star review on 7th September 2024

Awa C

Ping Money 5 star review on 7th August 2024

Mustapha D

Ping Money 5 star review on 28th October 2023

Yusupha J

Anonymous

Anonymous // 01/01/2019

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“Fantastic service as always! No issues what so ever ! Good job guys !”

Helpful Report

“The Customer Service is BRILLIANT. When I was having network issues and I accidentally transferred funds to be received in cash, Eliman went out of his way to rectify that for me especially since time was of the essence. So many of us could learn from this. Love Ping and have been using it since it was recommended to me by a friend, Amie Jagne.”

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“Ping is fantastic”

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“U guy's are booking money 💰 from credit without no reason..”

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“brilliant service would recommend.”

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“Fast, efficient and reliable. The app is very user-friendly and easy to use. I 100% recommend Ping Money for its services.”

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“Quick and secure”

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“I’ve been using this app to send money to Gambia. The app has been fab until about 2 months ago when it started misbehaving. Unlike before, now if I open the app, put in the receiver’s details, and send the required amount, it doesn’t reflect on my app even though my bank account would be debited. To complete the transaction, I’ve to contact them through WhatsApp to complete the transaction which is so annoying and time consuming.”

Helpful Report

Very sorry to hear you have been experiencing issues with the Easy Bank transfer option. We have escalated this issue with our development team to address this issue expeditiously. Thank you very much for your feedback

“very timely and reliable”

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“Always quick and easy to use with the cheapest rates ! I recommend it 🤩🤩”

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“It’s a good way of sending money to family and friends, but sometimes the money transfer takes more than 24hrs. This is something that needs to be reviewed.”

Helpful Report

Thank you so much for your feedback. Apologies for any inconvenience. We will review the stated issue as soon as possible and improve.

“It is fast and safe very reliable but you peoples should provide more cash pickup points from the customers.”

Helpful Report

Thank you so much for the feedback! At the moment, we have 78 pick up locations across greater Banjul and upcountry. The different payout options are GTbank, Easy Financial Services & Ansaar Bureau de change. We will continue to increase locations to make it easy for you all. We hope this helps!

“Safe n secure”

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“Put customers at heart”

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“Easy and convenient! :)”

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“Love your services .been using it for the past few months. Very fast and reliable. However disappointed that there is a £3000 monthly limit that i can send. Trying to upload the supporting documents requested to increase my limit; but it's not compatible.”

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“As usual, the service was very straightforward no issues.Highly recommend.”