Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 13,285 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 13,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 1st February 2025

271

Anonymous

Anonymous // 01/01/2019

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“Extremely helpful and very efficient”

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Posted 8 months ago

“Just great service, great choice of products and timely delivery. Not many firms left that do do great business like this. Top draw!”

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Posted 8 months ago

“Wrong item sent. This has happened before on a previous order .”

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Posted 8 months ago

Hello, thank you for your feedback. We are really very sorry for the picking error, especially the repeated error. The warehouse team are a fast working team and work tirelessly to meet targets, unfortunately in doing so we have failed to complete the order correctly for you. I can see that you have reached out to our customer service team who have now been able to resolve this issue along with a courteous refund of the shipping fee as an apology from us. We do hope that you will give us another chance. Kindest regards & sincerest apologies, Samuel

Posted 8 months ago

“Always quick delivery No problems as usual”

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Posted 8 months ago

“While concurring with the positive reviews of Opie on here - good stock/prices etc - I was a tad concerned that my order, dated 25th April, was not actually dispatched until the 30th, some 5 days later. As all ordered items were shown as in stock when ordering, I am puzzled as to the delay. Perhaps some kind person on here will respond?”

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Posted 8 months ago

Hello, thank you for your feedback. I have taken a look into this for you and although we appreciate that the estimates given may seem long, we have dispatched & delivered within the estimates provided on the order confirmation. In most cases we hold the stock in our warehouse, however some items come to us directly from the supplier. We also incorporate live stock feeds which show stock availability from both of our storage facilities. The dispatch estimates are what we give to customer to inform them of order dispatch and delivery windows. We do offer priority shipping which is quicker than the usual dispatch times, unfortunately this was not selected and left us on a FedEx standard service. Regards, Sam

Posted 8 months ago

“Ordered on line - shipped quickly - sadly lost somewhere by FedEx - Nothing to do with Opie. . . Called up and to be honest couldn’t have had better service - replacement oil shipped same day and arrived the next . . . No quibbles just top service!!!”

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Posted 8 months ago

“Fast delivery. All ok.”

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Posted 8 months ago

“No probles great price quick delivery”

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Posted 8 months ago

“Excellent service, couldn’t expect better”

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Posted 8 months ago

“Cheap and fast. I will be customer for the future.”

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Posted 8 months ago

“Opie Oils ls is an excellent Company. It is excellent in its advice. Excellent in its prices. Excellent in the efficiency and courtesy of its staff. Excellent in the fast next day delivery. I have no hesitation in promoting this Company. It has been many years since I have experienced such a first class firm. Christopher Oxford 5/5/24”

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Posted 8 months ago

“A slight issue as the wrong items were dispatched to me but that was quickly and professionally resolved.”

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Posted 8 months ago

“Very impressed, Thanks 🙏”

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Posted 8 months ago

“As always great service and great delivery time.thanks.”

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Posted 8 months ago

“Very good website easy to purchase”

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Posted 8 months ago

“Always the right product at a competitive price.”

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Posted 8 months ago

“For standard postal the items I ordered arrived on time and well packed.”

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Posted 8 months ago

“Fast and reliable The only thing that can probably be improved is having 5-6 l cans of as 7x1 litre is a bit expensive.”

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Posted 8 months ago

“Great price and good selection on offer”

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Posted 8 months ago

“Good service and delivery, even though one of the cans I ordered was damaged.”

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Posted 8 months ago

Opie Oils is rated 4.9 based on 13,285 reviews