Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.84

4.8 Rating 12,758 Reviews

96 %

of reviewers recommend Opie Oils

4.8

Based on 12,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 4th November 2024

252

Anonymous

Anonymous // 01/01/2019

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“Excellent service as always”

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Posted 1 month ago

“Absolutely delighted with the service thank you - I will be a returning customer and highly recommend to family and friends .”

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Posted 1 month ago

“Excellent company products I wanted at a great price well packaged and delivered on time”

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Posted 1 month ago

“Pukkaaaaaaa”

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Posted 1 month ago

“Great product and delivered quickly, would recommend.”

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Posted 1 month ago

“First class service and prompt delivery”

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Posted 1 month ago

“Fast, hassle free”

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Posted 1 month ago

“Easy to order and fast delivery.”

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Posted 1 month ago

“Excellent service. Great communication. Thank you”

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Posted 1 month ago

“Delivered on time”

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Posted 1 month ago

“Fast delivery, kept updated, I greatly recommend them”

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Posted 1 month ago

“Normally very good as I deal in person usually. Because they no longer do a bit of discount if you collect in person I decided I'd have everything posted this time seeing as I'd be paying for it anyway. Package arrived heavily damaged, the bottom was completely open. Completely unacceptable. I'd ordered approximately 25l of different oils so it would have been prudent to use two boxes rather than one big one that fell apart.”

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Posted 1 month ago

Hello, thank you for your feedback. We are really sorry to hear about this damaged delivery. I can see that you had ordered 21ltrs of oil, of varied sizes between 1ltr, 4ltr and 5ltrs bottles. The boxes we use to ship out orders are able to hold up to 25kg~ in one parcel. Sadly this is the fault of the courier and not ours. We appreciate that we shipped out the package, however the lack of due care & poor handling resulted in the damaged parcel. If the order was damaged and or missing items our dedicated customer service team are always happy to help resolve any and all issues. Kindest regards & sincerest apologies, Samuel

Posted 1 month ago

“Great customer service.”

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Posted 1 month ago

“Easy to order fantastic prices and quick delivery”

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Posted 1 month ago

“Excellent service and quick delivery as always 😁”

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Posted 1 month ago

“Quick delivery, fair price.”

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Posted 1 month ago

“Easy ordering, good pricing and very quick well packaged delivery. Highly recommended.”

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Posted 1 month ago

“Super quick with the delivery”

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Posted 1 month ago

“Opie Oils always seem to trump other suppliers, providing an excellent all-round service.”

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Posted 1 month ago

“Extremely slow delivery with no updates. I had to ask them for delivery etc.”

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Posted 1 month ago

Hello James, thank you for your feedback. I have taken a look into this and at the time of the order you were warned throughout the checkout that the item was out of stock with no current dispatch estimate. We had then contacted you to update you on the restocking estimate. Once the stock arrived, within the given dates, your order was dispatched and delivered the next working day. We had initiated the communication and spoken with you throughout the process. We had also fulfilled our promise to get this delivered ontime. We feel that this review does not truthfully reflect the situation. Nevertheless, we appreciate all feedback and we are sorry that this order did not match your expectations. Kindest regards, Samuel

Posted 1 month ago

Opie Oils is rated 4.8 based on 12,758 reviews