Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.84

4.8 Rating 12,748 Reviews

96 %

of reviewers recommend Opie Oils

4.8

Based on 12,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 4th November 2024

252

Anonymous

Anonymous // 01/01/2019

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“All good part the FedEx, they should be on Thursday in 4 hour slot but newer come and the next day did not give any time slot just be with you by 6pm. Maybe is time to think about different delivery companies 🤔”

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Posted 1 day ago

“great service and top quality products”

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Posted 1 day ago

“Item leaked, email sent requesting replacement/refund.”

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Posted 1 day ago

Hello, thank you for your feedback. We are very sorry for this damaged order. I can see that you had contacted us about this damage, however we did not manage to reply to you before this review was left for us. We hope that we have now managed to resolve the issue for you. Kind regards, Sam

Posted 23 hours ago

“Good stuff. Never a bargain but always good choice and stock. Delivery cost a tenner for next day and it didn’t arrive until the day after. But I’ve used Opie for a long time and I like that they exist, so I’ll keep going in an effect to see them continue. Honourable businesses are dying and so we should try and keep these guys going.”

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Posted 1 day ago

“Good experience,got what I’d ordered on time and well wrapped.”

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Posted 1 day ago

“I have been using Opie oils for a number vof years and have always been happy with the service.”

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Posted 1 day ago

“A wide range of products, I tend to purchase mainly " Millers "Engine oil as its a quality product & produced in England .”

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Posted 1 day ago

“Well, you did your job well. But the delivery was late. The worst bit was that the FedEx tracking information was not at all up to date. FedEx need to sort this!”

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Posted 1 day ago

“Excellent service by Opie, not so for FedEx with poor handling of package”

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Posted 1 day ago

“Goods as ordered and advice whenever sort great. Happy Christmas and a Great New Year to you All”

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Posted 1 day ago

“Superb reliable service”

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Posted 2 days ago

“Great service fast delivery a1”

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Posted 2 days ago

“VERY good value oils. Fast delivery and backed up by the right advice when needed.”

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Posted 2 days ago

“First time ordering but will certainly order again , great service and fair prices”

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Posted 2 days ago

“As usual, good price and super quick delivery. Thoroughly recommended. Thanks”

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Posted 2 days ago

“Superb Company to deal with, good prices and very fast shipping!”

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Posted 2 days ago

“Great professional service as usual with quick dispatch and delivery and the added bonus this time of a discount.”

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Posted 2 days ago

“My delivery was a day late and damaged, but Opie Customer Service resolved the issue quickly and efficiently and in a friendly and respectful manner.”

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Posted 2 days ago

“Word to the wise, avoid this company. Order placed, never showed up, followed up with Opie, did not apologise or offer discount. I suggest buying from Amazon, it'll probably be cheaper and actually arrive.”

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Posted 2 days ago

Hello, thank you for your feedback. I would like firstly apologise for this situation. Looking into this situation I must disagree with your statement of our lack of apologies. Both myself, Sam and my colleague Harry had been in communication with yourself about the issues you had been experiening with FedEx. Harry and I have apologised perfusely for the delays and delivery exceptions. We have been not only very apologetic but also accomodating for the change of directions from you, whether that was from redelivery requests to then cancelling the order and needing it returned for a refund. It has not gone unnotticed that FedEx have and continue to cause delays with this order and they will be contacted about this poor service they have given you. They have really dropped the ball with this shipment and again we cannot apologise enough for this. We feel that the negative review does not accurately portray our part in the situation and our efforts made to resolve the problem is more relative towards FedEx. Nevertheless, we do appreciate any and all feedback. We are sorry that this order did not go to plan and for any inconvenience caused. Kind regards, Sam Customer Service Representative

Posted 22 hours ago

“Good products, well priced, and delivered intact and on time”

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Posted 2 days ago

Opie Oils is rated 4.8 based on 12,748 reviews