Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 13,294 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 13,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 1st February 2025

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was initially delayed because only half of the oil (2x 5l) was in stock. I was made aware of this but it was unclear when the full order would be available. After I saw that the litre bottles were still in stock and speaking on the phone it was agreed to split into litre containers to make up the volume. Ok no problem there. When the order arrived however there was an oil filter missing. Staff were very friendly as helpful but it was just a lot of issues for a small order. Would have been better if the litre bottle solution was identified by staff and the oil filter wasn't missed out. Again, staff responsiveness and attitude was great but just quite an effort on my part to get some oil and a filter and took a few days more than it should”

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Posted 9 months ago

Hello, thank you for your feedback. I would like extend our sincerest apologies for this situation. We appreciate what you are saying regarding the switch between the 5ltr to 1ltrs, unfortunately this cannot be done all the time simply due to the purchase costs are higher in 1ltrs to the 5ltrs. In most cases it is not financially viable for us to do so as we have our prices as competitive and as low as possible. However given the situation with the stock discrepancy for 1 of the 2 5ltrs you had ordered we had covered this cost difference. We also apologise for the picking error. Recently we have hired a few new members are staff during this busy period and given the fast pace environment the warehouse work in sadly this is the case of human error. To conclude we understand your disappointment in this situation but rest assured this is not the norm and we hope you will use us again the future. Kindest regards, Sam

Posted 8 months ago

“I always try and bunch my orders together to avoid postage costs.”

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Posted 9 months ago

“Very helpful on the phone,as usual.”

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Posted 9 months ago

“Very good price, better than EuroCarParts. Delivery was very fast. Highly recommend.”

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Posted 9 months ago

“I've been using Opie for many years and never let me down. Always the best prices and quick delivery. Only wish to have 😃 more various car liquids (engine ceramic, etc)”

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Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

“Excellent service! Amazing products!”

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Posted 9 months ago

“Great supplier....well done !”

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Posted 9 months ago

“HELPFUL, FRIENDLY AND KNOWLEDGABLE SERVICE!”

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Posted 9 months ago

“Prompt delivery, great service, excellent product.”

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Posted 9 months ago

“Good price, good service, good delivery time.”

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Posted 9 months ago

“Excellent advice and prices - that's why I always come back”

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Posted 9 months ago

“I’m first class as always”

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Posted 9 months ago

“Good prices. Easy to order and quick delivery”

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Posted 9 months ago

“Have been waiting for delivery of my item since Friday, very poor service from FedEx, no communication or notes left, just emails to say item can't be delivered...”

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Posted 9 months ago

Hello, thank you for your feedback. We apologise for this delay with FedEx, however looking into the tracking the courier had been trying to deliver since 26th April - 1st May however they have been unable to deliver due to the "Customer not available or business closed - Access is controlled by customer ". If you experience any issues with your order or the delivery our customer service team are always happy to help and if you had contacted us we could have intervened. Kind regards, Sam

Posted 8 months ago

“Fantastic service and price with speedy delivery being the cherry on top! So good to find suppliers like the good old days.”

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Posted 9 months ago

“Excellent service, keep it up”

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Posted 9 months ago

“Good clear website with lots of information. Good price and quick delivery. Excellent.”

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Posted 9 months ago

“Great value and service”

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Posted 9 months ago

“Excellent quick sevice”

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Posted 9 months ago

Opie Oils is rated 4.9 based on 13,294 reviews