Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 13,686 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 13,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 23rd February 2025

288

Anonymous

Anonymous // 01/01/2019

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“My delivery was a day late and damaged, but Opie Customer Service resolved the issue quickly and efficiently and in a friendly and respectful manner.”

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Posted 2 months ago

“Word to the wise, avoid this company. Order placed, never showed up, followed up with Opie, did not apologise or offer discount. I suggest buying from Amazon, it'll probably be cheaper and actually arrive.”

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Posted 2 months ago

Hello, thank you for your feedback. I would like firstly apologise for this situation. Looking into this situation I must disagree with your statement of our lack of apologies. Both myself, Sam and my colleague Harry had been in communication with yourself about the issues you had been experiening with FedEx. Harry and I have apologised perfusely for the delays and delivery exceptions. We have been not only very apologetic but also accomodating for the change of directions from you, whether that was from redelivery requests to then cancelling the order and needing it returned for a refund. It has not gone unnotticed that FedEx have and continue to cause delays with this order and they will be contacted about this poor service they have given you. They have really dropped the ball with this shipment and again we cannot apologise enough for this. We feel that the negative review does not accurately portray our part in the situation and our efforts made to resolve the problem is more relative towards FedEx. Nevertheless, we do appreciate any and all feedback. We are sorry that this order did not go to plan and for any inconvenience caused. Kind regards, Sam Customer Service Representative

Posted 2 months ago

“Good products, well priced, and delivered intact and on time”

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Posted 2 months ago

“Order was delivered in good time and care had obviously been taken ensuring we got the correct products and the correct quantity.”

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Posted 2 months ago

“Good trade pricing and delivery was very quick!”

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Posted 2 months ago

“Good price”

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Posted 2 months ago

“Always great service from Opie, I’ve used them a good few times now and I keep going back”

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Posted 2 months ago

“Very good customer service. Staff on the phones are very helpful and knowledgeable.”

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Posted 2 months ago

“Used opie oils before for oil purchases, no issues with delivery etc, always a pleasure purchasing products from this company”

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Posted 2 months ago

“Great service and value for money. Always pays to shop around but Opie are usually competitive”

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Posted 2 months ago

“Excellent service fropm Opie but Fedex were slow”

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Posted 2 months ago

“Amazing thank you. First time I had used Opie, will defo use again.”

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Posted 2 months ago

“I always use Opie for oil for both of our cars. Opie's prices are good, their products are top quality, their service is always reliable, and the packaging is excellent. On top of that, oil orders come with free funnels, gloves and car air fresheners! Why use anyone else?”

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Posted 2 months ago

“Tim? Christian where very helpful when i was super stessed in the Chat.Delivery with Fed ex driver was as promised by Opie.Thanks to Harry in sales too.Cant praise all of you enough..hope o got all your names right.x”

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Posted 2 months ago

“Service and delivery is always great from Opie oils, only issue was the bottom of the box wasnt sealed very well. Some retailers ship their oils in sealed clear plastic bags, which would be a good but obviously they are plastic.”

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Posted 2 months ago

“Always great service and advice.”

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Posted 2 months ago

“Competetive prices and deals.”

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Posted 2 months ago

“Been using Opie Oils for over a decade now. Great information and always happy to help if you need it. I always use the Black Friday/xmas discounts and buy my fluids for the year. Can’t fault them.”

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Posted 2 months ago

“i have been using this local cornish company for years and have always been looked after helpful and the working staff very helpful if all companies across the UK wear to run their businesses like Opie Oils life would be a lot smoother”

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Posted 2 months ago

“Great advice and knowledge from the team”

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Posted 2 months ago

Opie Oils is rated 4.9 based on 13,686 reviews