Naturisimo Reviews

Name: Naturisimo
Rating: 4.41

4.4 Rating 137 Reviews

85 %

of reviewers recommend Naturisimo

Company Reviews

Metrics

4.4

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

gemma@naturisimo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say the price of the product I purchased and the efficiency of the delivery were really good. The customer service, when I had a query, was really exceptional. Many thanks to Frederica. I will be using Naturisimo again.”

Helpful Report

Posted 5 years ago

“I am so happy to have found Naturisimo as I have now an entirely natural beauty regimen. My skin has become intolerant to the usual luxury well-known brands. It's probably the chemical toxins they contain. My skin has never been healthier. The service from Naturisimo is first class and orders are beautifully packaged in sustainable and recyclable boxes. Thank you from a loyal customer who has total trust in what you offer.”

Helpful Report

Posted 5 years ago

“I absolutely LOVE Naturisimo, it’s my go to for getting vegan beauty! They have great skincare and makeup options. It’s so trustworthy and the customer service is great if you need to return anything! I highly recommend Naturisimo.”

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Posted 5 years ago

“Excellent service as always from Naturisimo. Prompt delivery, nothing damaged. 100% satisfied and totally recommend.”

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Posted 5 years ago

“Agree with the other reviews, customer service is appalling. I’ve waited a month for a refund - and I’m still waiting! They take forever to reply to any emails and when they do they are of no help whatsoever. Awful company.”

Helpful Report

Posted 5 years ago

“Parcels are amazingly packed but unfortunately the customer service side is just the worst I've ever seen, will not be buying from here again”

Helpful Report

Posted 6 years ago

“Worst customer service experience ever. Ordered Kjaer Weis blush during British heat wave. Because it wasn’t sent in a box, mailman left it in a post box and it sweated. I didn’t want to use the product and requested a return. It was hard to reach a customer service. They responded just once in a day and it took a week just to communicate. After complaining on the instagram they took this case seriously and offered a free return. After that I bought a blush elsewhere and after few month decided to order a refill on Naturisimo page. My order wasn’t sent for over a week because they wrote me an email in which they asked if I do want to cancel it because I ordered a Kjaer Weis blush refill and I had problems with it in a past. Well, I cancelled it, because that’s a customer bullying. I do not recommend this company simply because of customer service.”

Helpful Report

Posted 6 years ago

“Excellent range of ethical organic products, always dispatched quickly and beautifully packaged. Discounts available over Bank Holidays too. Nice small reliable company.”

Helpful Report

Posted 6 years ago

“I've received the essential oil from Naturisimo. It supposed to be 5ml of oil in the bottle. The bottle, I've received, was almost empty, 30 drops maximum. I've contacted the customer service regarding the missing oil in the bottle. The response was that they are sorry that I am not happy with the item. I've contacted them again.They said that I need to send the picture. How can I make a picture of a dark glass bottle completely covered with the label. Not possible. I've contacted them one more time. They just ignored me. They disrespect their clients! I was their client for many years and spent a lot of money buying from them. When I've received a defective item, they even did not want to resolve the issue.”

Helpful Report

Posted 6 years ago

“Good stock list. Good prices. Excellent offers for first time customers. Very quick shipping.”

Helpful Report

Posted 7 years ago

“The item was delivered before the due date and as promised the discount was applied. Also each time I go to the website I always find the item I am looking for without disappointment, the need to not have to search for a length of time is extremely satisfying and helps save valuable time! Excellent”

Helpful Report

Posted 7 years ago

Helpful Report

Posted 7 years ago

“Great selection of high quality natural and organic cosmetics from the very affordable to exclusive ones. Free and quick postage even outside UK.”

Helpful Report

Posted 7 years ago

“Good clear website which is easy to navigate. Prompt delivery and order well packed in totally recyclable packaging. Even the ink is environmentally friendly.”

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Posted 7 years ago

“Free delivery of natural products. Never had any issue related with product or delivery”

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Posted 7 years ago

“Free delivery. Arrived quickly. Quality products with a Bank Holiday discount (10%) and a free sample.”

Helpful Report

Posted 7 years ago

“Really nice effective natural face products. I have never had such good results from natural cleansers and toners. Highly recommended”

Helpful Report

Posted 7 years ago

Naturisimo is rated 4.4 based on 137 reviews