Hello Liam, Thank you for getting in touch. We are sorry that your order has not yet arrived. If you could kindly get in touch with our Customer Care Team with the details of your order, there'd be more than happy to investigate this further. They can be contacted at customer.services@moshulu.co.uk or 01404 510440 (opt 2), between the hours of 9am-5pm, Mon-Fri. Many thanks!
“My favourite shoe shop. I have wide feet and a high instep so shopping for shoes and boots was always problematic until I found Moshulu. I now have so many pairs of your boots, deck shoes, sandals and slippers. Always good quality, great designs, fun colours and comfortable fit. Any problems always sorted quickly with excellent customer services. Recommended to all my friends and family. I rarely buy footwear from anywhere else.”
“Excellent products. Good quality hard wearing and make excellent gifts. Easy ordering by phone quick delivery and easy returns no quibble. Highly recommended for adults and children.”
“As a local to your Wimborne store in Dorset, I want to praise the welcoming, helpful and professional way I have been treated on a number of visits, with a special mention of your staff member Lucy. Buying a pair of boots with my tricky sizing, I had great support when trying them on and when at home I realized they were not for me, there was no problem with a refund. As a fan of your products I will remain a regular customer, particularly with the encouraging reception and care I have received.
Many thanks
Angela”
“Tracey in your Wells shop was more than helpful - the shop was busy but both your assistants had time for everyone! Lots of laughter and banter going on! I’ve been wearing Moshulu slippers for years now and wouldn’t buy anywhere else now, plus the slippers I bought were in the sale! Every little thing helps as they say! Thank you ladies!!!”
“Visited store in Wimborne for the first time.Staff so friendly and knowledgeable .So pleased with my new boots.Had to order my size but came in ahead of advised time .would definitely recommend the product and staff.Thanks so much to Lucy who was excellent .”
“Have been wearing Moshulu slippers for more than 10 years now. Latest purchase named California (navy). Warm and comfortable. With decent soles can be worn outdoors (not in rain!). Purchased in person in Petersfield shop as good value sale item.”
“My husband bought me a gorgeous leather rucksack for Christmas - soft & stylish.It has all the pockets you would need & I'm looking forward to using it for my carry on bag for our next flight. Ellie in the Truro store looked after us very well.”
