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Lowa Reviews

4.7 Rating 3,035 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Ordering process was easy and very quick delivery unfortunately I returned the boots as they were not suitable for my needs so I can’t really review them as I only tried them on
Helpful Report
Posted 1 year ago
Excellent customer service when I had a few questions to help me choose the right boots. They arrived really quickly and were a joy to wear from the very first adventure.
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Posted 1 year ago
I’m very happy with my purchase and the service provided. Was drawn in by the wide foot versions so slightly disappointed that they didn’t have any stock my size. Finally settled on a regular width larger boot, but took a couple of tries to find the right size for my feet. Their returns policy very much afforded me to take the time to get it right. Super simple and quick.
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Posted 1 year ago
Superbly made Innox boots with a level of comfort beyond my expectations. Ideal for short and long walks alike.
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Posted 1 year ago
Fast service, boots were packed for posting very well
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Posted 1 year ago
Very comfortable and supportive for my wide feet. Was struggling to get boots to fit without rubbing.
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Posted 1 year ago
Tried lots of others, now found my best so far, definitely worth the extra money. Dry. Warm. Feet. No. Smelly. Socks.
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Posted 1 year ago
Lovely boot but sadly not true to size, come up small.
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Posted 1 year ago
This is the 5th pair of Lowa boot I have bought, they are so comfortable. I purchased my first pair 20 odd years ago in Switzerland, after having many pairs of other brands that all created pain and blisters. My second pair of Renegades I put on new, straight out of the box and walk the high alpine trail, 6 hours topping out at the Faulhorn 8000ft+, still as comfortable at the end as when first put on. My feet would highly recommend them .
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Posted 1 year ago
Great product (this is my second pair!), Comfy straight out of the box & good build/material quality. Online ordering v.straight forward with quick delivery
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Posted 1 year ago
Well made shoe, light weight for everyday use but still with the added benefit of being waterproof and breathable.
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Posted 1 year ago
I love these boots, they're so comfortable.
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Posted 1 year ago
I’ve always bought Lowa boots. The Tibet pro are the best boots on the market in my mind for the money
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Posted 1 year ago
This is the second pair of Lowa shoes I have purchased and once again they are excellent. I have a narrow foot and as a rule,take a half size (6.5).This makes finding footwear tricky. A Lowa size 7 in a standard fit seems to do the business well. I’ll definitely be buying again..
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Posted 1 year ago
superb service for both delivey and collection, would recomend to others
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Posted 1 year ago
Great boots
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Posted 1 year ago
Great boots- comfy, and excellent customer support. Boots were delivered to wrong address but customer service was prompt and efficient identifying where they were. They also quickly sorted refund on an extra pair I bought for size checking.
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Posted 1 year ago
Very high quality boots. Once laced properly they are extremely comfortable. Waterproof so far. Highly recommended.
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Posted 1 year ago
Sensational… this is I think the sixth pair of Renegade GTX for me! Comfortable from the first second as always!
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Posted 1 year ago
Great pair of shoes. I have very odd feet and this is the first pair in a long time that feel very good. Nice stiff(ish) sole, good grip and very comfy from the start.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,035 reviews