Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,114 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and the boots are very high quality. Very pleased!”

Helpful Report

Posted 3 years ago

“Excellent boot”

Helpful Report

Posted 3 years ago

“I’ve used Lowa for all of my professional career, now I’m retiring I’m still sticking to the brand that has looked after me for generations. It’s good to see that they put as much effort into their recreational products as they do their pro gear All in all brilliant kit, that have “never” let me down!!! Thanks!!!!👌🏻”

Helpful Report

Posted 3 years ago

“A nicely made shoe, but the wide did not seem to be any wider than the standard model. So returned for a refund, not really wide at all.”

Helpful Report

Posted 3 years ago

“I love my Lowa Renegades! This is the second pair I have bought. The first pair lasted well over 5 years of almost constant use, before the heel wore down. I probably could have gotten them re-soled but chose to get a new pair instead. My new boots arrived well within the time stated on the website and i found the whole process of buying them online very easy. (Though it did help that I knew exactly which boots and which size I needed, having bought my first pair in a shop where I could try them on). I usually wear a size 4 shoe but I go a size up with these boots. I have found both pairs of boots comfortable from the very start, with no "wearing in" needed. They are by far the most comfortable walking boots I've ever worn and I definitely recommend them.”

Helpful Report

Posted 3 years ago

“This is my second pair of Lowa Renegades. The first pair were still in a good state but I had them reheeled so many times that they were worn through. So comfortable, fully waterproof. Because of wide feet I have men's shoes which are incredibly comfortable and don't look enormous. I ordered them at 1400 one day and they arrived 24 hours later, excellent service. Can highly recommend both the shoes and the company.”

Helpful Report

Posted 3 years ago

“Very comfortable and supportive hiking shoes, I use the Renegade every day, my knees are not in the best of nick, but these really take the pressure off them. Service buying replacement insoles through the website is excellent”

Helpful Report

Posted 3 years ago

“Very good quality”

Helpful Report

Posted 3 years ago

“Lovely shoes, very pleased with quality and fit. Excellent service from Lowa with prompt delivery”

Helpful Report

Posted 3 years ago

“Brilliant costumer service and outstanding quality shoes.”

Helpful Report

Posted 3 years ago

“The quality and speed of service is exceptional. I ordered my boots they arrived next day - a bit tight so sent them back and reordered a size bigger again arrived day after so all done on 4 days amazing. Well done”

Helpful Report

Posted 3 years ago

“Exceptional boots & shoes, the only thing against is the price of my shoes which were £165.”

Helpful Report

Posted 3 years ago

“Been a fan of Lowa for many years. The service and the products are always first rate.”

Helpful Report

Posted 3 years ago

“The customer service I received from James King at Lowa was exceptional, he was incredibly knowledgeable and empathetic. He dealt with an issue I had with a pair of boots swiftly and very professionally. The boots are incredibly comfortable and I would most definitely purchase from Lowa again Thank you for all you assistance”

Helpful Report

Posted 3 years ago

“Best boots! My first pair of these bought 7 years ago are still going strong. Wanted another colour for a change 😁 light on the feet and never had a blister. Comfort, strength and stylish for a walking/ hiking boot. Highly recommend.”

Helpful Report

Posted 3 years ago

“Great customer care and ease of shopping”

Helpful Report

Posted 3 years ago

“Bought a pair of the new walking trainers on line and very pleased with the purchase both in the terms of the trainers and efficient delivery.”

Helpful Report

Posted 3 years ago

“Very pleased with the replacement laces but the Lowa boots have been poor. Extremely comfortable but leaked like a sieve after just 4 months. Have requested a refund / replacement pair from the European retailer.”

Helpful Report

Posted 3 years ago

“The ordering process was faultless and delivery next day what more a quality product.”

Helpful Report

Posted 3 years ago

“Excellent Also personal service and quick response to emails Keen to please”

Helpful Report

Posted 3 years ago

Lowa is rated 4.7 based on 3,114 reviews