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Lowa Reviews

4.7 Rating 3,210 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,210 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Good fit and comfortable. I always buy Lowa boots.
Helpful Report
Posted 6 years ago
Great service, got our laces within two days, guy on the service desk was very helpful. Boots are expensive but good quality also backed up with inexpensive extra things like laces. Well done Lowa.
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Posted 6 years ago
Ordered my insoles and arrived within a couple of days postage free Perfect fit and boots feel like new again Very good value compared to others I have used
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Posted 6 years ago
Very comfortable straight out the box. ⭐️⭐️⭐️⭐️⭐️
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Posted 6 years ago
Excellent service will use again
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Posted 6 years ago
I have bought LOWAs for a long time and have been really impressed with them. I wear them all the time and only take them off for bed, they are so comfortable.
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Posted 6 years ago
Excellent walking boots and fantastic service as always
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Posted 6 years ago
Well the item was dispatched very quickly so 5⭐️ To Lowa. The problem was with the delivery company Royal Mail sending it all over the place took 5 days on a 48 hour dispatch well done 👍🏻 😡
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Posted 6 years ago
I do a lot of walking with my job and therefore require great boots. The service and shipping was first class. Have only worn them for three days so far and and they feel great . No need to break them in. Will be ordering the waterproof/ care kit. I hope they last as well they should.
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Posted 6 years ago
This is my 4th pair of Renegades, previously I’ve had the standard width which have been very comfortable, I never feel the need to take them off as soon as I return from a long hike. They wear very well and give a good grip on wet/slippery surfaces.
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Posted 6 years ago
Brilliant quality footwear, shipped very quickly and arrived on time.
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Posted 6 years ago
Your service was excellent, although you didn't have what I wanted , you did try your best. Your young ladies were very pleasant on the phone and knew their stuff. Carry on with the good customer service.
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Posted 6 years ago
Lowa is expensive but they are the best. I wear mid boots most of the time because of a disability. I have to buy a new pair each year but I consider the £170 an essential medical expense because the extra it allows me to walk everywhere comfortably. And they look good too!
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Posted 6 years ago
I used to wear Lowa boots in the Army, combat GTX or Mountain GTX, I ordered the Camino GTX hiking boots, as expected the boots I ordered are fantastic, Comfortable from day day one as always, The boots give you that special feeling when putting them on. I will be buying again from Lowa. I paid for next day delivery, the cost was very cheap and the boots arrived less than 24 hours after ordering.
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Posted 6 years ago
I was happy to see Lowa support their products in UK, price was fair and product good.
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Posted 6 years ago
This is now my third pair of Zephyr GTX!! They are very very comfortable and easy to break in. My first pair went all the way up the top of Kilimanjaro, with no issues and no blisters! The only thing I would ask Lowa to fix is the area where your ‘toes to feet’ flex. My last two pairs have exactly the same failure location and water starts to seep/come in (happy to send photos). Apart from that, great boots and well worth the money! Keep it up Lowa.
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Posted 6 years ago
Straight out of the box comfort. Not had to wear in before any day long activities, quick try on at home then out into the field. Brilliant boots in my humble opinion.
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Posted 6 years ago
Excellent service, great boots thank you
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Posted 6 years ago
Not had the boots very long but they feel wonderful. I have difficult feet and the wide last on these Renegade boots is great for giving me the extra width that I need. So far, execellent
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Posted 6 years ago
I brought a pair of lowa Renegade GTX mid just over a year ago i got them as i thought Lowa was a good company ( very wrong ) i wore them everyday walking on the road and fields and never went near a mountain and with in a year if it rains or the grass is wet i get wet feet, i sent them back to were i got them from and now lowa with there so say 2 year warranty are not interested so i might as well put the boots in the bin they are the worst boots i have ever had. so if you are are thinking of buying a new pair of boots from Lowa don't waste your money find a more professional company who make better boots and knows how to look after there customers as Lowa don't.
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Posted 6 years ago
Lowa is rated 4.7 based on 3,210 reviews