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Lowa Reviews

4.7 Rating 3,035 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Excellent boots, my third pair! I am a keen walker but also farm on the hills of Dartmoor and wear my boots every day so they take a real pounding. Ordering was straightforward and quick only slight issue was that there was only one colour available.
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Posted 1 year ago
Top quality shoes and boots, very comfortable especially if like me you have painful feet
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Posted 1 year ago
Perfect shoes, please don't change them! :)
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Posted 1 year ago
EXCELLENT SERVICE KEEP DOING WHAT YOU DO
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Posted 1 year ago
Fast professional service
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Posted 1 year ago
I love my Lowa walking trainers and wear them frequently. After several years I needed to replace the laces. I contacted Lowa and they confirmed that I could buy replacement laces on their website. The original laces on my Lowa trainers were about 100cm or a little less. However, the minimum length of laces on the Lowa website was 110cm. I bought a pair of the laces for £6 and the delivery service was very good. Unfortunately, the replacement laces are too long and I have to tie double bows to enjoy to avoid tripping over trailing laces. I think that Lowa should stock replacement laces of the same length as the laces in the footwear that they sell.
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Posted 1 year ago
The whole process went very well and we are delighted with the purchese.
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Posted 1 year ago
Lowa boots are brilliant, good value, comfortable and last year's so long as you look after them, I loved My Lowa mountain boots so much I bought a second pair and even had a third LOWA ZEPHYR MK2 GTX pair of boots, can't fault any of them, they are tough and comfortable!
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Posted 1 year ago
Hi, in between sizes so went for larger size, boot very comfortable,
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Posted 1 year ago
Great boots, good service - ordered two different models/sizes to compare and returned the one that was a little too large. My wife has used LOWA for years and I wanted a lighter-weight pair for summer as my other pair of boots are heavier duty. After walking in them; 8 miles on the first hill walk straight from the box, I find them very comfortable and well-styled.
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Posted 1 year ago
Not a great experience with the recent purchase
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Posted 1 year ago
I bought this pair for my wife, she loves them. I bought them because I’m on my third pair and they have been the best boots I’ve owned.
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Posted 1 year ago
Arrived speedily. Second pair of these boots but this time I ordered direct from Lowa. Love the boots.
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Posted 1 year ago
Absolutely great service from Lowa!! All the staff very friendly and helpful. I had to return boots for a smaller size, but all very easy and straightforward. New ones arrived within a few days and fit perfect!!
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Posted 1 year ago
Amazing build. Come narrow.
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Posted 1 year ago
EXELLENT GRIP EXELLENT WATRPROOFING EXCELLENT ANKLE SUPPORT VERY TOUGH JUST THE BEST
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Posted 1 year ago
Excellent walking boots. Comfortable, supportive and good looking. I tend to buy half a size larger than normal for a perfect fit. Found buying from Lowa direct to be the cheapest and must reliable option.
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Posted 1 year ago
The boots replaced an earlier pair of the same model and size. A perfect comfortable fit from the get-go they have just completed a week of walks in the Pyrenees and given me no trouble at all. A great pair of boots.
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Posted 1 year ago
I bought these to replace my beloved Lowa Renegade shoes. To date they have been excellent but not fully wetted as yet
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Posted 1 year ago
Excellent boots.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,035 reviews