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Lowa Reviews

4.7 Rating 3,037 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,037 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Great quality ! I just find the soles very hard, there isn’t much give in them.
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Posted 3 years ago
Good boot however the colour shown in the image is not what I received, it's more brown and less grey in tone.
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Posted 3 years ago
Don’t fit. But that’s not your fault !
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Posted 3 years ago
Excellent.
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Posted 3 years ago
extremely comfortable straight out of the box. Haven't done a major walk in them yet but all good so far.
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Posted 3 years ago
Excellent service and soon delivered by DPD. I have happily used and worn out over many years two pairs of LOWA boots, now using my third pair. This time I ordered and received a pair of walking shoes. They fit perfectly and are comfortable, just like my previous pairs of LOWA boots. HIGHLY RECOMMENDED..
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Posted 3 years ago
Love these insoles, a quality product will definitely buy again
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Great looking boots and comfy from day one
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Posted 3 years ago
Fantastic after-sales service received from James King and the team at Lowa UK. Very, very impressive. My wife and I have been enjoying our Lowa walking shoes for over a year, a split appeared to the side of one of my wife's pair and within a week of my reporting this to James, a replacement pair appeared on our door-step ! Thank you, James. Much appreciated. David M. Canterbury
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Posted 3 years ago
Amazingly quick service, use the boots today for a 5 mile stalk and very comfortable and supportive
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Posted 3 years ago
EXCELLENT WALKING SHOES, AFRAID THEY DID NOT FIT, EASY RETURN SYSTEM AND PROMPT REFUND.
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Posted 3 years ago
Very happy with my order. Ordered on the Monday and I received them the next day. Good quality shoes that are really comfortable.
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Posted 3 years ago
These shoes are top end of most people's budget for walking boots but if you have worn them practically every day for trail and dog walking for last 2 years, with ultra comfort, support and dry feet, with just a little wear on the heel of sole - you would give a huge tick on value for money, sustainability (less impact of waste), and not bad on style either. Wear them anywhere and this time went for darker grey to change up the colour ways for different look.
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Posted 3 years ago
Ordered boots for both myself and my husband and we’re both delighted with them! We tested them on a 6km walk over wet terrain and it was as though we’d had them years. Great and very waterproof! Lowa service was excellent too, fast delivery!
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Posted 3 years ago
First class customer service and a fast response.
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Posted 3 years ago
Excellent quality, never let me down
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Posted 3 years ago
Top Quality products, great service, highly recommended...Lowa, the best footware in the World 🌎
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Posted 3 years ago
Comfy boots, great customer service. Had to send my first pair back as too small, refund issued quickly and free, fast returns service. Second pair fitted just right.
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Posted 3 years ago
The shoes were good, but the toes were too narrow and pointed, and pinched my little toes, even though supposedly wide. This did not improve with time and seems to me like a design fault. However the service was excellent. Yours Nicholas Johnson
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Posted 3 years ago
Lowa is rated 4.7 based on 3,037 reviews