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Lowa Reviews

4.7 Rating 3,113 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,113 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Perfect customer service and delivery boots are perfect thanks!
Helpful Report
Posted 3 years ago
To my mind, Lowa is the Best. While far from cheap, the quality, comfort and performance of Lowa footwear surpass all the others that I have tried. I have a pair of boots that are now over 9 years old, and they still keep my feet dry in the wet, and when polished up they look almost as good as new. More recently, I purchased a pair of Renegades, I have been so pleased with their performance, that I had to buy another pair - one for best and one for everything else.
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Posted 3 years ago
A thoroughly professional organisation.
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Posted 3 years ago
My first pair of Lowa boots I had in 1998 and are still as comfy now as they were back then.... the soles have no tread anymore so new ones bought
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Posted 3 years ago
I thought I would break-in my new Lowa Tibet GTX Extra boots with a few gentle kilometres. A stroll, rather than a serious walk. But they felt so good after 6km, that I felt comfortable in carrying on and ended up tackling a favourite 30km circuit over Salisbury Plain. It’s the first time I have ever had a pair of walking boots that I could do that in, fresh from the box. My first pair of Lowa’s will certainly not be my last.
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Posted 3 years ago
Love my Lowa shoes great company to deal with. First pair I bought was the Lowa Locarno lovely shoes so comfortable and stylish they fitted like a glove look great fast delivery too. I have now purchased a second pair the Lowa Explorer LO Ws really nice shoe slightly heavier than my first pair but just as comforable great for hill walking etc very happy with these too.
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Posted 3 years ago
I would love to say my experience was a good one but so far not good as I am still waiting for my boots after an e mail telling me they have been despatched which was 7 days ago and have not had any info on delivery progress so far.
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Posted 3 years ago
Boots arrived within 48hrs of ordering. Well packaged.
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Posted 3 years ago
First class service, ordered a pair of boots and forgot to put what shop to be delivered to . Called them to sort out, was done within seconds and received a confirmation email. Mentioned I was in a hurry for them and received them the next day. Couldn't fault the service and the boots are perfect and very comfortable. Thank you
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Posted 3 years ago
LOWA are my choice of boots having used them in a professional capacity and hobby mountaineering They are durable comfortable and warm Best by far
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Posted 3 years ago
An excellent pair of walking shoes, more rigid than most and with a grippy sole.
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Posted 3 years ago
awesome, thanks for the freebies!
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Posted 3 years ago
Unfortunately these boots were just too narrow for my feet. Super sad! I have just returned them and am awaiting my refund. :(
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Posted 3 years ago
Excellent boots and fantastic fast service
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Posted 3 years ago
Fantastic service 👏
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Posted 3 years ago
My replacement laces arrived quickly
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Posted 3 years ago
This is the third pair of Lowa boots I have bought, unfortunately my first pair got scorched on a camp fire, so I got a pair of Renegade Gore-Tex GTX which are so comfy, only thing is my feet get cold in them when it's icy outside- so they will be nice and cool in summer, so I bought a pair of Evo ice GTX boots which are thermally lined and toasty warm, so now I have boots for all seasons. Lowa boots aren't cheap, but I don't mind paying a premium price for genuine quality, they are made in Europe.
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Posted 3 years ago
Really pleased with my recent purchase of some laces for my Lowa boots. I’ve had my boots since 2013 and they’re showing no signs of disrepair yet. I initially didn’t bother looking on the Lowa site for laces as I assumed I’d be charged for postage etc - I was amazed to find that the laces we’re cheaper than elsewhere and postage was fast and free. 100% recommend. Thanks for the great service and product.
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Posted 3 years ago
Boots very nice and delivered very fast!
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Posted 3 years ago
Brilliant boots that last, excellent service - couldn't be happier. Thanks Lowa, many more adventures to come :)
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Posted 3 years ago
Lowa is rated 4.7 based on 3,113 reviews