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Lowa Reviews

4.7 Rating 3,035 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Perfect foot wear for the military
Helpful Report
Posted 1 year ago
My purchase was just of replacement laces. Good quality and delivered quickly. Very happy.
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Posted 1 year ago
Lovely comfortable shoes only wish the ladies shoes had an extra shoelace hole so your ankle when walking up slopes didn’t try to lift out of shoe The men’s shoes have the extra shoelace hole!
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Posted 1 year ago
Great support from TKC sales guy. I needed a wider boot and the Renegade was recommended. Great fit. i need a lot more miles before I know if it is a truly good boot.
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Posted 1 year ago
I have a narrow foot and finding narrow-fitting hiking boots is almost impossible. But not thanks to Lowa! Instantly comfortable too.
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Posted 1 year ago
Great shoes and great customer service, really helpful.
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Posted 1 year ago
Perfect fit, perfect support and great quality of material and construction. The deep dark 'matt' black significantly stands out without any gimmicky designs. Perfect pair of shoes for long days at work.
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Posted 1 year ago
Good, comfortable boots.
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Posted 1 year ago
..........
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Posted 1 year ago
I own four pairs of Lowa boots and just keep adding to my collection, so comfortable, so practical, and sizing is perfect, Wouldn't wear any other boots
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Posted 1 year ago
I'm very pleased with the fit and how comfortable these boots are, however, the soles are wearing just as quickly as my last pair. The old pair only managed approximately 400 miles before I had to send them to be re-soled. The new pair have only done 60 miles and the grooves on the soles have gone already. I raised this issue with Lowa via Cotswolds Outdoors and the reply I got back was that the soles are soft rubber and will wear out quickly and mine are normal. It was only because of how comfortable the boots are, I purchased another pair.
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Posted 1 year ago
Great boots and quick delivery
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Posted 1 year ago
The only trainers/shoes I've ever purchased that were immediately comfortable. This is my second pair.
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Posted 1 year ago
Tried boots on at home - perfect, comfortable and light. Walked around our village in East Lothian -still perfect. Took them with me over to Ardnamurchan, where I'm doing a year long Photographic book project, on commission, Headed out on my second day over there, to photograph an old abandoned village, which lies approx one km from the road, along a farm track and then through grass and heather. which was a bit wet. Amazed to find on my return to my accommodation that my feet, socks and the inside of the boots were soaked. I immediately phoned LOWA to complain and returned the boots yesterday, when I got back from Ardnamurchan. To say I'm not impressed is an under statement.
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Posted 1 year ago
I bought new insoles for my Lowa Renegade boots which were delivered very quickly and fit well. They feel comfortable. I'm also extremely happy with the boots which I bought last year. They are still intact after regular use, only a small hole in the insole which was easily replaced. Thanks Lowa.
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Posted 1 year ago
Am pleased with my choice of walking boot. Top quality luxurious feel. Only wish the cost wasn't so steep!
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Posted 1 year ago
Excellent shoes and prompt resolution by Lowa of a delivery problem
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Posted 1 year ago
Nice boots promptly delivered. Minor defect dealt with to my satisfaction. First time out wore boots on 12 mile walk. Extremely comfortable- no blisters.
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Posted 1 year ago
Hi Nigel, Thanks for getting in touch, but sorry to hear our reply didn't come through after your original email. If you're able to send across a few photos of what's going on to orders@lowa.co.uk, then we should be able to take a look and go from there. Thanks, LOWA UK
Posted 1 year ago
Very comfortable shoes
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Posted 1 year ago
I have 3 pairs of Lowa boots and they are universally fantastic. The new ones I bought replaces a pair that were about 12 years old and had travelled the world with me but were now showing definite signs of wear. Lowa boots are one of only two companies where I can order a size and then know I can go on a 20 mile hike the day I get them with no ill effects on my feet. Superb value for money when you consider how long they have lasted. The boots are comfortable and practical. The goretex ones I just bought are just great too and the new lacing system is super easy to use.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,035 reviews