Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,209 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Lowa kindly ensured the delivery of my boots when my instructions were Poor . The boots are excellent Many thanks Rod”

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Posted 5 years ago

“Great products and very helpful staff- special thanks here for Tim, who advised on crampon purchase.”

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Posted 5 years ago

“Good fit, nice style and grip”

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Posted 5 years ago

“The process and speed of delivery was as expected but the design of the boot varied from the image shown which is not good.”

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Posted 5 years ago

“Great choice of styles, colours and sizes online - more than is available in shops. Easy to use, fast delivery.”

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Posted 5 years ago

“My previous pair of Lowa boots gave excellent service for over 20 years, so I'm hoping that the new pair I've just bought (same model) will be equally comfortable and good value.”

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Posted 5 years ago

“Great foot wear, have four pairs of Lowa boots so need laces”

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Posted 5 years ago

“Ordered my shoes three weeks ago and have not seen it arrived yet.chased customer service no one even bother reply”

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Posted 5 years ago

“Love these boots fits well from the start no bedding in would highly recommend ,best boots ever time will tell but it,s looking like that will iwill let you know in a few weeks.”

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Posted 5 years ago

“For laces, the web site is confusing, had to ring the company to confirm size, as decimal point is in the wrong place. Delivery fine. Love Lowa boots, have 4 pairs.”

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Posted 5 years ago

“Efficient delivery, 3 days after order. Returned the first pair (too big) re-ordered and very happy with the new pair, just waiting for the refund from the first order to go through.”

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Posted 5 years ago

“On line purchase & delivery was fine.”

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Posted 5 years ago

“Unfortunately the shoes are too narrow for comfort.”

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Posted 5 years ago

“Had a pair of their walking boots for years and they are fantastic. I suspect the country boots I have just purchased will be just as good.”

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Posted 5 years ago

“Great shoes and service.”

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Posted 5 years ago

“Order and delivery: very prompt efficient service. The shoes are comfortable and will be great in all types of weather. For me a bonus is the availability through the website of a narrow fitting on size 13s. I'm planning to buy another pair. Previously purchased size 14 boots through Cotswold Outdoor: their foot measuring service was helpful.”

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Posted 5 years ago

“Brilliant service brilliant products”

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Posted 5 years ago

“customer care is fast and efficient.”

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Posted 5 years ago

“Just bought a pair of Locarno gtx mid boots in brown, after wearing my other Lowa boot a Z8-s I thought I would invest in another pair, as they are outstanding. Mileage Z8’s, 40 miles from the box, Not one hotspot, blister or tight spot. Locarno mid, arrived this week, coolest looking boot I have ever owned, so comfortable. Lowa you have outdone yourselves, Brilliant.”

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Posted 5 years ago

“Replacement insoles for my awesome Lowa Locarno GTX’s. Quick despatch and personal touch included in parcel was appreciated.”

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Posted 5 years ago

Lowa is rated 4.7 based on 3,209 reviews