Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,035 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,035 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Boots are lightweight and robust, I would recommend and the service was excellent.”

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Posted 1 year ago

“Prompt service - quality product as always”

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Posted 1 year ago

“I now have the right size boot with a wide fitting. These were comfy from the off with great grip. This is my 2nd set of lowas and you get what you pay for. Excellent customer service. Would definitely recommend.”

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Posted 1 year ago

“Because a heavy booklet is attached to shoe, it was difficult to wear around the house to check if they will be totally comfortable. The tag ripped off so I couldn’t return them and the shoes caused achilles problems so I am now out of pocket with useless shoes I can’t return to store.”

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Posted 1 year ago

Hi Christopher, Thanks for getting in touch, but sorry to hear you're unhappy with your boots not fitting right. I can see the order you placed was for our Waterstop Pro spray, but can't see an order for any footwear? If you bought the boots from lowa.co.uk, then please do get in touch with us on enquiries@lowa.co.uk, and we can take a look at this for you. Otherwise, it will need to be a case of speaking to the retailer you bought them from. Thanks, LOWA UK

Posted 1 year ago

“A great service from LOWA”

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Posted 1 year ago

“Womens Renegade GTX (narrow) This is a comfortable, practical and good looking boot. I take size 9.5 so a boot which accommodates the length and is narrow enough without looking huge is very welcome.”

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Posted 1 year ago

“Wonderfully comfortable and high quality boots, in a great range of women’s sizes (no more having to buy men’s) and excellent customer service when I needed a new insole. I will definitely buy from Lowa in future.”

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Posted 1 year ago

“Fit like a glove”

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Posted 1 year ago

“Great boots straight out of the box! My whole family wear Lowa boots and no issues. Comfortable, waterproof and well made Delivered quickly with free returns. Price point is ok - but shouldn’t go higher in my opinion as there are a lot of options and competition around a similar cost boots!”

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Posted 1 year ago

“Best footwear ever! Really great support, comfortable and have sorted by hip pain. Brilliant for walking and day to day generally. Highly recommend. Excellent quality and support. No matter what you fitness goals or just a general pair of trainers- these are fantastic if, very pleased!”

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Posted 1 year ago

“Excellent walking boots at a excellent price!! Quality service also”

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Posted 1 year ago

“I wear lowas for work and they are like tactical slippers. The last pair of these zephyr boots I had lasted years of abuse. A second sole. They literally wore out eventually. I can't recommend lowa boots enough”

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Posted 1 year ago

“Ordered after 4pm and arrived next morning. Hiking boots feel like new.”

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Posted 1 year ago

“I bought my first pair of LOWA hiking boots in early 2017. They fit me perfectly and I loved them so much that when the stitching gave way (after 5 years) and that boot started to take in water, I invested in another pair in February 2022. I am sorry to report that during the last three walks I have had one wet right foot, however, the stitching of the boot remains intact. Fortunately, I had held onto my old boots so I hunted around until I found a cobbler who managed to mend the stitching. Last week I walked 10 very wet muddy miles in my old boots and my feet stayed perfectly dry. So I have mixed feelings now about LOWA hiking boots. I previously recommended them to everyone who was considering which brand to buy but I am now investigating other brands to replace my leeky boots! :(. In the meantime I am wearing my old LOWA boots.”

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Posted 1 year ago

Hi Fiona, Thanks for leaving the review, but sorry to hear you're unhappy with your Toro Evo boots. We're keen to get to the bottom of this for you, so have dropped you an email separately so we can discuss this in more detail. Thanks, LOWA UK

Posted 1 year ago

“comfortable, sturdy and stylish”

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Posted 1 year ago

“My third pair over many years and the 5th pair in my immediate family. This black pair bought direct from Lowa Uk after returning a smaller pair with absolutely no issues with refunds etc.”

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Posted 1 year ago

“I have found the wide sizing Renegade boots the perfect fit for my feet. Unfortunately they have started to leak after only a couple of months use despite using Lowa boot cream and Pro Stop products. I have had to resort to wearing Sealskinz waterproof socks. Disappointing”

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Posted 1 year ago

Hi Michael, Thanks for leaving the review, but sorry to hear you're having an issue with your Renegade boots. Have you spoken to our customer services team about this? It would certainly be worth dropping them a line on enquiries@lowa.co.uk, and they would be more than happy to look into this and try and get things sorted for you. Thanks, LOWA UK

Posted 1 year ago

“The best fitting and most comfortable walking boots I've ever worn. The Lo version just purchased equally as good.”

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Posted 1 year ago

“Good helpful service”

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Posted 1 year ago

“Great advice from a knowledgeable team and excellent delivery.”

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Posted 1 year ago

Lowa is rated 4.7 based on 3,035 reviews