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Lowa Reviews

4.7 Rating 3,214 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,214 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
The price and product was great
Helpful Report
Posted 7 years ago
The quality, style and general fit of the shoe was really excellent. Unfortunately the residual swelling on my previously broken toe joints have made this genrerous fit not wide enough for comfort. I give the shoes 5 stars but my feet score 0
Helpful Report
Posted 7 years ago
Better quality than Merrill.
Helpful Report
Posted 7 years ago
Brilliant customer service and products
Helpful Report
Posted 7 years ago
Excellent customer service and delivery
Helpful Report
Posted 7 years ago
Excellent out-of-the-box fit with very good support. If they are this good when new, they will be even better when worn-in. Well done Lowa, I'm very satisfied.
Helpful Report
Posted 7 years ago
Already owned a pair of outlander gtx for 3 years and am so happy with them, standing up to hard professional use. My new pair, ordered direct from lowa, were half price! A shame they are stopping making this excellent boot. Quick, hassle free delivery.
Helpful Report
Posted 7 years ago
Renegade have been the most comfortable walking boots with minimum"running in". I am UK9 shoe size but found size 10 the minimum required to allow for appropriate socks. I have just received my second pair,the first require new soles, after 2 years of use on tarmac and off road trips. I have calculated using my Apple Watch that the distance travelled over the period is: 1) steps per kilometre: 1200 2)average steps per day: 8000 3)average days per year: 300 The uppers are in as new condition apart from the usual colour change.
Helpful Report
Posted 7 years ago
Beautiful boots that are amazing quality and a great fitting too! Even given some boot creme to keep them tip top!
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Posted 7 years ago
First time buyer of Lowa. I think I will always be one from now on.
Helpful Report
Posted 7 years ago
I have had many pairs of walking boots but never such a comfortable, great fitting nor versatile pair as my Lowa Renegades they fit perfectly and are made from very strong materials
Helpful Report
Posted 7 years ago
It's early days but happy so far. The laces could do with being slightly longer for me as I have a high instep.
Helpful Report
Posted 7 years ago
These fitted perfectly on arrival. It took me awhile to find the wide fittings online. No breaking in required. I could not be happier!
Helpful Report
Posted 7 years ago
It's probably unfair of me to submit a review at this moment in time, but it's been asked of me so I will. I bought these boots as they claimed to be designed for woman with sensitive feet, plus my husband swears by this brand. They arrived very promptly and well packed. I wore them around the house for a bit and out to the supermarket and they felt very comfortable. However on their first proper outing of a short 5 mile walk I ended up with a burst blister on the little toe of one foot and sharp pain in the ball of the right foot. I think they are going to take a lot of breaking in, I'm now experimenting with different socks to see if I can improve the comfort. I bought them as I'm tracking across the Pyrenees in July - the jury is still out as to whether I take them or not, or stick with my current walking shoes which are little better than trainers but infinity more comfortable.
Helpful Report
Posted 7 years ago
Excellent website, boots delivered promptly, fitted to size and best of all I've started to put them through their paces and I'm beyond delighted. A LOT of boot for the price as well. Seriously impressed
Helpful Report
Posted 7 years ago
Lowa boots are nice and narrow for me and very comfortable.
Helpful Report
Posted 7 years ago
It's the first pair of boots I've found, which are narrow enough for my feet. The first time I wore them, I went on a 30 mile walk with absolutely no issues, it was like walking on clouds. Highly recommend, the best boots I've had by far.
Helpful Report
Posted 7 years ago
I'm recovering from a broken ankle and after the cast came off I needed a comfortable and supportive boot to wear. Lowa fits the bill perfectly. Once the ankle is totally mended the Lowa boots will spend the rest of their lives hiking every day on the local fells.
Helpful Report
Posted 7 years ago
Boots ordered online from Lowa website. TKC Sales Ltd, the Lowa distributor in UK dispatched the boots but for some reason changed the delivery address from my home address as stated on the order! I discovered this after considerable hassle and time phoning the Royal Mail and then TKC. I have paid for the boots and received nothing.
Helpful Report
Posted 7 years ago
We're very sorry to hear of your experience. Unfortunately the address you provided was not recognised by Royal Mail's records and this led to confusion around where to deliver your order. We hope that having quickly remedied this, you're now pleased with your purchase.
Posted 7 years ago
Great boots, quite comfortable to wear and I like how there is actually a shoe-care manual and everything. Also I would actually say the boots came looking better than it did in the pictures which is unexpected. Overall, brilliant.
Helpful Report
Posted 7 years ago
Lowa is rated 4.7 based on 3,214 reviews