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Lowa Reviews

4.7 Rating 3,036 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,036 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
the best service
Helpful Report
Posted 2 years ago
I went to my first hike with my Lowa Renegade gtx it was an 8-km hike in the mountains and the boots handled amazingly the build, the grip and the quality is outstanding! will never pick any other brand than Lowa !
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Posted 2 years ago
Fantastic boots highly recommend these
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Posted 2 years ago
Very good. Quick and easy ordering and the products are fantastic.
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Posted 2 years ago
Very comfy boots and nice looking than I expected.
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Posted 2 years ago
After trying other boot brands for hiking, I finally discovered Lowa. Needless to say I’ll never use any other brand again. Awesome boots and walking shoes.
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Posted 2 years ago
A great company with high quality shoes, I've been daily driving lowa shoes for almost a decade now. And a company with the absolute easiest returns, they actually take the extra effort to include a pre-paid return barcode in the box for those of us who don't have printers at home.
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Posted 2 years ago
I'm on my 6th pair of Lowa's which says a lot. They have got it right when it comes to fit, performance and quality. Not much else to say except that given the choice, I wouldn't use anything else.
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Posted 2 years ago
Thank you 🙏
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Posted 2 years ago
I have asked numerous times for a VAT Invoice and still not recieved it so very poor
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Posted 2 years ago
Hi James, Thanks for your order and your review. I can see we did send over the invoice with the VAT breakdown when you emailed about it, but for data protection had to send it to the email address associated with the order, rather than the other email address you mentioned. Hopefully you've been able to access that now. Thanks, LOWA UK
Posted 2 years ago
Boots are great from first time wearing them. No blisters or bruised toes. Recommended!
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Posted 2 years ago
Could not get the colours I wanted and the colours available changed quite a bit when I was looking, shipping was unexpectedly quick.
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Posted 2 years ago
I always buy Lowa boots. So comfortable as well as good looking. delivery was really fast. Thank you
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Posted 2 years ago
I have used Lowa Boots for more than 12 years: Zephyr, Renegade GTX, Hudson, and Locarno. I used them for various activities in unpleasant weather conditions. The waterproofness, the breathability, the grip, the stability and the durability of the boots are excellent.
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Posted 2 years ago
These boots are the most comfortable footwear I own and I didn't even need to break them in. Plus they are vegan! Very happy
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Posted 2 years ago
excellent fit, very comfortable
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Posted 2 years ago
I love my Lowa walking boots. They were comfortable from the first time I wore them (they are my second pair, after two years of constant use my first pair needed replacing). My only tiny complaint - the laces are too short meaning I can't tie them in a double bow. They are a snug fit and second time around I went up half a size - so a full size above my normal shoe size. These boots are brilliant and I thoroughly recommend them, durable and so very comfortable and supportive
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Posted 2 years ago
I use the black Mountain Boots for volunteering in the emergency services as well as general hiking, etc. The ankle cut is high, (just as well as I find the deepest puddles), the sole is firm enough to kick steps into muddy slopes, clamber over fences, etc but light enough to drive in. Easily cleaned and polished, as the design is less fiddley than other brands when relacing and very comfortable. Because of the experience I brought a pair of Innox Pro GTX Mid as a general pair of boots for larking around in. Very good light, weight hiking boots, very grippy, comfortable and waterproof. Possibly too light weight for really rough terrain, I might add Superfeet insoles as a treat. Next day delivery was a definite plus.
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Posted 2 years ago
Great service. Called to change the size from 5 to 5.5. Spoke to a very helpful young man. No problems at all.
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Posted 2 years ago
I own two pairs of Lowa boots and recently bought a pair of grey Lowa Lacarno hiking shoes directly from Lowa which were delivered next day. Lowa boots and shoes are excellent products, I like the fact they offer a wide fit. I liked my new Lacarno's so much that I tried to order another pair in brown but unbelievably Lowa have stopped selling the brown so only the grey are available. This pushed me to purchase a pair of brown Meindl Durban GTX intead which are proving to be a great pair of hiking shoes.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,036 reviews