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Lowa Reviews

4.7 Rating 3,103 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,103 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
These boots were a present for my daughter. She has already had the exact same pair and was ready for a new pair. Loved them so much and says how comfy and sturdy they are.
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Posted 3 months ago
Excellent and prompt advice to a query. Thank you
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Posted 3 months ago
Fast delivery, beautiful shoes, very comfortable shoes. delighted with my purchase 😊
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Posted 3 months ago
Lowa Renegade are the most comfortable boots I've tried. They are also practical. I trust them to keep my feet dry in the most challenging terrains. As a search dog handler my boots have a tough life and I highly recommend Lowas for comfort and endurance. Great service and speedy delivery is a bonus too.
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Posted 3 months ago
Brilliant boots and brilliant customer service Thankyou!
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Posted 3 months ago
Very pleased with whole process. Easy to order. I was kept informed by Lowa and courier. Courier left parcel in correct place and let me know it had been left. Thank you.
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Posted 3 months ago
Good comfy boots, my second pair.. Good delivery service
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Posted 3 months ago
Third pair of Lowa walking shoes I've had. Each pair has lasted twelve plus years. I've not looked after them particularly well and used them frequently on long hikes through varied terrain, as well as country walks nearer home. They have all been extrememly comfy out of the box and given no problems at all, except for one lace giving way at about ten years. They are quite broad fitting, but aren't a loose fit, and I was able to order on line without any difficulty as their sizing has been so accurate and consistent from shoe to shoe. Only complaint with this purchase was that DPD left them on the doorstep instead of the safe place I requested.
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Posted 3 months ago
Seem good so far. Ive had a few pairs of so called waterproof boots, none of which turned out to be. But these have been comfy and watertight so far.
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Posted 3 months ago
Received my boots (Renegade) just before a trip to Woolacombe to do a few days walking with my sister .Hadn't really had time to walk them in but that wasn't a problem,they were very comfy right away and we did about 5-8 miles each day ( not a lot but I am over 70 and there are a lot of hills around Woolacombe!) Coped well with all types of terrain and fully waterproof.Time will tell on their longevity but very pleased with them at the moment.
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Posted 3 months ago
It was so easy to order online. The service was excellent especially as I needed to change them for a larger size! I was really impressed.
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Posted 3 months ago
Very comfortable boots
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Posted 3 months ago
I have been using the product since the I bought my first pair of leather boots and I tend to work on wet grass most of the time during the winter I spray and cream them once a week then during the summer I spray and cream once a month this has kept my boots waterproof and very comfortable
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Posted 3 months ago
I just love Lowa Boots and trekking shoes. I wear them all the time and f8nd them comfy, robust and dry. My wife wasn't so keen so I relented and bought a similar brand recently which wore out faster, leaked and now lack any cushioning. If I had one complaint it would be that the soles still wear out sooner than I would like but I do wear the GTX almost every day and do a lot of steps!. The style has changed slightly since my last pair with different cleats and stitching. Still look good and looking forward to my upcoming trip to Aus with them.
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Posted 3 months ago
Really comfortable from the first wear. Was able to use them for all sorts of terrain. Only problem was when it rained, they were very slippery on rocky surfaces.
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Posted 3 months ago
Ordered my new vegan walking shoes online. Very prompt service and delivery. The shoes are super comfy and fit 👌
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Posted 3 months ago
I am replacing a pair of boots that have been so comfortable that I’ve bought a pair as similar as possible. Great price in the sale and great service. Arrived really quickly and what a treat to have postage included. I also like that returns are included as it gave me confidence to buy these on line.
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Posted 3 months ago
Although I sent my boots back it was only because they were too small, the service I received from Lowa was second to non, great coms, arrived on time etc Would be happy to do business with them anytime.
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Posted 3 months ago
This is my go to boot. I’ve had many other walking boots over the years. Lowe and the most comfortable pair of boots I’ve ever had.
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Posted 3 months ago
I ordered a pair of renegade boots whilst on sale - they didn't fit and a size up wasn't available so the five stars are for the excellent returns service offered.
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Posted 3 months ago
Lowa is rated 4.7 based on 3,103 reviews