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Lowa Reviews

4.7 Rating 3,120 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,120 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Service outstanding. Quality of Product also excellent. However I've concerns re: fitting. Walking shoe has come up very large for size.
Helpful Report
Posted 3 years ago
Quick delivery from Royal Mail but wrong insoles sent for Lowa boots. Customer service good response but DPD poor delivery service still awaiting replacements!
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Posted 3 years ago
Boots arrived within 2 days, which is incredible considering current postage delays. Boots are of a high quality and comfortable. Only negative is that I received boots that are half a size bigger than I ordered, but that worked out well as these fit perfectly!
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Posted 3 years ago
Love my new boots! Extremely comfortable as expected even from 1st time of wearing. Thoroughly recommend.
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Posted 3 years ago
Ordered the wrong size so sent a lace back and the right size came back next day . Very good thank you
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Posted 3 years ago
I wanted a pair of good quality walking shoes that are comfortable, fit properly and look great. All boxes ticked. Really good value for money and excellent service. Happy to recommend to others.
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Posted 3 years ago
Forth pair of lowa boots. Very rugged and comfortable. Could do with thicker heels as I wear them out before the rest of the boot.
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Posted 3 years ago
The best quality boots! Customer service as well :) Renegade is actually one of the best model on the market. Great possibility of fitting. Great features in the terrain. They're really light, totally waterproof, very comfortable. Best possible choice!
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Posted 3 years ago
Great service and really pleased with my purchase. I returned my first pair but they were exchanged efficiently and I was kept in touch with progress throughout. I already have a pair of Lowa boots so know they are true to size and comfortable. However my size (3.5) are difficult to come by in stores or online so I was really pleased to find these. I walked over 3 miles on first outing with no problems. They are a good fit. Will definitely recommend. Would love more options on colours though.
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Posted 3 years ago
My boots arrived on time, well parcelled up with a returns label included. These boots are real quality and I’m looking forward to some great walks in them. Also ordered a pair of socks which are so comfy. Great products!
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Posted 3 years ago
A very comfortable pair of walking shoes. I could even go for a long walk the first time I wore them without getting a sore spot on my feet. That is very unusual for me. I normally have a lot of problems finding comfortable shoes! I thoroughly recommend the Innox Pro.
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Posted 3 years ago
Lovely boots and amazingly short delivery time. Ummed and ahhed over the cost for a while before ordering .. but they're worth every penny.
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Posted 3 years ago
Great shoes and great service. Only time will tell for the rest😀👍
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Posted 3 years ago
Great service,with a speedy delivery.I've had the lowa renagade gtx boots for years now ,so i thought I'd give the shoes a try out for over the summer period.im one happy chappy.best boots and shoes on the market in my opinion
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Posted 3 years ago
I ordered two pairs of summer walking shoes, 1/2 size difference. They arrived promptly. The returns for the unwanted pair could not have been simpler. A short walk to my local Spar and job done.
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Posted 3 years ago
Fast delivery and cheaper than buying with eBay or Amazon. Free shipping and original item
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Posted 3 years ago
I have bought Lowa products for many years and find them high quality, long lasting and completely fit for purpose. On this occasion I ordered directly from Lowa; a highly efficient experience- fast delivery and free and easy returns process (not that I’m every likely to return a Lowa product)
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Posted 3 years ago
I bought the LOWA Tibet GTX and couldn't be happier. The quality on the boots is second to none, so comfortable to hike in. I cant recommend these boots enough.
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Posted 3 years ago
This is my second pair of Lowa walking shoes, really pleased with them. Highly recommended.
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Posted 3 years ago
Delighted with the fit & long to get out hiking in them
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Posted 3 years ago
Lowa is rated 4.7 based on 3,120 reviews