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Lowa Reviews

4.7 Rating 3,036 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,036 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Email confirmation showed wrong size boots, , but rectified immediately by very friendly staff, best price available aswell!
Helpful Report
Posted 2 years ago
Great boots, great service. Only use Lowa boots now for all walking, hill walking and Search and Rescue activities.
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Posted 2 years ago
Very good boots and feels very comfortable. Very happy with the product and service Thank you
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Posted 2 years ago
Really comfortable walking boots - I bought a second pair! Very efficient ordering and delivery
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Posted 2 years ago
Ordered Renegade GTX Low Wide, both size 11 and 11.5 to compare. 11.5 is the better fit, quality of shoes and Lowa service is excellent - as is the free returns process which means different shoe sizes can effectively be tried on. Expensive, but extremely comfortable so hope to get a good few years service. Top notch.
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Posted 2 years ago
Great boots that are wide enough even for me, and bedded in really quickly. Would buy again.
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Posted 2 years ago
Very fast delivery.
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Posted 2 years ago
Excellent quality shoes, fitted straight out of the box. Just what I'd been looking for.
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Posted 2 years ago
Ordered some boots from the website, but despite showing as in stock they were not. Refund came through quickly though, but had to buy boots elsewhere.
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Posted 2 years ago
Replacement insoles delivered securely and quickly.
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Posted 2 years ago
Very good quality shoes and extremely efficient sales experience. Highly recommend- very speedy and reliable from start to delivery. Best footwear and highest standard/quality. Thank you.
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Posted 2 years ago
Great product, hiking boot insole and great service, delivered within 48 hours. Nothing to fault.
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Posted 2 years ago
These shoes are absolutely fantastic! I walk 4/5 Kilometres a day with my dog and I’ve been struggling to find some good walking shoes!
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Posted 2 years ago
Good quality, comfortable product. The best we have found. Prompt delivery.
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Posted 2 years ago
Hi great service and item thank you
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Posted 2 years ago
Really pleased with my purchase, my order came promptly.
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Posted 2 years ago
Fast and accurate
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Posted 2 years ago
Bought Lowa Renegade GTX boots recently, very happy with the comfort and support but after wearing them for 2 weeks in dry conditions, I then tackled a very wet Munro and what a disappointment these boots were! Feet totally soaked! I’ve now had to purchase the waterproof spray to try and salvage them and fortunately it has worked.
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Posted 2 years ago
Great service, fast delivery.
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Posted 2 years ago
This is my second pair. Hard to find narrow hiking boots and they are immediately comfortable.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,036 reviews