Login
Start Free Trial Are you a business?? Click Here

Lowa Reviews

4.7 Rating 3,214 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,214 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Excellent customer service
Helpful Report
Posted 7 years ago
Great website and prompt delivery. Very pleased with my Renegade walking boots . I have notoriously uncomfortable feet and wore them for the first time on a long walk with no blisters.
Helpful Report
Posted 7 years ago
Great pair of boots. Super comfortable with excellent ankle support. Quite light too 👍🏻
Helpful Report
Posted 7 years ago
Very nice shoes at excellent price, delivered promptly, no extra postage fees!
Helpful Report
Posted 7 years ago
Good and fast delivery. Excellent packaging
Helpful Report
Posted 7 years ago
Great fit, no rubbing.
Helpful Report
Posted 7 years ago
I replaced like for like. My last pair were SO comfortable from the beginning. I have worn them out having walked many hundreds of miles in them!!! My husband and friend bought them on my recommendation.... I should buy shares!!!
Helpful Report
Posted 7 years ago
Good product which was delivered on time
Helpful Report
Posted 7 years ago
I purchased a pair of Lowa Renegade Boots, it is the first pair of boots that I have bought from Lowa, I did ring them first and I had a chat with a Lady who was really nice and very helpful, I went onto the website and ordered the boots and they arrived a couple of days later. I must say I couldn't wait for them to arrive, I took them out of the box, I put on my liner sock and then my walking socks, put the boots on, and I must say they felt really comfortable, I wore them around the house for 4 days, and then I decided to do a short 3 mile walk in them, and they were Brilliant, felt so comfortable, I have done 2, 5 mile walks since and they are fine, I am so pleased that I bought them, and when the time comes that I need another pair, I shall definitely have them from Lowa.
Helpful Report
Posted 7 years ago
Sound products so far (2 x pr boots), useful knowledgeable support from UK, pre sales and efficient delivery
Helpful Report
Posted 7 years ago
Very quick and informative answers to questions about products. Phone call option for direct discussion
Helpful Report
Posted 7 years ago
Very quick and informative answers to questions about fit.
Helpful Report
Posted 7 years ago
Very good quality in a good range of colours and styles - found the correct shoe size first time using the foot size mm as listed great!
Helpful Report
Posted 7 years ago
So I have wanted a pair of Z-6s GTX's for over a year and finally got myself a pair, these are a real piece of kit, they do everything they say on the tin and more! Unbelievably comfortable and no matter what the situation the smile will not be wiped off your face, I have tried out alot of different boots with all different properties and these are at the top of my list, just wish I had of bought them sooner.
Helpful Report
Posted 7 years ago
Fast, easy delivery. Purchased 3 different pairs of wide fit boots and will send 2 pairs back - hopefully the free returns are as easy as the delivery was. The wide fit Renegade boots are great. Wore them for 3 days hiking and wild camping in Scotland and they were very comfy - straight out of the box and no blisters or other pain. I have very wide feet and really struggle to find boots/shoes that fit. Very pleased. Covered some rough terrain and found the boots stable, fully waterproof and with good grip.
Helpful Report
Posted 7 years ago
Service and delivery very good and the boots are great - I have had a pair of Renegade GTXs for years, so comfortable and durable, and wanted a pair exactly the same. Unfortunately the size I ordered (and the size of my current boots) is just a bit too small, so I am returning and re-ordering a half size bigger. But the process seems very straightforward and I loe the new colours - they only came in brown last time I bought them!!
Helpful Report
Posted 7 years ago
Great boots, delivered in a timely manner and from the Wide last which means the toe box is large enough to accommodate my bunions. Lets hope they have as many great hikes as my last pair.
Helpful Report
Posted 7 years ago
Easy ordering and super fast delivery !!
Helpful Report
Posted 7 years ago
A good product at a good price
Helpful Report
Posted 7 years ago
Very speedy delivery !! Brilliant boots that have had their maiden ramble today, very comfortable with great ankle support would definitely recommend.
Helpful Report
Posted 7 years ago
Lowa is rated 4.7 based on 3,214 reviews