Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,104 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Very pleased with my purchases thank you. The parcels arrived promptly and the returns proved simple and quick. I also managed to make use of a couple of very handy discounts on your website. As for the boots, absolutely top quality. I have been wearing them for two solid days on rough terrain and my feel feel great. A very satisfied customer.”

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Posted 6 months ago

“I adore Lowa. This is my 4th pair of boots. My only disappointment related to the delivery - DPD courier simply dropped my parcel in a shop without trying to reach me (however, he did so while delivering the second pair of boots). Also, I ordered Taurus model size 4 (while usually I have Renegade size 4 which is perfect for me) and it turned out to be a bit tight. I didn't expect that boots would differ size-wise across the model range. But boots are amazing, quality is great, I know they will last me a good couple of years. And the discounts were super pleasant, so now I am fully packed for two-three years. Customer service is very supportive and kind. Highly recommend! P.S. will have to think/ try several times which size of the boots I need in the future”

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Posted 6 months ago

“Ordering and delivery was straightforward”

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Posted 6 months ago

“The insoles turned up and on at the heels, painfully. I've had to trim them”

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Posted 7 months ago

“These shoes are really great, they fit my feet perfectly and very comfortable for everyday walking. I think they are quite expensive for non leather but am happy with the price I paid. I will be wearing my Renegades when needing thicker soles and ankle support.”

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Posted 7 months ago

“These shoes are so comfortable, they fit like a glove and I have worn them every day since I received them.”

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Posted 7 months ago

“This is my third pair of Iowe walking boots/shoes. They are extremely well made and comfortable and live up to all aspects of the descriptiion given at the point of sale. Because they are such an excellent fit, they do not need any walking in.”

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Posted 7 months ago

“Returns process very easy and money refunded promptly.”

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Posted 7 months ago

“Excelent pair of new boots. The first pair of wide fitting boots i have had that actually are wide fitting. Order placed early afternoon and boots delivered the next day. Can't get faster service than that”

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Posted 7 months ago

“Excellent service great product”

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Posted 7 months ago

“I bought some walking shoes for my wife as I’ve had several pairs of Lowa myself and can’t recommend the quality enough. Great price on the website with quick free delivery, can’t ask for anymore as I know they will last.”

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Posted 7 months ago

“Lowa processed my order quickly and efficiently, and the sale price was better than anywhere else online. The boots were delivered quickly too.”

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Posted 7 months ago

“Excellent walking boots and wonderful customer service”

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Posted 7 months ago

“Very pleased with my Lowa boots, they have definitely been put to the test in the Cairngorms on some super tough outings. Vegan, light to wear, good grip and waterproof so far”

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Posted 7 months ago

“Quality, fast delivery, good job! Thank you very much!❤️”

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Posted 7 months ago

“Great to have the fit that Lowa offer( narrow/medium/wide)Excellent quality and comfortable from the minute you get them out of the box. Pleased with my purchase.”

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Posted 7 months ago

“Excellent in all respects.”

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Posted 7 months ago

“Excellent prompt service”

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Posted 7 months ago

“I’m on my 3rd pair of Lowa Renegades which are the best boots I’ve had for many years but I find that the insoles start to wear out in just over 6 months of use. Lowa replaced my first worn out insoles for free but I’ve just had to buy my recent replacements. I’ve never had this problem before with any other make. Also, the outer soles don’t last as long as other brands. Having said that I will stick with the Renegades as they are extremely comfortable and the right amount of stiffness for me.”

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Posted 7 months ago

“I am pleased with the walking shoes, good fit, delivered quickly”

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Posted 7 months ago

Lowa is rated 4.7 based on 3,104 reviews