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Lowa Reviews

4.7 Rating 3,033 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,033 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
My shoes were too small. So I returned them. I haven't received any refunds yet
Helpful Report
Posted 4 months ago
I recently purchased a pair of Renegade boots. I have worn them five times now and covered over forty miles. I find them to be extremely comfortable and able to handle all sorts of terrain.
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Posted 4 months ago
Superb boots and service, can’t rate Lowa and the team, Tim in particular, more highly.
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Posted 4 months ago
Well-made boots, very comfortable, durable, support the ankles well.
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Posted 4 months ago
Bought lows ranger wide fit Great boots very comfortable I had caminos before but reckon these are more comfortable Bought wide and regular sent back the regular after trying both in house Easy process and quick refund great company
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Posted 4 months ago
These boots are very comfy and extremely light. Being apart of the military (RMs) everyone here is always talking about how hoofing lowa boots actually are. I was luckily enough to get these boots at a 50% discount from a discount code which helped out a lot. As I know at least 20 people who took advantage of the 40% sale buying multiple pairs.
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Posted 4 months ago
Very comfortable boots. I have worn Lowa boots, ever since they were recommended to me by a gentleman in an outdoor shop in Ambleside about 35 years ago, and each new pair has been so comfortable. They also last well and I am still using my first pair for gardening. Great boots. Ordering process wss easy and dispatch quick.
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Posted 4 months ago
Well made boots.
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Posted 4 months ago
Lovely and comfortable shoes. Lightweight and cushioned insides. Walked 12 miles recently and were very good. Thoroughly recommend these to an avid walker.
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Posted 4 months ago
Can’t fault the customer service as they gave me 25% off for a charity walk I’m doing, however the boots I was originally recommended are no longer produced in a 7 or 7.5 , do you do a custom fit for people with exceptionally wide feet. The others I tried were not wide enough either However I’m ex Army and have had Lowa boots before fantastic boots , but you accommodated people with wider sizes in these All. In all still can’t knock this company Altberg who also do boots for the military offered me nothing in regards to a discount for a charitable event , which. I might add was stated it was partly for a military charity, thank you James
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Posted 4 months ago
My husband loves his LOWA shoes, so I decided to try them, too and they didn't disappoint. Although I haven't worn them yet, but you can tell just by trying them on, that they will be the perfect pair for winter!
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Posted 4 months ago
I love my lows boots. The best boots I’ve ever purchased. The insoles I ordered are fine, just the same as the originals no issues at all.
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Posted 4 months ago
I ordered the Lowa explorer gtx boots direct. They arrived very quickly and well packaged. They are lightweight and look to be very well made. Unfortunately I had to return both sizes as they are a very narrow fit. I normally wear a standard width. Such a shame ☹️
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Posted 4 months ago
I was looking for some new boots for an upcoming trip to climb Kilimanjaro for the StrongMen Charity - One of the team recommended the Renegade GTX. After a bit of research, I decided to order a pair. I went for the Renegade 100 GTX Limited Edition version (I loved the look!) and tried them out on (what turned out to be) a very wet weekend in the Peak District! The boots did not let me down. They were comfortable and supportive, and my feet were dry despite the weather and boggy conditions. Very happy with my purchase and I believe they will be perfect for my trek to the to of Kilimanjaro in October (2024)
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Posted 4 months ago
Excellent service from placing order to delivery at my home address, boots were very well packaged and sealed. LOWA goes far beyond other suppliers of high quality boots at least from my experience and I will be buying more.
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Posted 4 months ago
Very comfortable for wearing all day. Generally good for walking except the soles can be slippy on certain surface.
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Posted 4 months ago
Brilliant service and brilliant boots
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Posted 4 months ago
Good product, delivered quickly.
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Posted 4 months ago
Extremely comfortable and hard wearing I’ve put about 100 miles on them so far and I have 0 complaints.
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Posted 4 months ago
Website is great. Ordering was easy. Communication was good. Delivery was fast. Packaging great
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Posted 4 months ago
Lowa is rated 4.7 based on 3,033 reviews