Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,187 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Excellent service from Lowa Uk , and excellent after sales care should there be an issue with your order. Would definitely recommend to anyone”

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Posted 3 months ago

“Amazing walking boots! Super comfy and they look great too. When walking in the highlands in heavy rain my feet were the only thing that were dry at the end if the day! Even though it says true to size, I did have to size up, the size 6 are the same as my berghaus size 5 walking boots. Quick delivery and easy to send back the pair that didnt fit.”

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Posted 3 months ago

“As yet l’ve not received my order.”

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Posted 3 months ago

Hi Albert, Thanks for getting in touch about this and highlighting the insoles haven't been received yet. We'll get the insoles re-sent today, and all being well they should be out for delivery tomorrow. Any issues with the 2nd delivery, just let us know on orders@lowa.co.uk. Thanks, LOWA UK

Posted 3 months ago

“Absolutely brilliant experience .Walking shoes as described and a good price . Delivered very quickly. Would certainly recommend”

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Posted 3 months ago

“I have used Lowa boots for many years, and they continue to produce excellent hard wearing boots. They are a bit pricey, but for the quality, durability and comfort they provide, I feel they are worth it.”

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Posted 3 months ago

“Boots ok for 2 years, no longer though”

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Posted 3 months ago

“The most comfortable walking and working boots I have owned. Now on my 3rd pair, but they do have a hard life with me!”

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Posted 3 months ago

“Great boots as always and good delivery service too”

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Posted 3 months ago

“I recently purchased my fourth pair of the Lowa Tibet Evo GTX boots, and I can't praise them enough. The craftsmanship is exceptional, showcasing Lowa's commitment to quality. These boots provide outstanding support and comfort, making them ideal for any walking terrain, from rocky trails to muddy paths. What continues to impress me is how they maintain their comfort throughout long days on the trail—my feet never feel fatigued. The service from Lowa UK has always been first class, with prompt shipping and excellent customer support. If you're looking for durable, reliable hiking boots, the Lowa Tibet Evo GTX should be at the top of your list. Highly recommended!”

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Posted 3 months ago

“Love my boots my second pair of these. My old ones lasted 14 years! I did buy another set of laces as I didn’t think the cream ones went with the khaki colour of the boots”

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Posted 3 months ago

“Bought a number of tactical and mountain boots over the years from LOWA and I've always been happy with the quality.”

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Posted 3 months ago

“First pair of boots bought from LOWA - I get the feeling they wont be the last!”

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Posted 3 months ago

“Very comfortable boots. Good customer service.”

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Posted 3 months ago

“Brilliant service.”

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Posted 3 months ago

“Excellent all round Thanks”

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Posted 3 months ago

“I've had Lowa boots before so I knew my new pair would be good, and they are. In fact they are excellent. Extremely good fit, well made and superb quality. I'm very glad they are made in Europe and not China. My boots came very quickly so that is a plus too. Highly recommended product.”

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Posted 3 months ago

“Ive used your boots for over 20 yrs, a top rate product as always, and the delivery was next day. Cant fault anything”

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Posted 3 months ago

“This was my 4th pair of this shoe and sadly it does not perform as well as previous pairs. thier grip on slippery surfaces seems to deteriorated; I assume you have changed the composition of th sole material. either way they do not inspire confidence when on wet surfaces. To the point I was walking recently in Cumbria and slipped twice when descending Helvelen and went and purchased a pair of fell runner trainers to complete my stay. The lowa shoes have been relegated to caual local walking”

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Posted 3 months ago

Hi Gerald, Thanks for the review, but sorry to hear you're unhappy with the Renegade GTX Lo shoes. If you haven't done so already, do reach out to the customer services team on orders@lowa.co.uk, and they will be able to take a look at this in more detail for you. Thanks, LOWA UK

Posted 3 months ago

“Lowa‘s insole is bad.I didn't wear this in the heavy rain day or heavy hiking usage. But the edge of the insole separated. Only 2 week！”

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Posted 3 months ago

Hi Chuxuan, Sorry to hear you are unhappy with you ATC Insoles. If you haven't done so already, do reach out to our customer services team on orders@lowa.co.uk, and they would be more than happy to take a look at this for you. Thanks, LOWA UK

Posted 3 months ago

“Excellent boot for both town and country. Comfortable all day. I wear them on battlefield walks and city tours.”

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Posted 3 months ago

Lowa is rated 4.7 based on 3,187 reviews