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Lowa Reviews

4.7 Rating 3,036 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,036 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I can't fault Lowa boots. They are comfortable right out of the box, lightweight, fully waterproof and the removable insoles allow me to fit my own orthotic insoles. I still wear a pair of Renegades that I bought 8 years ago, although they've been demoted to gardening footwear so I could treat myself to a smart new pair. Their website is easy to navigate and delivery is fast. I'm a very happy Lowa customer.
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Posted 2 years ago
Quick delivery Good quality
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Posted 2 years ago
Always excellent footwear but equally important is the ability to purchase for example replacement insoles at a sensible price.
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Posted 2 years ago
Ordered new Baldo GTX boots direct from Lowa and they were delivered in less than two days. The boots themselves are excellent and felt comfortable out of the box. I was able to wear them with confidence mere days later on a long three day hike in Devon and Somerset last weekend. These are the sixth pair of Lowa boots in a row that I've bought, mainly due to comfort.
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Posted 2 years ago
Very impressed with the boots and speed of delivery that would have happened but DPD failed to deliver to the garage but instead delivered to drop off shop in Penzance which required collecting
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Posted 2 years ago
I have this model because there are no better shoes. I bought the same model in 2006. For 9 years I used them when I worked in search and rescue group at Fire Department as a dog provider. I wore them in winter and summer, in snow and rain, in the wood and in the rubble, all the time. After 14 years of intensive use they started to get soaked. So I thought that I need the new one- the same model but different color as an upgrade.
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Posted 2 years ago
Been using these for years. New Explorer 11 GTX shoes worked well from first day so have now updated my boots to Explorer as well PS Needed to use exact shoe size for these whereas with Renegade before, always needed half a size larger.
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Posted 2 years ago
The boots are great and kept my feet dry and comfortable on a 50km hike across Dartmoor. Although they cost a lot my last pair lasted me 12 years so still excellent value for money compared to cheaper ones.
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Posted 2 years ago
Best boots I’ve ever had, will always buy lowa boots from now on
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Posted 2 years ago
A great wide fit, and very comfortable.
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Posted 2 years ago
Excellent service. Boots arrived really quickly. Good communication
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Posted 2 years ago
Quick and easy to order my usual Renegade GTX mids. If I was looking for completely new boots, I’d prefer a bricks-and-mortar shop but when I’ve worn the same boots for years the Lowa e-shop is the obvious choice when I live in rural Scotland. Incidentally, I’m on my fifth pair of Renegade GTXs: according to my walking log each pair lasts 1,000-1,200km before I wear the tread off the soles. I’m more than happy with that.
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Posted 2 years ago
Just back from 3 days in Snowdonia .. must say absolutely water tight .. Lowa Taurus Pro . No blisters no rubbing .. absolutely perfect.
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Posted 2 years ago
Excellent service! We ordered new insoles for our shoes in the almost unrealistic hope that they would arrive before we left for holiday 24 hours later: THEY DID!
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Posted 2 years ago
My third purchase of Lowa Boots, this time Ranger 3. Very quick delivery, the boots are superb for comfort, I have problematical feet, they being 68years old and many thousands of miles walked in that time, I have found the Ranger is especially good for my bunion in that the stiffer insole and more rigid boot makes little demand in that area. Lowa is my boot of choice now and forever. Thanks.
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Posted 2 years ago
Renegade GTX Ice ...one word AWESOME .....from online order to delivery Fantastic and easy experience to order from Lowa. I am looking forward to purchasing another pair of boots the Hunter in the next couple of months
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Posted 2 years ago
Best boots in the universe, probably. Can’t fault them and the service.
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Posted 2 years ago
Ordered two pairs of walking boots, with the view of trying both pairs and send one pair back utilising the 30 day return policy. Worked very well indeed. Postage paid via local drop off. Balance returned to account very quickly. Excellent service. Look forward to my adventures now.
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Posted 2 years ago
So far so good. Tried other so called ‘hunting’ brands and they were an awful fit. As soon as I got these out the box and wore for first time I could tell they were a cut above the rest. You get what you pay for! Postage was really fast and free and boots arrived in beautiful order and condition. Very happy
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Posted 2 years ago
I have had 3 pairs of the Renegade GTX Mid over what is probably the last 10 years. The first pair lasted ages but then we got two energetic dogs that needed walking every day, regardless of the weather. Very soon I needed another pair but I ruined those as we moved house and only had a warm spot near a radiator to store them. With 2 years the leather split although they remained water tight (somehow). This purchase was to replace those but the weather has meant I'm still using my 2nd pair of the Renegade GTX Lo. These also get used for gardening. Why do I keep buying the same? Simply they fit my feet beatifully. From the first pair, recomended by an outdoor shop in Leamington Spa, I have been saying it is like walking in very suportive slippers. Of course they won't suit every foot but with 3 width fittings and half sizes most people should find one to fit them. The Lowa website was easy to use and enable me to buy a pair at a considerable (30%) saving, probably because the colour wasn't selling well. As I don't look at my feet very often when walking I really don't mind what colour they are; suitability for purpose, fit and comfort are much more important.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,036 reviews