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Lowa Reviews

4.7 Rating 3,187 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,187 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Excellent company. Easy and hassle free to order on-line. Free returns, if needed, so no worries if sizing and/or colour are wrong. LOWA are that bit more expensive than 'other' manufacturers but never has there been a truer statement than 'you get what you pay for' - and what you get from LOWA is a quality long lasting product. Order any of their footwear - you will not be disappointed.
Helpful Report
Posted 1 month ago
After several pairs of San Francisco GTX and Strato Evo Lo i'd thought id upgrade to Renegrade GTX Lo and whilst they may be great in the outdoors they are terrible in the urban enviroment. Any urban surface that is not Macadam based is slippy underfoot and you end up cautiously navagating the urban world. Not ideal. Ive tried the Explorer Lo and they seem nose heavy and not suited to me. LOWA Bring back some crossover traveller footware, something thats not hardcore and still quality - 5 Stars for San Francisco and Strato Evo but a lowly 2 for the Renegade GTX
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Posted 1 month ago
Great, love my boots they are always comfortable and always fit well. I tend to pick the same style but if trying any other it’s never been a problem with returns. On my 4th pair of Lowa boots and wouldn’t go for any other
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Posted 1 month ago
Quick service, great winter insoles. Only downside was the large box they arrived in ...an envelope would have done the job.
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Posted 2 months ago
Brilliant customer service team they went above and beyond to help me find the boots in my size for me that I was looking for so many thanks to a fantastic team at Lowa
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Posted 2 months ago
Super quick delivery, ordered on Thursday and delivered on Friday. The Renegade wide boots are comfortable straight out the box with plenty of space for my toes.
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Posted 2 months ago
My second pair of Renegade boots. Great fit and quality. Service and delivery excellent as always.
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Posted 2 months ago
Hi These are the fourth pair of lowa boots I’ve bought for work, and they don’t disappoint, Very very comfortable, won’t by anything else
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Posted 2 months ago
Really comfortable, durable and waterproof. Good ankle support too.
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Posted 2 months ago
Great item feet lot warmer great
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Posted 2 months ago
These are my 2nd pair of Renegades, the first have lasted 6.5 years and are the most comfortable shoes I own so I didn’t hesitate to buy a 2nd pair now I’ve gone through the soles of the 1st. I absolutely love them! They do come up small though, so I wear a 5 even though I’m typically a 4.
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Posted 2 months ago
I ordered some boots (on Black Friday) which, due to an error, weren't actually available but I was offered another size or another style of boot instead. Opted for alternative boots and they're great. Excellent customer service from James, thank you!
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Posted 2 months ago
Bought for husband - his fifth pair!
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Posted 2 months ago
Third pair of Lowas boots, great service, changing up half a size was no problem and now have the perfect fit! Thank you
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Posted 2 months ago
Prompt efficient service
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Posted 2 months ago
This is my 5th pair of lowa boots , and won't be my last Great quality and very comfortable Worth every penny!
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Posted 2 months ago
Excellent service, quick, efficient, helpful service. Boots as always exceptional! Fit like a glove.
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Posted 2 months ago
This is my third pair of boots, really good fit, , good price, great colour choices.
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Posted 2 months ago
These are the fourth or fifth pair of Renegade GTX’s that I’ve purchased. They tick all the boxes for me. I don’t need to break them in - they’re comfortable from start to finish😀
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Posted 2 months ago
Lowa boots are fantastic for your feet ,working or hiking dry warm feet and no blisters, Michael
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Posted 2 months ago
Lowa is rated 4.7 based on 3,187 reviews