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Lowa Reviews

4.7 Rating 3,103 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,103 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Very pleased replaced my worn lowa inners
Helpful Report
Posted 2 months ago
Prompt delivery and a great hard wearing boot.
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Posted 2 months ago
Swore by Lowa's for a decade now. Still top notch quality!
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Posted 2 months ago
Great shoes for walking
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Posted 2 months ago
It's actually so refreshing to have ordered a boot that actually does the job of being waterproof and keeping my feet dry. So comfortable too Fantastic product
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Posted 2 months ago
Good online ordering and delivered promply.
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Posted 2 months ago
Thanks for processing my return promptly. Still enjoying my walking boots
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Posted 2 months ago
My first pair of Lowa's and they are excellent. No breaking is needed. I went on a long hike on The Long Mynd just after buying them, no blisters and no water coming in. Now, just need to buy some walking shoes
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Posted 2 months ago
Good customer service, fast delivery & excellent boots
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Posted 2 months ago
I love my new Lowas, they are so comfy and light, I’m using them in a forest environment, they are really well made and I can rely on their quality which is important for me
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Posted 3 months ago
Exceptionally comfortable and stable boots. I have hiked 50 KM so far in these boots and they have been the most comfortable hiking shoes I have ever worn. Tremendous value for money. Customer service was highly responsive and the boots came in well packed box and the delivery was quick too.
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Posted 3 months ago
It was a gift.
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Posted 3 months ago
Gorgeous boots, great service, my only slight criticism would be that the wide Renegades really aren’t that wide, particularly in the toe box. It’s worth sizing up if you’re after a wide boot (I wish I had!).
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Posted 3 months ago
Easy to order. Fast delivery. Excellent quality boots.
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Posted 3 months ago
I have bought these walking shoes before and had no problems, so I purchased exactly the same style and size again. My original pair are still in great condition, so I was more than happy to purchase again.
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Posted 3 months ago
Gratifyingly easy to obtain replacement insoles which had worn in my excellent all terrain shoes
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Posted 3 months ago
So far, very stable, light, all round hiking boot. Excellent build quality. Haven't tried them in wet weather though.
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Posted 3 months ago
From first contact with Lowa about walking boots, absolute fantastic Service. From emails to delivery and first fit, the help I received was outstanding. Wow! So comfy. Thank you
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Posted 3 months ago
Great shoes and great customer service.
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Posted 3 months ago
I wanted a good, strong, ankle supporting walking boots and these have been comfortable from the start. I do a lot of walking with my dog and I needed a boot that supported my foot over uneven ground. I like the rugged sole and being able to unlace the boots far enough for me to slip my feet in and out easily is a plus point. I treated them before I started wearing them to give them extra protection. The mud has brushed off easily. My husband also has a pair of Lowa walking boots and has been very happy with them, especially as he has unstable ankles. He's nearly 80. I'm early 70's. You can't beat good comfortable footware. 👍🏼 Lowa.
Helpful Report
Posted 3 months ago
Lowa is rated 4.7 based on 3,103 reviews