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Lowa Reviews

4.7 Rating 3,201 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,201 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Great service and delivered very swiftly at a reasonable price for a great product.
Helpful Report
Posted 4 years ago
Having tried to find the shoes I wanted cheaper I over looked one important detail. Customer service! The transaction was effortless and the delivery super quick. The product itself was everything I had hoped for and more I will buy direct from now on for sure
Helpful Report
Posted 4 years ago
Great boot, very comfortable and excellent quality, worn in mud and snow so far, feet dry as a bone. Quick delivery, all in very pleased.
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Posted 4 years ago
Great choice of products, easy to order, free efficient delivery. Walking boots are a great fit!
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Posted 4 years ago
Flawless online ordering experience. I bought without ever trying the brand, let alone the Renegade GTX before. The great reviews I unearthed doing my research were all true. Very happy with my purchase.
Lowa 5 star review on 25th January 2021
Helpful Report
Posted 4 years ago
Love Lowa Renegate GTX shoes and boots - delighted that they are now available in the UK in wide fittings. They are comfortable right out of the box. Delivery very good too, given the problems we are now experiencing with ordering EU made goods.
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Posted 4 years ago
Beautifully made shoes, incredibly comfortable from the first wear and they look good! What more does one need? (Apart from COVID to go away so I can have a good walking holiday!)
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Posted 4 years ago
My third pair of Lowa boots says it all. Excellent online service. After talking by phone to check that I had the correct product - I ordered. Arrived within 24 hours. Now can alternate boots to let one pair be cleaned & dry out.
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Posted 4 years ago
Hard to buy perfect fit walking shoes during COVID. Lowa made it easy, simple and fast: ordered four sizes of the Renegade shoe and kept the one that fit. And they are exceptional.
Helpful Report
Posted 4 years ago
I was very impressed with the service from Lowa - easy to order online and quick delivery. Unfortunately I had to return the shoes as they were too big, but the refund was processed very quickly. Just wish you had a smaller size in stock as I really liked the shoes.
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Posted 4 years ago
Boots are well made, comfortable and completely waterproof but the soles have poor grip in wet or mud and are lethal if its at all icy. I can't wear them if there is any hint of wintry conditions.
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Posted 4 years ago
Excellent boots, very comfortable, very good quality, very good service
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Posted 4 years ago
This is my fourth pair of Lowa shoes/boots and they have all been sturdy, waterproof and comfortable. I am giving this pair four stars rather than five because the insole is thinner than the one in my previous, identical pair. This makes for a slightly larger shoe, with less padding and protection for the soles of my feet. Other than that I am happy with the shoes.
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Posted 4 years ago
Good service, product as expected
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Posted 4 years ago
Great service Ann a very good boot
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Posted 4 years ago
This is my third pair of Lowe low cut walking shoes on the trot. They are comfortable straight out of the box and I walked 5 miles the next day in comfort. They really suit my narrow heal and wide forefoot and I wear the sole out walking 200+ miles per month with out the upper shoe suffering at all. I will be back in another 500 miles for more as these are a great shoe that my wife also loves
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Posted 4 years ago
Great shoes. Really good walking shoes. Very prompt delivery
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Posted 4 years ago
Large blisters first time worn very dissapointed
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Posted 4 years ago
The best footwear produced.
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Posted 4 years ago
I was very pleased with the prompt delivery of my walking shoes. I ordered one day and they were delivered before miday on the following day. Brilliant customer service. Thank you - and I love my purchase as very comfortable and this is my 3rd pair.
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Posted 4 years ago
Lowa is rated 4.7 based on 3,201 reviews