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Lowa Reviews

4.7 Rating 3,128 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,128 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Have not tried my new Renegade G T X yet but as tis will be my 10th pair I have no doubt they will fit and be comfortable straight out of the box. My last pair did not last as long as previous pairs but given the horrendous abuse they suffered this year during the Covid crisis that is hardly surprising .I wear them at least twice a day in all weathers and in some pretty grim conditions , I LOVE MY BOOTS although the way I treat them sometimes you would doubt it.
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Posted 4 years ago
Great boots.very good price too. Superb speed of delivery 40 odd hours+free too!
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Posted 4 years ago
Ordered online direct from Lowa and they arrived the next working day. Love these boots, so comfortable straight out of the box and have only got more so with use. The Camino GTX is not a cheap boot but well worth the money, the quality of the materials is evident as soon as you get them in your hand. Supple leather and great attention to detail with the lacing system so no matter how thick your socks are the boots remain comfortable. I've walked a 100 or so miles so far in all terrains and my feet have remained supported and dry, the soles give good grip in slippery conditions and very sure-footed on muddy terrain. I've worn Lowa boots for many years, these do not disappoint. Lowa sizing is consistent across the whole range, I can always order a UK 10.5 knowing it will fit me properly and being available in the half size ensures you get a fit that is right for you
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Posted 4 years ago
Corresponded with company for some guidance and I must say they came up trumps, excellent customer service, thanks to Tim.
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Posted 4 years ago
Excellent swift experience. Unfortunately shoes are too small. I intend reordering them in larger size!9
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Posted 4 years ago
Boots are a gift so are still boxed. Super quick service though and delivered really quickly
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Posted 4 years ago
We cannot praise you enough for your service. My wife found her last pair of your walking boots extraordinarily comfortable and was distraught when one of the pair was no longer waterproof after many years of use. She was thrilled to find an almost identical pair on your website and placed an order the same afternoon. To our amazement they arrived the following day and, to her great relief and delight, they are just as comfortable. Thank you very much for your prompt service. We shall certainly relate our experience to our friends.
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Posted 4 years ago
The good - hiking boots arrived quickly, in good condition and were exactly as described. The fit is great and the quality can't be faulted. The bad - The first boots I ordered ended up being the wrong size. Most likely caused by my requested size not being available and the online system defaulting to a different size that was not picked up during check out as the font size being too small to raise my concerns. Customer service was excellent and the issue was rectified quickly, politely and without any quibbling. Overall - a happy experience.
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Posted 4 years ago
from the start the boots fitted well , have worn them every day since April we are now the end of Dec 2020 . a little concerned about a place on the outer front of the left boot the leather is showing cracks a seam seems to be opening up but keep putting lots of your excellent black boot cream all over the boots
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Posted 4 years ago
I already have Lowa walking boots and that is why I chose the walking shoes. Delighted to have been able to get these at a much reduced price. Done a few good walks since getting these boots a week ago and they are so comfortable. They look great too!
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Posted 4 years ago
Very helpful staff. Ordered online after an informative conversation regards fit. Arrived very quickly. Lovely well made walking boots. Thank you
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Posted 4 years ago
Purchased to use for dog walking and 10-15 mile hikes on all terrains. Purchased specifically as they are a narrow fit. Perfect for narrow foot. They were comfortable from the start, a little stiff from newness but, after just 4 days consecutive wear they are really comfy. There is still a little movement in the heel but I need to adjust the way I tie laces, a minor adjustment. Tested in mud, rain and wet grasses and, so far, they have been excellent. They are really light, lighter than my previous boots which i had thought were very lightweight. These boots dont hang onto the mud so now my trousers dont come home caked upto the knees and that means they are also easy to hose off. My previous boots had deep cleats which held the mud. So far, I am extremely happy with boots, time will tell if they are worth the high end price.
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Posted 4 years ago
Had the renegade gtx low's for a week, so far... best shoes ive ever owned, worth every penny, there nothing more practical for anything life has to throw at you, than these shoes. They are stylish to. Love the way they look and feel, and I'm 22 not an old fogy with no fashion sense :) I will be living in these through the winter/spring months. Highly recommend, you cant get better quality, its clear to see, I'm sure these will last a long time :)
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Posted 4 years ago
Great boots
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Posted 4 years ago
Brilliant arrived within 36 hours of ordering
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Posted 4 years ago
I measured my feet as described on the website but the boot was still too short. I am now trying another half size up on the Lowa narrow fit ladies in the hope it will fit.
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Posted 4 years ago
Bought the standard renegade shoes , good quality, comfy straight out of the box, fast delivery, sizing is pretty accurate. Recommend.
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Posted 4 years ago
Great product, made in Europe instead of the Far East and can be purchased direct instead of Amazon. A great selection of various boots all of good quality. You get what you pay for. The pre-printed return label And the return process very good and easy to use.
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Posted 4 years ago
Very pleased with my Lowa shoes. The quality is so apparent, good, strong beautifully made. Looking forward to my walks and many miles of comfort as well.
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Posted 4 years ago
Just simply the best!!
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Posted 4 years ago
Lowa is rated 4.7 based on 3,128 reviews