Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,209 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“I ordered exactly the same shoe as I had ordered previousy - several years ago now - but received a shoe which felt tighter around the toe box than previiously, although it looked identical. I have therefore returned it. Delivery was remarkably swift and the returns procedure faultless.I will now re-order a different model for a wider foot... and hope it will be a success. All Lowa shoes are wonderful quality and very comfortable. This is the fourth pair I am ordering.”

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Posted 5 years ago

“excellent shoes have bought these slovenian made shoes on multiple previous occasions the best out there. High quality soles and uppers, better still they come in half sizes.”

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Posted 5 years ago

“Fabulous service. The boots arrived very quickly and conveniently. Thank you.”

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Posted 5 years ago

“Laces are great colour and cost and delivery time perfect”

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Posted 5 years ago

“Have had Lowa hiking boots before and I love them. This San Luis GTS are just as good. I am loving them”

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Posted 5 years ago

“The boots arrived as advised. The quality and comfort are excellent. These are the second pair I have purchased. The first pair lasted at least 15 years so I would say very good value for money.”

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Posted 6 years ago

“My first pair of Lowa boots, the sole disintergrated, told that they where very old and that's what happens, Lowa offered me 20% off a new pair? Tried a different make, but not as comfortable, so have bought another pair, and hope I don't live too long! They are a very good walking boot, but not as eco friendly as their adverts would have you believe.”

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Posted 6 years ago

“The wrong items dispatched in a box which had the correct label on them. Looks like the items had been sent to a few people before”

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Posted 6 years ago

Hi Neil, We are sorry to hear there has been an problem with your order. I have checked the stock transactions and this was the 1st order placed for these shoes, they have arrived from the suppler with the size uk8 in the uk9 box. We have issued a refund for the returned shoes. Kind Regards LOWA UK

Posted 6 years ago

“Good laces / please stock grey though!”

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Posted 6 years ago

“My first pair of quality walking boots fell into a heap of rubbery dust, they were quite old. Which was Lowa response, they generously offered me 20% on a new pair! I tried another make first, but missed the over all comfort fit of the lowa boot. So,just have to live four or five years not to be faced with the same problem? Just try and wear they out before they disintegrate.”

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Posted 6 years ago

“The new Ladies, Renegade wide fitting walking shoes are excellent. All lowa shoes are very comfortable (I was advised to try them by two friends) but these gave me a little extra width where required. Thank you Iowa I’m a convert.”

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Posted 6 years ago

“Boots are a perfect fit. Half sizes make such a difference. This is my second pair because the first pair had the perfect balance of support and light weight.”

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Posted 6 years ago

“Generally very good products that suit me”

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Posted 6 years ago

“I’ve always wanted a pair of Lowa shoes / boots finally got myself a pair of shoes and climbed Snowden in Welsh rain. They worked perfectly and no pain breaking them in. Quality can’t wait for a pair of boots. Thanks guys”

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Posted 6 years ago

“Already have a pair of Lowa walking shoes which I love. The new pair ordered are very comfortable and fit beautifully but unfortunately the inner sole isn't padded enough for me so will be returning them.”

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Posted 6 years ago

“I ordered a pair of Renegade gtx walking shoes for my wife, she had tried a pair on in a Cotswold outdoors shop and found them really comfortable. We decided to order from the Lowa website at a later date. Unfortunately when they arrived they were too tight across the toe area so we had to return them. We then returned to Cotswold outdoors and bought the original pair where we were informed that they came in narrow and wide fitting, I didn’t see this information on the Lowa website. I can’t fault the service as they were delivered within two days of ordering, but I was surprised that the same shoes were £160 from Lowa and £150 from Cotswold outdoors.”

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Posted 6 years ago

“Second pair- need I say more! Love them”

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Posted 6 years ago

“Arguably the best footwear that I have ever bought. Amazing boots. Comfortable, warm, fully waterproof, brilliant grip on the sole and great ankle support. Usually walk for 5-8 miles in them everyday through the forest. Confident in saying that I will only be buy walking footwear from Lowa, from now on. ⭐️⭐️⭐️⭐️⭐️”

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Posted 6 years ago

“I love my Renegade GTX Mid boots. They are light, totally waterproof, fit well and are comfortable from day 1. I would definitely recommend them.”

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Posted 6 years ago

“I have a pair of Taurus Lo which are advertised as being suitable for every day wear walking so I have used them as such and they are very comfortable as well as doing light walking where the waterproofing is excellent . My complaint is that the heel has worn very quickly and I find that it is not possible to resole them . I have had a pair of light weight Lowa before and the heels lasted very much longer the rubber seems to be much harder , Lowa really should make it clear that if used a shoes they will only last as long as other shoes and are not resolable .”

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Posted 6 years ago

Lowa is rated 4.7 based on 3,209 reviews