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Lowa Reviews

4.7 Rating 3,120 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,120 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Service great with delivery in a few days of ordering. I've done just 3 walks so far, 3 miles around my local park, 8 miles in warm dry weather on the edge of the Peak District and today 11 miles in pouring rain around Malham Cove. Feet warm, dry and comfortable. So far I LOVE these boots. I hope they continue to perform.
Helpful Report
Posted 3 years ago
A quick order turn around, boot's arrived in good time.
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Posted 3 years ago
Very easy site to use and quick service
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Posted 3 years ago
I ordered and received the shoes within less than 24 hours. I was really impressed. The shoes are very comfortable and if they last as long as my previous pair I shall be delighted.
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Posted 3 years ago
I thought the service was excellent. Unfortunately the boots did not fit me. I took them to a drop off point. I am awaiting notice of a refund.
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Posted 3 years ago
Only 4 stars as my order was for two and only received one and charged for two , after a phone call it would seam a stock error in the system allowed me to purchase two . So I was sent another model to replace, I was happy in the end. I must say I am hearing not so good things about Lowa from others as well regarding quality of product something that I’v not come across in the past
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Posted 3 years ago
The first pair of Lowa footwear I have owned and my initial feelings are that the boots are well made, comfortable to wear and their description by Lowa is accurate.
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Posted 3 years ago
Best walking shoe on the market.
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Posted 3 years ago
Haven’t had time to assess my boots yet but delivery was excellent
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Posted 3 years ago
Ordering was very easy and the boots arrived quickly. Fast and efficient service. Great boots!
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Posted 3 years ago
The Hunter GTX Evo Extreme are the best fitting and comfortable boots I’ve ever owned highly recommend
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Posted 3 years ago
Helpful and knowledgeable team
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Posted 3 years ago
I bought a pair of your boots a while ago and they are FAB. Super comfortable and waterproof. I recently ordered the waterproofing spray and cream to help maintain them and the delivery was speedy and I was kept informed. Well done and thanks. Gill
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Posted 3 years ago
Fab boots. Great ankle support. Worn for 2 days so far for up to 8 hrs a day. Never worn such a comfortable pair of walking boots. Fast delivery. Top marks all round
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Posted 3 years ago
Very pleased with my new walking shoes. Comfortable, beautiful design. It's my third pair.
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Posted 3 years ago
Good service A1
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Posted 3 years ago
Really quick delivery and arrived in perfect condition. My boots are sooooo comfy from day one and proved they were waterproof when a torrential rain storm hit!
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Posted 3 years ago
Great advice on best styles and sizing as I have narrow feet and find getting any shoes to fit is always difficult. Very happy with the recommendation from the customer support.
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Posted 3 years ago
Great quality boots worth every penny. Have been my loyal friends on many adventures and never left me down!
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Posted 3 years ago
I have had 2 pairs of Lowa hiking boots before buying this pair and although the price is at the high end of the market their value for money is second to none. From the moment I put these boots on they feel like they were made specifically for my feet alone, there is no breaking in period and definitely no tired or sore feet at the end of a long day hiking, there is even no hurry to take them off at the end of the day. These boots, I am in no doubt will, like my other 2 pairs, with a little care and attention, last me long enough to easily justify the cost. You could by a cheap pair of boots but you would end up buying twice or even 3 times for the life of these boots.
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Posted 3 years ago
Lowa is rated 4.7 based on 3,120 reviews