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Lowa Reviews

4.7 Rating 3,036 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,036 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I was really looking forward to trying on the lowa GTX after reading so many fantastic reviews. They are very well built but narrow in fitting, I brought a size up but they are still narrow. I’ve worn them around the house trying to decide if they’ll break in enough for me to be comfortable. I think they will so I’ve kept them. I haven’t been on a walk yet so I can’t comment on how they perform. Unfortunately I wasn’t immediately blown away by their comfort but maybe my expectations were too high.
Helpful Report
Posted 2 years ago
Excellent customer service even before completing a purchase.
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Posted 2 years ago
They went above and beyond to get me the correct boots. By far the most comforatable boots for all day wearing. Third pair over the years. HIGHLY recommended. Thank you.
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Posted 2 years ago
The boots quality and delivery was fantastic but I needed to return them as I needed a larger size
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Posted 2 years ago
Quick delivery and exact laces that come with the original lows boots many thanks
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Posted 2 years ago
The boot is comfortable and relatively light. Have loved it for many years and is my GoTo boot for the mountains. As for recommending to friends, well it depends on the fit. But Lowa make it in three widths, so this helps.
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Posted 2 years ago
Great pair of boots and look and feel very capable of supporting my poor ankle. Brilliant service and delivery was impecalble quick. Thanks Steve
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Posted 2 years ago
Prompt delivery and fantastic product. Very well made and highly recommend
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Posted 2 years ago
Third pair of these boots. Standard as high as previous pairs. Good to be able to order something knowing they will fit.
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Posted 2 years ago
Extremely pleased. I ordered a pair of Lowa Renegade GTX boots which were delivered by DPD 2 days later. I subsequently ordered another pair in a different colour in the same size for fitting comparison. Again these arrived promptly 2 days after ordering. I decided to return the second pair, I did this via a DPD collection point at a local Homebase, easy! Two days later I received an email from Lowa to confirm receipt and that my refund had been issued. So simple and excellent!
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Posted 2 years ago
True to size sturdy and light, great sole.
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Posted 2 years ago
Really quick service and so far happy with the walking shoes. Initially thought they were a little narrow for my feet however more a case of better support. So far so good
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Posted 2 years ago
Camino GTX boots arrived promptly and are a perfect fit. Build quality is impressive; these look like they will last a lifetime. They also happened to be discounted! Overall very satisfied; will be putting some mes on them very soon.
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Posted 2 years ago
Comfortable, lightweight boots.
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Posted 2 years ago
Received my boots within 24 hours of placing the order. Ordered half a size larger than normal as, although I am a size 4/37, my right foot is slightly longer than my left and has been causing me some issues in trying to find the right boots. Ordered them in a wide too - liked the idea of having more room in the boot for thicker winter socks. They fit perfectly. Tried them out in Snowdonia two days after receiving them and they couldn't be more comfortable. They have very good grip, the heels don't rub, the insoles are very comfortable and my feet stayed dry all day, despite the damp conditions. I love that they come with proper care instructions too - very handy for those of us who haven't owned a good pair of hiking boots before! I can honestly say that I wouldn't think twice before purchasing more footwear from Lowa!
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Posted 2 years ago
As far as service goes Lowa can't be faulted (in my case), I had to return a pair of boots. The process was straightforward. I have just one negative; the maintenance regime for the particular boots is quite demanding and in the end would not suite me, had the details been available on their site when I ordered them I could have saved myself some time.
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Posted 2 years ago
Great looking and fitting at first wear with super quick delivery. Yet to test them in any hard conditions but so far so good.
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Posted 2 years ago
This purchase (Ranger III GTX) was my second pair of Lowa boots and an upgrade from my Renegades, also a quality boot. Shipping was rapid and so far the build quality and comfort has proven to be excellent. I can highly recommend Lowa, you won't get better!
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Posted 2 years ago
Fantastically comfortable straight out of the box. Walking faster without any sort of strain, due to the comfort and support.
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Posted 2 years ago
There is NO Better footwear on the MARKET. FACT! You won’t be disappointed!!!
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Posted 2 years ago
Lowa is rated 4.7 based on 3,036 reviews