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Lowa Reviews

4.7 Rating 3,035 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
First class service and delivery of my walking shoes. I have both Lowa shoes and boots. Perfect fit, smart and very functional for my work.
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Posted 1 year ago
The purchase to delivery time was super quick. The trainer type footwear fits really well, thanks to the availability of half sizes and a good sizing guide. They are comfortable and well made without being flashy. I’m a happy customer. Thank you.
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Posted 1 year ago
Lowa .The boots for me Simply more . Simply the ones for.me Excellent . Flawless customer service 100 years of knowhow through for the souls of your feet and those out for adventure. Thankyou so.much
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Posted 1 year ago
Good website. Easy to order. returns are quick and easy.
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Posted 1 year ago
I ordered wide fitting but these boots are not wide fitting. I have a number of pairs of running shoes and walking boots which are wide fit and these wide fit weee not. We’ll made boot though, just not the right size for my feet.
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Posted 1 year ago
Very pleased with the ordering process and easy website.
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Posted 1 year ago
Very well made boots, great lacing system, quick to wear in, comfortable for a slightly wider foot. So far they appear to be waterproof which is something I'm very much hoping for. One down side and only because a lot of my walking is across muddy fields with my dog. The deep lugs on the sole soon fill up with mud which I can't dislodge, making the boots heavy and slippery. It needs a powerful hosepipe to remove the mud when I get home. So maybe not best for muddy walks. Overall I'm still very pleased with them. The issue maybe common with hill climbing boots being used in fields.
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Posted 1 year ago
I am so happy I could purchase my boots in size 2.5! Hope you will soon have more colours so I can get another pair!
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Posted 1 year ago
Second pair and I am very pleased with the quality, durability and fit.Great for domestic and military use.
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Posted 1 year ago
The first pair of boots i ordered where a little small but there was no problems sending them back as they came with a free post/ returns sticker. to avoid buying the wrong boot again i email them for advice especially as i have some orthopaedic issues. i got a very detailed reply with lots of great information and advice. Now just looking forward to my boots ariving!
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Posted 1 year ago
Pleased with fit..width fine...but not quite so with having to pay £30 more for having to buy a mans walking shoe which is exactly the same as the womans to get the right width...
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Posted 1 year ago
My Renegade boots are so comfortable, I needed new insoles, they were with me the next day and they are perfect.
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Posted 1 year ago
My 4th pair of Lowa Renegade trainers - always comfortable and durable if pricey
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Posted 1 year ago
My Husband and I both bought a pair of Lowa walking shoes. They are sturdy, durable and comfortable and look good. I really like the fact the Lowa have wide fittings and half sizes. It’s made such a difference. The ordering process and delivery was super efficient. Would definitely use them again.
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Posted 1 year ago
I have had these boots only a couple of months and used lightly yet they are leaking through the seams despite my using most of a tin of Lowa spray and the Lowa cream treatment. They have started leaking while walking in wet grass (not during rainfall) which is highly disappointing for what I expected to be quality boots at this price
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Posted 1 year ago
Hi, Thanks for reaching out, but sorry to hear you're unhappy with your boots letting in water. Please do get in touch with our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this for you. Thanks, LOWA UK
Posted 1 year ago
Overall, very good. Can't fault them to date.
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Posted 1 year ago
Bought insole replacments for older boots, arrived very quickly
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Posted 1 year ago
Excellent fitting boots particularlyin wide size.. Superb service.
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Posted 1 year ago
Best boots I have ever owned. Needed some new laces, they arrived the next day, excellent quality
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Posted 1 year ago
Found the boots I needed, wide fit, which are difficult to find on high street. Arrived quickly and at a reasonable price. Would buy again.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,035 reviews