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Lowa Reviews

4.7 Rating 3,108 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,108 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Well ive had both normal fit and now the wide fit and both sizes seem the same as normal fit
Helpful Report
Posted 1 year ago
Quality and design that suits my needing for a versatile boot I can wear everyday. This new version of the Taurus has kept the comfort of the previous product while getting a mild facelift in several areas.
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Posted 1 year ago
The most comfortable boots i have every bought . I use them foe work as a gardener. A pair lasts about 18 months before the sole does start to come away. But i do wear them 5-6 days a week . Have tried others and am now on my 6th pair off Lowa's
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Posted 1 year ago
My second pair of these boots which are comfortable and durable
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Posted 1 year ago
Lowa are now my go to brand, highly recommended
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Posted 1 year ago
So far the shoes are very comfortable, the only problem I have is that the insole keeps moving back as I walk and rides up the heel of the shoe leaving an uncomfortable gap where my toes are, my husband and I have reset the insole each time I use the shoes but after walking for a small distance it happens each time. If there is a fix for this I would be really pleased to hear from you
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Posted 1 year ago
Great service and great boots...
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Posted 1 year ago
I LOVE Lowa Renegade Boots ❤. This is the third pair I have purchased in about 12 years, I have 4 dogs so they get a lot of wear and tear across fields and paths so lots of miles covered in all weathers. They have definitely stood up to the test. They are so comfortable from the first time I put them on, I know I can walk miles in them from day one. The Gortex lining is amazing as long as you look after them and keep re-proofing them. Quick and easy ordering using their website
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Posted 1 year ago
good product and prompt delievery
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Posted 1 year ago
The best customer service I’ve ever experienced. Contacted them twice regarding getting the correct size of boot and then to confirm refund. Each time call/email was answered quickly and with care and attention. The product itself is excellent too. Was v sad after 3 attempts that I appear to be in between sizes. Lowa’s are such a nice styled boot.
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Posted 1 year ago
These sandals are really comfortable-I wore them for a 12k walk first time(unintentional) but they were just great. Practical and comfortable. Would initially have preferred a lighter shade but this colour works fine with most things.
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Posted 1 year ago
I now have 2 pairs of Vegan Lowa hiking boots, they are amazing... I have had some painful foot issues for a few months and I'm awaiting surgery, but these boots together with some specified orthotics have really helped me through... even on a recent trip to the US that included some moderate hiking!
Helpful Report
Posted 1 year ago
Light weight comfortable walking shoes. Really good grip. Way easier to lace up than previous walking shoes and hiking boots that I've owned. Have carried out several weeks of daily 5km to 6km daily walks since purchase and they're ideal. Just about the right size at Size 12 which was the largest size Lowa had available on the web page. I'm a Size 11 for regular shoes. I could have done with size 12.5 or 13 on reflection.
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Posted 1 year ago
Boots are lightweight and robust, I would recommend and the service was excellent.
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Posted 1 year ago
Prompt service - quality product as always
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Posted 1 year ago
I now have the right size boot with a wide fitting. These were comfy from the off with great grip. This is my 2nd set of lowas and you get what you pay for. Excellent customer service. Would definitely recommend.
Helpful Report
Posted 1 year ago
Because a heavy booklet is attached to shoe, it was difficult to wear around the house to check if they will be totally comfortable. The tag ripped off so I couldn’t return them and the shoes caused achilles problems so I am now out of pocket with useless shoes I can’t return to store.
Helpful Report
Posted 1 year ago
Hi Christopher, Thanks for getting in touch, but sorry to hear you're unhappy with your boots not fitting right. I can see the order you placed was for our Waterstop Pro spray, but can't see an order for any footwear? If you bought the boots from lowa.co.uk, then please do get in touch with us on enquiries@lowa.co.uk, and we can take a look at this for you. Otherwise, it will need to be a case of speaking to the retailer you bought them from. Thanks, LOWA UK
Posted 1 year ago
A great service from LOWA
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Posted 1 year ago
Womens Renegade GTX (narrow) This is a comfortable, practical and good looking boot. I take size 9.5 so a boot which accommodates the length and is narrow enough without looking huge is very welcome.
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Posted 1 year ago
Wonderfully comfortable and high quality boots, in a great range of women’s sizes (no more having to buy men’s) and excellent customer service when I needed a new insole. I will definitely buy from Lowa in future.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,108 reviews