Login
Start Free Trial Are you a business?? Click Here

Lowa Reviews

4.7 Rating 3,209 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,209 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
My first pair leaked dramatically on one side. The retailer replaced them without hesitation. My second pair started to lose the rubber around the toe area, it was not bonded to the leather properly and again the retailer replaced. My THIRD pair LEAK ! I’m at a loss what to do now. These boots are a premium price and yet three out of three pairs are RUBBISH. There’s no other way to describe this product.
Helpful Report
Posted 6 years ago
Excellent communications before delivery. The boots were well packaged and protected. My husband is delighted with the boots, being extremely comfortable, and durable. I highly recommend the boots and purchasing from LOWA.
Helpful Report
Posted 6 years ago
I bought walking boots by Lowa and liked them so much that I have now also bought the shoes in the same style. Very comfortable for walking, but smart enough to not look out of place when worn with jeans. Very pleased with both purchases.
Helpful Report
Posted 6 years ago
Hi thanks for sending on my lowa laces which i received very promptly. Unfortunately I must have ordered the wrong size as they are way too big, as i bought two pairs and havent used one pair could i return same for the shorter length as they are fantastic quality but look a bit ridiculous as too long. would really appreciate if you would do a swap for me, thanks for your help, Caroline
Helpful Report
Posted 6 years ago
I like the Renegade Lo especially in a wider fit. Ordering was simple and the delivery quick
Helpful Report
Posted 6 years ago
Renegade GTX LO (wide) is a great product - I have found nothing to match it in the UK. Delivery and after sales service is second to none.
Helpful Report
Posted 6 years ago
I've had the same pair of Iowa boots for 12 years and my feet have never been cold or wet or smelly. Very sadly the sole is split and perishing... But I mean..12 years and they are still great. Been trying to save them with glue... But I think it's not working.. hoping Iowa will help... please.
Helpful Report
Posted 6 years ago
I have worn ‘RENEGADE GTX® LO’ for over 15 years and to me they are the best training shoe on the market.
Helpful Report
Posted 6 years ago
Love Lowa, Great boots and laces. Thanks.
Helpful Report
Posted 6 years ago
Good care product for my hiking boots. However it’s pretty toxic so ideally it’s best used outside in an open space. Both times I’ve applied it I’ve felt quite ill afterwards and I do my best to hold my breath! There’s not much safety recommendations on the can.
Helpful Report
Posted 6 years ago
Amazing quality boots! I will never buy a different brand now that I have found Lowa. Even better that they are made in Slovakia as that is where my wife is from!
Helpful Report
Posted 6 years ago
Great service, great boots. What more could I want?
Helpful Report
Posted 6 years ago
Very happy with my Lowa products as always. 10/10
Helpful Report
Posted 6 years ago
Very highly quality products
Helpful Report
Posted 6 years ago
Hi there I ordered 2pairs of laces for my Valbona boots unfortunately the laces you sent me are two short my boots are a size 11 the lace you sent are 110cm (43 INCHES)the Laces on the boots are 2mts long? I'm extremely dissapointed that the laces do not fit my boots my wife disposed the return slips etc as I said dissapointed that these laces are too small regards Alan
Helpful Report
Posted 6 years ago
Wonderful quality... worth the extra cost. True that there is extra space for toes.
Helpful Report
Posted 6 years ago
Very comfortable. Excellent quality. Great for walking, very supportive. Very happy with the product and service.
Helpful Report
Posted 6 years ago
I'm on my third pair of Renegade GTX Lo walking shoes. I walk about 2000 miles a year, and they are great off road walking shoes. My latest pair has superior design at the heel internally and is much tougher, well done!
Helpful Report
Posted 6 years ago
Fast service. Excellent communication via their Facebook page. Boots are as described and fit well. Very lightweight and comfy.
Helpful Report
Posted 6 years ago
4th pair I've bought, most comfy walking boots ever 😊
Helpful Report
Posted 6 years ago
Lowa is rated 4.7 based on 3,209 reviews