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Lowa Reviews

4.7 Rating 3,202 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,202 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Brilliant boots, avaialable in half sizes, delivered promptly.
Helpful Report
Posted 4 years ago
Quality as expected - 5 of 5.
Helpful Report
Posted 4 years ago
These boots are the best thing in the world I have a proper pair of boots i can run in and grip on hills that don't need wearing in at all they have the flex of trainers but the grip of walking boots never thought this was possible
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Posted 4 years ago
Excellent service from Lowa and an excellent product. My new pair of ranger lll boots couldn't fit any better they are a joy to wear. I've already used them for over 80 miles with no complaints. My new go-to boot.
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Posted 4 years ago
Lovely boots lightweight but still very supportive.
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Posted 4 years ago
Boots seem to be good quality. They are a little tight on my right foot which might result in having to return them - but I haven't done so yet.
Helpful Report
Posted 4 years ago
Firstly let me say about the excellent service I have received from Lowa. It was somewhat unexpected and I am very pleasantly surprised. Having contacted the Company concerning my walking boots which I purchased some years ago and advised them that having worn them recently, the soles had disintegrated. I was pleased that Lowa replied immediately and offered to give me 40% discount if I purchased another pair of boots which I immediately did. Within three or four days, the boots duly arrived. I had the opportunity of wearing them on a walk today. They are extremely comfortable and they make me want to walk even more. Well done Lowa and thank you.
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Posted 4 years ago
I was worried that the boots would be to high around the ankle but the boots were very comfortable.Delivery was very quick and packaged very well. The boots are very attractive and are very comfortable I had a large blister on my heel after wearing wellies and was dreading wearing the boots but to my amazement my feet were very comfortable. I have worn them every day walking the dogs and washing the boots is very easy the water just runs of so very waterproof. I would definitely recommend these boots they are not cheap but you get what you pay for
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Posted 4 years ago
Speedy delivery, good value, my third pair of walking shoes.
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Posted 4 years ago
Very simple, Lowe were able to provide replacement laces for their own walking boots unlike some of their rivals.........the boots are also very comfortable.
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Posted 4 years ago
An amazing company and so easy to deal with. They are responsive to questions and really helpful with advice on shoe maintenance. Very personable and a pleasure to buy from. Products are really good too!
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Posted 4 years ago
I was recommended LOWA Renegade GTX Lo when I started doing serious distance walking and have had no problems. I have just purchased a new pair as my old pair might not make it through the winter even with a new insole I recently bought and I could not bare to be without a pair.
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Posted 4 years ago
Arrived quickly but not true to size,so small and narrow for a wide fit lovley boots but had to return which was easy.Have not received refund but has fallen on a weekend.
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Posted 4 years ago
The best boots on the market. Thank you
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Posted 4 years ago
Been buying lowa for 15 years now. Best boots I’ve every brought. Very comfortable and feet never get cold or wet.
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Posted 4 years ago
Just got my third pair of Lowa Renegade. Not sure there's anything to add!
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Posted 4 years ago
I have been a fan of Lowa boots for years. The quality and comfort is second to none. I ordered from their website and was wearing the boots only a couple of days later. Well packaged and boots are exactly as I hoped for.
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Posted 4 years ago
Had an issue with a pair of walking shoes which I could not take back to the store from which they were purchased. Contacted Lowa direct and received a replacement pair without any hassle at all. That is customer service - well done Tim and thank you
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Posted 4 years ago
Overall excellent service- although I didn't get the promised email to inform me re zhipping and delivery when i queried this i got a very prompt and detailed response. The shoes themselves are the best i have had ... ever. Comfortable and great to wear. I'm not a hiker but walk my Labrador for two hours each day in all weathers so comfort is vital and these hit all the right targets.
Helpful Report
Posted 4 years ago
Ordered Strato Evo LL Lo, they arrived the next day so delivery was prompt. Unfortunately the size 11, normal shoe size and only half a size smaller than my Lowa Patrol boots which I use with thick socks, did not fit. Returned with prepaid label and ordered size 12. Again these arrived the next day and did fit. Received notification of return and was refunded 2 days later for initial undersized pair. Delighted with Strato Evo LL Lo as no plastic bag Goretex lining, just leather, which doesn't breathe when shoes are wet and take ages to dry interiors out,
Helpful Report
Posted 4 years ago
Lowa is rated 4.7 based on 3,202 reviews