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Lowa Reviews

4.7 Rating 3,204 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,204 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Really like Renegade GTX boots so decided to try the shoes as well. Not disappointed excellent product
Helpful Report
Posted 4 years ago
I've always bought boots from retailers before but when I checked on line the Lowa company site was offering boots at the best price and with free delivery! What's not to like about that? Great service and speedy delivery. I would heartily recommend them. Well done Lowa!
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Posted 4 years ago
Easy to order through the website. I chose the wrong size on my first attempt. Return was very easy and pre paid by Lowa. Refunded within 24 hours. New pair orderd and sent out asap. They fit perfectly and very happy with how well built they are. Will not be my last pair of Lowas.
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Posted 4 years ago
Lowa had a high level of satisfaction to aim for .Once again they have achieved this firstly the boots were ordered and arrived within 5 days during lockdown ! Secondly a cracking pair of walking shoes that needed minimal 'walking in' Congratulations Lowa ( old spitfire hanger) you've done it again
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Posted 4 years ago
I have work boots which are Lowa and they have lasted me for ages so that’s why I purchased some walking boots from Lowa this time. Pleased with delivery and no issues. So far a happy customer
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Posted 4 years ago
Fantastic boots and shoes put them on and they fit like a glove 😁
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Posted 4 years ago
太牛逼了,贼喜欢,就是天热了穿不上了
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Posted 4 years ago
Very fast service and a lovely product.
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Posted 4 years ago
Good quality comfortable boot. I have wide feet so purchased the wide fit option and I must say they are the best fitting boot I have ever purchased.
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Posted 4 years ago
Perfect service always :)
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Posted 4 years ago
Well, where do I start? My adventures with Lowa started before I had even heard of them. A cancer diagnosis followed by major surgery and chemotherapy In 2017 changed my life. During Chemo, I started walking to pass the time, I was walking further and further every day so I decided I’d like to walk a marathon distance for Macmillan to thank them for the way they nursed me. I had read that I need to train in the shoes that I planned to do the walk in, so a visit to Cotswold Outdoor where my feet were measured and Lowa Sirkos GTX were recommended. I tried them on, liked them and bought them. 6 months later in June 2018 I completed my walk, raising £2k for the charity. Throughout my training, which was gruelling and the walk, not one blister. Since that time walking dropped off a bit but I lived in those shoes, I loved them. 2 years later and coronavirus hit, I was stranded in Portugal, I didn’t want to come home and I didn’t need to, so I started walking again, doing daily long distances (Average 12 miles) on variable surfaces, then tragedy, my wonderful shoes succumbed to wear and tear and the sole started peeling away from the upper at the front of the shoe. They were still useable but I had to move quickly, I ordered a new pair, same style, and had them delivered to a company that runs a truck to Portugal every week. I picked them up from that company’s Portuguese depot yesterday 15/04/2020. They fitted perfectly, and this morning I walked 12 miles completely effortlessly. Thank you Lowa for a superb shoe and fantastic service. I will be back. You should be very proud of your products. And the old shoes? They are still useable for the moment and will become my gardening shoes, they are still watertight, so why not?
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Posted 4 years ago
Great Boots, Great Service
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Posted 4 years ago
Incredible delivery!!! I ordered at 2pm one day and my wonderful LOCARNO GTX arrived by 11am the next! The boots are very comfortable and look astounding.
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Posted 4 years ago
The laces were as ordered and came within the time described. the only downside was that the postage was more than the laces
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Posted 4 years ago
Lowa Renegade ll shoes are like a game of two halves. The first half, the uppers are stylish, robust, provide excellent support and wear well. The second half, footbed and soles are a different matter. The footbed is hard and after walking 4-5 miles my feet are numb. The Vibram soles are very poor and do not wear well at all. The heels in particular were worn through very quickly. Not a great advert for a top manufacturer. I've had several other brands of shoe including Salomon, Merrell and Meindl, all of which are more comfortable over longer distances and their durability is much better.
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Posted 4 years ago
My second pair of Lowa walking shoes & I couldn’t be more pleased with the ordering and delivery.
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Posted 4 years ago
As always, prompt service from Lowa and a first class pair of boots. I think this is my twelfth pair of Renegades and I wouldn't use any other. Thank you.
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Posted 4 years ago
Quick delivery - very pleased. Have only had the boots for a week and due to the current world situation have not had the chance to test them on a long hike yet. Have worn them around the farm, however, to break them in - they were comfy out of the box and the only thing is to learn how tight to have the lower section of laces so the boot grips my feet but doesn't dig into the top of the foot. I like the locking system for the laces and they seem to be a good boot very pleased.
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Posted 4 years ago
Easy to order, easy to pay and impressive next day delivery. Quality of boots fantastic too.
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Posted 4 years ago
As described, fit boots perfectly.
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Posted 4 years ago
Lowa is rated 4.7 based on 3,204 reviews