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Lowa Reviews

4.7 Rating 3,107 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Always been pleased with all my Lowa purchases , have been for over 2 decades , I only wear my Lowa boots unless going to a wedding or funeral , drives my wife crazy but my feet love me and my Lowas .
Helpful Report
Posted 1 year ago
I buy Lowa because; great boots and outdoor shoes, and they provide the right arch support for my feet. Have tried other well known brands, but in my opinion they don’t compare to the comfort and quality of Lowa.
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Posted 1 year ago
I have a bunion on my one foot so finding wider fit boots is difficult. I didn’t keep these boots as the fit was slightly snug. I needed a pair quickly so went for Meindl which I have had before. However, I will give Lowa a try next time as they are well priced and very well made.
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Posted 1 year ago
Excellent boots, speedy delivery.
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Posted 1 year ago
I recently had an experience with LOWA that really stood out. When I ordered a pair of boots, I realized I had chosen the wrong size. I contacted their customer service, and they were incredibly helpful and prompt in amending my order. The correct boots arrived quickly, and the whole process was smooth and hassle-free.
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Posted 1 year ago
Ordered 3 sizes and returned the 2 pairs that did not fit for free. Refunded within 3 days. Excellent customer experience. I did need a size up then usual but this is normal with goretex-lined boots.
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Posted 1 year ago
They make extremely comfortable boots and shoes for hiking and general walking and they look good. (Don't change anything thank you :) )
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Posted 1 year ago
Returned them as they were too big and am eagerly awaiting a pair of size 8 to replace them
Helpful Report
Posted 1 year ago
Luckily, easy to return items. Refund processed speedily.
Helpful Report
Posted 1 year ago
I've been wearing Lowa shoes and boots for several years now, I find their products to be comfortable, hard wearing and well-made. Their customer service is also exceptional. I recently had an issue with a pair of boots, which they replaced immediately. They are a quality brand manufacturing high quality products and I highly recommend them.
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Posted 1 year ago
Excellent Quality
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Posted 1 year ago
Excellent product. Excellent online ecperience when ordering. Delivery was prompt. Thank You
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Posted 1 year ago
Have now used these for 6 days' walking. Was worried about breaking in a new pair of boots but it was absolutely no problem. Comfortable and good support. The walking was in extremely wet conditions and my feet remained completely dry throughout. Early days but very impressed so far.
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Posted 1 year ago
Very comfortable but the soles are sooooo slippery it is unbelievable that a walking shoe would be like that
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Posted 1 year ago
Quick and reasonable
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Posted 1 year ago
This is my second pair of lowa boots, as I was so impressed with the first pair I wouldn't go anywhere else. The service was extremely good, free postage and delivered within 24 hours! Excellent.
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Posted 1 year ago
Easy to order on line with prompt delivery.
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Posted 1 year ago
The latest purchase was my 8th (various shoes/boots) - never let me down on quality, reliability or fit.
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Posted 1 year ago
Great service from Lowa. I required new laces for my walking boots. They were a good price on the site and I chose to purchase from there. I was delighted at the checkout it find free delivery. This was a pleasant surprise as often when buying replacement parts the p&p is as expensive as the product.
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Posted 1 year ago
I ended up buying 2 pairs of combat boots and some discounted summer sandals. All transactions were perfect. All above were very high quality and required no wearing in - they fit so well. Every detail is high quality - I’m tempted to buy another back up pair for summer use.
Helpful Report
Posted 1 year ago
Lowa is rated 4.7 based on 3,107 reviews