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Lowa Reviews

4.7 Rating 3,204 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,204 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
In these rather dire times, I was amazed to find that Lowa are still operating - thank you James! . My boots developed a stitching problem which was covered by warranty. To my amazement i) Lowa were still working in these difficult times and ii) I had new boots within a matter of days. My previous pair of Lowa boots lasted over 10 years! The company deserves huge praise for its products, its service and its staff!!!
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Posted 4 years ago
I wrote a review for you a few days ago.
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Posted 4 years ago
Easy to navigate website and quick delivery.
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Posted 4 years ago
Great service and the shoes are getting more comfortable each time I wear them. Its a shame that currently the coronavirus means I can't wear them for more than an hour or so.
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Posted 4 years ago
This is a review for the Lowa CAMINO GTX model. I have used these boots for a few years now and they're holding themselves fine. I used them to do the "Southern Upland Way" (March 2020) and many other hikes, including 7 days in Switzerland doing a "via alpina." They offer great grip on all terrains, excellent level of protection against rocks and water (they are very good at keeping water out). The outsole is (as listed in the specs) rigid so you better have some socks with good cushioning. I much prefer a rigid outsole that does not flex (for high mileage, like a 40km/day, this is truly beneficial). The downside of it is only when you walk in tarmac (your feet will suffer more than they would with softer outsoles, a price l'm willing to pay as my hikes are hardly ever through tarmac). The lacing system is a joy. Super easy to put the boots on/off, easy to find the right amount of tension, no hot spots, just excellent. Remember not to store them in a box and follow Lowa storing/care instructions. All in all, an excellent boot for (multi-day) hiking/trekking. The only 'negative' I can find is the weight. I wish Lowa could find a way to reduce their weight while offering exactly the same level of comfort, protection and durability. Maybe l'm asking too much. Lowa, don't lower the weight at the expense of offering us a lower end product. The boots are truly excellent as they are. Highly recommended for the listed activities (they'll be a total overkill for just walking or doing so in easy terrains). PS: Shame I can't upload a picture.
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Posted 4 years ago
The boots arrived promptly. Sadly they are very narrow. Send them back but can’t get to returns point due to Covid 19.
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Posted 4 years ago
Great insole and just what I needed to replace the old ones for my work boots!
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Posted 4 years ago
Well worth getting good lies laces
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Posted 4 years ago
I have already sent a review 😊
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Posted 4 years ago
Had a problem with boots purchased not the most suitable for the terrain walking in. I must stress that there was nothing wrong with the boots. They were comfortable and fully waterproof. The help I got from the company was excellent, technically I wasn’t aware of the range of boots and soles. Their solution to the problem was quick and outstanding. Make sure you talk to the sales staff when purchasing and enjoy what I consider to be a very exceptional high quality walking boot backed up by a company that cares
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Posted 4 years ago
The ordering process was simple (once I had overcome an initial glitch caused by inadvertently pressing a button twice!) and the boots were delivered within a couple of days. they are an excellent, comfortable fit and I look forward to many happy walks in them.
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Posted 4 years ago
They keep changing these shoes, seldom for the better. The latest version loses eye holes, adds cleats and puts logos on front, back and side - just in case you forget what you are wearing. It is one thing to strip cost out of a product, another thing to be a fidgety manufacturer.
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Posted 4 years ago
Arrived quickly. Colour lighter than on website (difficult to judge on a photo). Bought them this week so can't judge the wear and tear.
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Posted 4 years ago
Great boots, have always used lows, law enforcement professional and they always hold up, fast delivery and great product
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Posted 4 years ago
11 miles on our first outing and no sore bits or blisters. Remarkably comfortable!! Thoroughly recommend...so good to have a narrow fitting too.
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Posted 4 years ago
Purchased Renegade GTX LO Ws to replace my old existing pair. Shoes are perfect fit. Ordering was simple speedy dispatch and delivery fast.
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Posted 4 years ago
I’ve only had the boots (renegade wide fit) for a couple of days but so far the fit feels very good and they’ve kept my feet dry. Delivery by UPS was very disappointing so I would be reluctant to order directly from Lowa again. After waiting in all day for delivery I received an mail at 6.30 pm telling me delivery had been postponed until the following day for no apparent reason. Lowa - UPS are letting you down, I would strongly suggest you switch to a more reliable company.
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Posted 5 years ago
I love Lowa renegade walking boots this is my fourth pair. I find them very comfortable and absolutely waterproof, even when they are getting old and the leather is beginning to crack in places. They are very easy to keep clean and the soles have good grip. They work for the sort of walking I do in the peak district.
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Posted 5 years ago
Wife's boot cost £190 and failed. Replaced and again failed. My boots GTX Renegade leather £180, failed, replaced with cloth version, failed again Terrible
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Posted 5 years ago
Excellent boots at a great price
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Posted 5 years ago
Lowa is rated 4.7 based on 3,204 reviews