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Lowa Reviews

4.7 Rating 3,112 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Have bought Lowa approach shoes for years,they last me 1 year with constant dog walking new pair ok not as pleased with the current design as the last few years.
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Posted 2 years ago
I'm on my 4th pair of Renegade boots and shoes. My fit is wide. Mainly used for moor and wood trails walking the dogs in all weathers. Waterproof and supple. Tried others these suit me best
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Posted 2 years ago
Great service and boots comfortable from the start.
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Posted 2 years ago
Great service. Boots delivered very quickly.
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Posted 2 years ago
Have walked literally hundreds of miles in Lowa boots. Wanted shoes for active holiday just bought same shoe version of boots. Comfortable out of the box - super happy.
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Posted 2 years ago
Bought these after having some Adidas Terex Gore-Tex, first impressions after a few hikes…… WOW super comfy, and a pleasure to wear compared to the the Adidas. Long may it continue.
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Posted 2 years ago
Stylish, comfortable shoes with predictable sizing. This is my second pair of Lowa - the first lasted for years!
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Posted 2 years ago
Great product, good service.
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Posted 2 years ago
I was extremely (cannot emphasize this enough) grateful to James the customer service representative for helping me after I had a negative, frustrating experience with a company in Germany where I bought a pair Lowa boots from. He was sympathetic to my situation and I truly felt that my reactions to the other company were validated by him. He immediately helped me and out of good will, send me a new pair of boots! Thank you, thank you, James!!!
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Posted 2 years ago
Lowa Renegade Low GTX my third pair over the years these shows have been in existence and there’s good reason why, great quality, supreme comfort straight out the box with no break in period and durable.
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Posted 2 years ago
Great service by Lowa
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Posted 2 years ago
The best made shoes of this style. Have been buying Lowa for several decades and consider quality work and customer service, when needed unparalleled.
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Posted 2 years ago
Bought size 11.5 regular and then 11.5 wide. Tried to exchange them for size 11 wide but an exchange isn't possible so it was refund and then repurchase. During that time my Scarpa vortex xcr GTX turned up, fitted like a glove and haven't been off my feet since (ish). I was dying to want the Lowa but I just couldn't get them to fit. Very tough looking shoes but the scarpa just instantly ticked all the boxes. I was going to keep both scarpa and lowa but when the scarpa came I realised it was pointless.
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Posted 2 years ago
Great shoes for my feet, extremely comfortable, hard wearing, easy to clean and look good too. I bought my first pair three years ago and soon bought a second in a different colour as they helped, very quickly, to sort out my painful heels. I am now on my fourth pair as only now my first, which have been worn constantly, have finally succumbed. The biggest problem has always been actually getting them in size seven (UK), I would have liked the blue ones this time but the only pair I could find were in Germany and they would not ship to UK. Sourcing has always been a problem
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Posted 2 years ago
The Renegade is my ‘go to’ boot, I’m on my third pair. Why? Very comfortable, great support, superb build quality. I walk 50 miles per week on mixed terrain and these meet the demands required.
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Posted 2 years ago
The best boots I have worn wore out so had to replace them with the same...and that includes over 30 years of military service. The boots were ordered and dispatched immediately. Excellent service.
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Posted 2 years ago
This is my third pair of Renegades. They are excellent boots and in the latest model the wide fitting is very comfortable. Their weakness is that they wear out on the heels first and long before the main soles. An effective resolving service would be appreciated.
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Posted 2 years ago
This is a perfect fit for me and looks gorgeous. Lowa has been a classic and stable supplier for those who look for a good quality hiking boots. Got this with great Easter special deal with speedy delivery and return options but I'm not going to return mine!!
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Posted 2 years ago
They arrived on the Tuesday, I ordered them Monday! Unbelievable! They're everything they should be plus amazing service. Many thanks. Rob
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Posted 2 years ago
Helpful service that was easy to access and prompt in replying. A good solution to my issue. Products continue to be of great quality.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,112 reviews