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Lowa Reviews

4.7 Rating 3,107 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I'd love to give 5 stars. But there not as comfortable as my previous pair. There very narrow and pinch my toes. They were very expensive but they needed to have more witdh to them. Its a shame.
Helpful Report
Posted 1 year ago
Great looking and comfortable boot. Not waterproof though- first walk through wet grass allowed water through. To be fair, every goretex boot I’ve ever had has failed, sooner or later- usually sooner.
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Posted 1 year ago
Hi, Thanks for your review, but sorry to hear the boots are letting in water. Have you been in touch with our customer services team about this? If not, do reach out to them on orders@lowa.co.uk, and they will be more than happy to take a look at this for you. Thanks, LOWA UK
Posted 1 year ago
My first Lowa's after years with other brands, so a big step. I have wide feet and I'm really delighted with the comfortable fit. The lacing system is clever, allowing different tensions across the foot, and the craftsmanship is to a very high standard. The real test is comfort for long hikes - and they are.
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Posted 1 year ago
Supremely comfortable, great foot support. It does what Lowa says it does.
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Posted 1 year ago
Excellent service. Item was well packaged and delivery was exactly as stated. Walking shoes are strong and the most comfortable I have worn - my fourth pair.
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Posted 1 year ago
great website, lots of communication and delivery on time.
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Posted 1 year ago
Great boots so far, deal with mud and wet nicely. Don't have to re-lace them either.
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Posted 1 year ago
Bought another pair of Lowa boots even though my last pair started letting in water; because the wide fit is one of the few boots that are comfortable for me.
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Posted 1 year ago
Great boots ,strong, good fit 🙂 great quality
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Posted 1 year ago
Best boot ever owned, light, strong
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Posted 1 year ago
Ordered one day. Arrived the next. Perfect!
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Posted 1 year ago
Easy process, great boots
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Posted 1 year ago
Excellent boots which are comfortable to wear straight out of the box and give me great ankle support. Hard wearing soles and light overall. My boot of choice.
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Posted 1 year ago
This is my second pair of lowa boots, Had the first pair 15 year and they are still great boots, I've bought the second pair as a treat for myself it's my 50th birthday, lowa boots are the best so if you want good quality footwear look no further than Lowa 10/10
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Posted 1 year ago
Excellent service. Boots delivered next day and are superb.
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Posted 1 year ago
This is my 4th pair of Renegade GTX mid. There is no doubt on the quality.
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Posted 1 year ago
My last pair of laces lasted ages so I decided to go with another genuine Lowa pair when my others give up, highly recommended.
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Posted 1 year ago
This is my second pair. I went into store first time and got them fitted by a very knowledgeable salesman.
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Posted 1 year ago
Amazing customer service and advice, super fast delivery. We’ve now been in Ecuador for a week since purchasing the Renegades, can’t recommend them highly enough. Worth the extra few pounds for the service and quality. Thanks Lowa.
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Posted 1 year ago
I purchased a pair of Innox Evo GTX mens hiking shoes. Arrived with crease across toe material left hand side and faulty lining at toe region. Returned for refund. Second pair ordered at same time. This time again a crease across left hand toe side (different to previous) and gaping around lace holes on both shoes - the material did not lay flat. Returned for refund. Very disappointing quality control. Very disappointing in view of other reviews. I will not try again. The returns were easy. That was the good part.
Helpful Report
Posted 1 year ago
Lowa is rated 4.7 based on 3,107 reviews