Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,037 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“This is the third pair of Lowa boots I have bought, unfortunately my first pair got scorched on a camp fire, so I got a pair of Renegade Gore-Tex GTX which are so comfy, only thing is my feet get cold in them when it's icy outside- so they will be nice and cool in summer, so I bought a pair of Evo ice GTX boots which are thermally lined and toasty warm, so now I have boots for all seasons. Lowa boots aren't cheap, but I don't mind paying a premium price for genuine quality, they are made in Europe.”

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Posted 2 years ago

“Really pleased with my recent purchase of some laces for my Lowa boots. I’ve had my boots since 2013 and they’re showing no signs of disrepair yet. I initially didn’t bother looking on the Lowa site for laces as I assumed I’d be charged for postage etc - I was amazed to find that the laces we’re cheaper than elsewhere and postage was fast and free. 100% recommend. Thanks for the great service and product.”

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Posted 2 years ago

“Boots very nice and delivered very fast!”

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Posted 2 years ago

“Brilliant boots that last, excellent service - couldn't be happier. Thanks Lowa, many more adventures to come :)”

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Posted 2 years ago

“Highly recommend Lowa but not DPD. My purchase was made on 28/11 and dpd was the named courier, they held the parcel at one of their depots and returned it back to Lowa after stating delivery had been refused even though it never left the dpd depot from Wakefield to my huddersfield address, I contacted Lowa and they were very efficient in sorting dpds error and sent my order straight out with Royal Mail and it has arrived today 4/12, very happy with boots they are a lovely colour and recipient has tried them on and states they are very comfortable. Thank you Lowa”

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Posted 2 years ago

“Very good boots, tied them out on a 5 hill walk, they held up well. I had one issue that was quickly sorted by customer service, I would buy again.”

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Posted 2 years ago

“The boots look great, they are comfortable to wear. However, I have worn them for one trip over 5 days across some well worn tracks, in the English Lake District. The result after 5 days is the rubber at the front has split and chipped off and it has started to separate at several point around the front of the boot. I expect some wear and tear, but for this to happen after one week of walking is not good. I would not recommend this boot to anyone, save your money. I have bought boots half the price of these and they have lasted years. I thought I was buying the best and paid premium price for poor workmanship. Again avoid these boots, they could and should have been one of the best boots on the market. Very dissatisfied”

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Posted 2 years ago

“After my 26month old boots developed a flaw in the same identical place, I contacted Lowa Uk as the store where I bought them didn’t want to know. Tim, the point of contact was fantastic and after sending him the requested pictures…they very kindly and unexpectedly decided to replace my boots with a brand new pair…bearing in mind they were at least 2 month out of warranty….absolutely BRILLIANT!!! My original boots are probably the most comfortable honking boots I have owned to date and the after care and support from Lowa Uk (direct) has just been second to none. Thank you Tim, Lowa and the team for you help and support throughout!!! Did I mention they were BRILLIANT 😁”

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Posted 2 years ago

“New insolses required for my exceptionally hard-working GORE-TEX tactical boots. Really easy to find on LOWA's website, despatched and delivered really quickly.”

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Posted 2 years ago

“Excellent service! Boots were ordered 2p.m. And delivered next morning. This is the second pair of Zephyr GTX mid boots I have had. They are the most comfortable boots I have ever owned. I use them for walking and also for airsoft. Great value, really well made. Can’t fault them!”

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Posted 2 years ago

“Great looking boots, yet to try them on as they are a Christmas present to me . I had Lowa boots before amazing comfortable/durable/cool looking. like walking around in your slippers”

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Posted 2 years ago

“Ordered replacement winter footed. Product was reasonably priced with free deliver which was very quick. They are comfortable just not as warm a expected.”

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Posted 2 years ago

“Great hiking boots, pricey but worth it, rapid delivery. Can't fault them.”

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Posted 3 years ago

“Absolutely beautiful walking boots, amazing quality and so comfortable. A bit more expensive than other brands I was looking at but so worth it. Very fast and efficient delivery.”

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Posted 3 years ago

“I bought a pair of renegade walking boots for both my wife and I in Oct 2020 based on positive reviews. A year later one of the boots is leaking. I found that the bonding between the sole and the leather around the toe has come apart letting water in.”

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Posted 3 years ago

Hi Jim, Thanks for getting in touch, but sorry to hear you're unhappy with a pair of the Renegade's. Please do get in contact with us through the contact us page on the website, and we'll see if there's anything we can do to help and advise. Thanks, James

Posted 3 years ago

“Very quick dispatch and delivery.”

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Posted 3 years ago

“Good points: 1/2 sizes available. Look very well made Comfortable, walked 0ver 10 miles in them with no problems. Enough toe room Smooth seam at heel Removable foot liner Easy to clean Poor points: Heavy-ish”

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Posted 3 years ago

“brilliant boots and products used for over 10 years and will continue to buy when needed”

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Posted 3 years ago

“This my third pair boots. They suit me perfectly for Moor walking with my dogs. Long lasting flexible and comfortable. More rigid boots are not as comfortable”

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Posted 3 years ago

“Very happy indeed with these shoes….. Love the look, Comfy and look well built also…….”

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Posted 3 years ago

Lowa is rated 4.7 based on 3,037 reviews