Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,202 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Purchased a pair of Lowa Renegades recently and while they seemed comfortable enough initially the insole in the right boot seemed to slip to the back of the boot each time I used them. I telephoned Lowa who agrred to provide me with replacement insoles free of charge. The replacements seem to be settling in OK.”

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Posted 4 years ago

“Excellent service and help from James”

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Posted 4 years ago

“Lowa for me has and sells the best band for buck footwear. I have been using them for the past 5 years now since first stumbling on their lowa renegade gtx boots. Which are the best most comfortable boot I have ever had. And I have used a large range of different brands. And by far lowa stands out and makes other competitors look rather week in comparison.”

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Posted 4 years ago

“Great asking shoes, can’t wait to try them out in the wet winters weather this year!”

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Posted 4 years ago

“Ths order arrived quickly, the contents were appropriate and difficult to chose between because they were both suitable. BUT the resend label is not recognised by the post office scanner, and isnt accepted when entered manually, so I am struggling to return the ther pair of boots. Can you help please?”

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Posted 4 years ago

“This is my 2nd pair of Lowa walking shoes, very pleased with them. Although laces could be a bit longer. True to size & very comfortable”

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Posted 4 years ago

“Excellent service. Boots arrived very quickly. Fit of boots was true to size. I am delighted with them.”

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Posted 4 years ago

“New Baldo GTX boots arrived in time for a biblical weekend of rain. The Baldo boots held up nicely, not a wet sock insight, and plentiful grip. 50+ miles walked, and the Baldo's kept my feet feeling fresh at the end of the three days walking. Brilliant!”

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Posted 4 years ago

“I bought these boots for my husband as he was complaining of wet feet! Something I have never experienced in my LOWA boots which I have had for a good few years! He’s delighted.”

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Posted 4 years ago

“My second pair of Lowa walking shoes, they're great and the service was amazing.”

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Posted 4 years ago

“Bought 2 pairs of Lowa Renegade GTX low walking shoes for myself and partner a couple of years ago - initially thought I'd made a mistake as both of us found them a little too inflexible. However, after a few wears these turned out to be the most comfortable shoe we've ever worn such that I wear them as an everyday shoe as they look good as well as performing well. When I had a problem with my shoes, Tim at Lowa dealt with it very quickly, satisfactorily and professionally. Very impressed and will buy Lowa again when these wear out and recommend to friends. Moral of story is look after your customers and they will be loyal to you - well done, Lowa.”

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Posted 4 years ago

“Much too narrow -Lowa does not make wide fittings for women”

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Posted 4 years ago

“Quick delivery, top quality boots”

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Posted 4 years ago

“Been with lowa for years, worn lowas when I was serving and worn lowas on civistreet, best boots in all walks of life”

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Posted 4 years ago

“Re. Renegade GTX walking boots. Purchased to replace current summer boots which have served well but are becoming slack and worn. This is the first pair of Lowa boots I have tried. Packaging and delivery very good. I wanted something lightweight but sturdy and went for these after reading good reviews about them. They look well constructed and attractive but I did have concerns about the number of stitched panels on the uppers. Time will tell whether my concerns are valid or otherwise. I first tried them on wearing my usual thick socks but found the fit a little tight so then I used a thin sock expecting some chafing and rubbing but to my surprise they turned out to be quite comfortable. I normally take a size 10.5 so ordered size 11 to make room for thicker socks. So far I have only walked a few miles in them and I have no complaints, they are lightweight, easy to wear and look good. I would buy them again but would opt for a half size bigger next time.”

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Posted 4 years ago

“My Sassa GTX Mid S Ws (Narrow) are incredibly comfortable. Scrambling, hiking - all weather, feet stay dry and comfortable after long walks. With narrow feet it’s made all the difference having boots that are built for the shape and size of your foot. The Lowa service team are phenomenal as well - made sure the promotion code was correctly applied to my order when I missed it. Highly recommend on all fronts!”

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Posted 4 years ago

“Very professional, will definitely use again.”

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Posted 4 years ago

“I ordered my boots online and they arrived within 3 days. The boots look strong and sturdy and are already comfortable. Im looking forward to them giving me many years of service like previous pairs of Lowa boots.”

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Posted 4 years ago

“Faultless delivery and love the shoes!”

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Posted 4 years ago

“On receiving the two pairs of boots, my wife's and mine we were really pleased with the quality. Both the pairs fitted perfectly and sure to do a good job next week when we are hiking around Snowdonia. I was going to buy the the 2018 Lowa Renegade mod but I am please to say that the 2020 model are a tad better on the material.”

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Posted 4 years ago

Lowa is rated 4.7 based on 3,202 reviews