Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,211 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Very easy to use. Free delivery and very prompt. The box it came in was huge and it would have fitted into a much smaller jiffy bag/box.”

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Posted 6 years ago

“Great shoes. Pity they didn’t fit because high quality. I have wide toes and the wide fit wasn’t wide enough. For that reason only I’ve not rated as excellent. What was excellent was the returns policy. No fuss, no quibble, quick and easy. Would recommend to anyone who isn’t afflicted wit my wide feet.”

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Posted 6 years ago

“The products were easy to order and came in good time. Thank you”

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Posted 6 years ago

“Disappointing delivery experience; having ordered just a leather conditioner, I did not expect the delivery a "signed for". The parcel is currently at the post depot, where I will go collect It. As I ordered online to have the convenience of a home delivery, that's a bit of a fail. I understand that "signed for" delivery is important for boots and expensive items, but I would not use it for cheaper items.”

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Posted 6 years ago

Hi, We're sorry to hear of your experience. Unfortunately LOWA Active Creme 75ml will not fit in a standard envelope (whereas laces or insoles will) and therefore requires someone available to receive it for home delivery. If unable to deliver, the postman/postwoman would then look to follow any additional delivery instructions, re-attempt delivery or return the item to the depot. We will try to ensure that this is clarified in our website info, but apologies for the inconvenience this may have caused. Regards, LOWA UK

Posted 6 years ago

“I recently bought some Lowa Elite Desert boots so I want something to help stop the ingress of water into these boots. Water Stop is easy to use , just spray it on to clean material. It can be used on a wide variety of materials including leather. I am not a professional so this is not a scientific review however it does make materials more water resistant.”

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Posted 6 years ago

“Lowa is a product that you can put your trust into weather on the hills mountains or on a search for Kent search and rescue”

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Posted 6 years ago

“Free next day delivery and clear boot care instructions.”

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Posted 6 years ago

“What I wanted was in stock and came rely quickly”

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Posted 6 years ago

“Excellent customer service and products.”

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Posted 6 years ago

“I'm on my 3rd pair of Lowa now (Renegade, San Fran, San Luis), which should tell you how much I like them. The quality is incredible - you really feel like a lot of care has been put into making them. My San Francisco trainers took me on a hike up through Portugal & Spain last year, and kept my feet cool & comfortable. And one year on and a couple of thousand miles later, they still look and feel great. I've become a bit of an evangelist about Lowa now!”

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Posted 6 years ago

“Good quality product.Reasonable price compared to other brands.Easy to order on your website”

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Posted 6 years ago

“Just bought my second pair of Renegade II GTX Lo Ws because I love the first pair so much - and because this particular model has been updated and I wanted the old ones, they were a really brilliant price!”

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Posted 6 years ago

“The shoes fit perfectly fine, but the standard insole is absolutely rock hard. I'll be sending them back because I can't be bothered trying to find an insole that i'll like. I'll be going with Mammut as their shoes are simply more comfortable right out the box with no need for changing the insole.”

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Posted 6 years ago

“ordered from website which was very easy to use, good delivery service.”

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Posted 6 years ago

“Laces too short,”

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Posted 6 years ago

“It is just excellent”

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Posted 6 years ago

“Quick delivery and easy to order.”

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Posted 6 years ago

“Most comfortable active footwear ever worn! Have invested in walking boots too! Great service from Lowa online ordering.”

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Posted 6 years ago

“Outstanding! Wanted another pair of the really good walking shoes i bought a couple of years ago. They've been to Tibet, Bhutan and Antartica ... to mention just a few places. Found them here. Good price, quickly delivered. Highly recommended!”

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Posted 6 years ago

“Very good and comfy walking shoes that have also come in a wide fitting.”

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Posted 6 years ago

Lowa is rated 4.7 based on 3,211 reviews