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Lowa Reviews

4.7 Rating 3,035 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Great quality, reliable and comfortable my Lowa Renegade boots are in their fourth year. Sure I have needed new insoles which I obtained online directly with Lowa UK. Brilliant service and quick delivery. I have already bought my second pair of these boots. Can’t recommend then enough!!
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Posted 1 year ago
Brilliant originals and a good price with speedy delivery. Forget Amazon!
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Posted 1 year ago
Lowa make great laces. My current ones need replacing after a year and a half, but they have survived about four times longer than any other pair. Great for hiking or work boots. Highly recommended.
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Posted 1 year ago
100%. Brilliant service from the moment go. The delivery came by return. Definitely recommend Lowa shoes.
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Posted 1 year ago
I’ve just come back from Ukraine and stocked up on fresh Lowa boots to return , it’s what the pros wear
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Posted 1 year ago
I wanted the best product to protect my expensive Lowa walking boots and you were the only supplier.
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Posted 1 year ago
Lovely boots, very good service. Unfortunately didn't suit my wife's feet. Returned and refunded without difficulty.
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Posted 1 year ago
Comfortable from the first minute, already have a pair the same but needed a black pair for work. They are first class, expensive yes but definitely worth it as I've had my other pair for over 2 years and still waterproof and comfortable.
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Posted 1 year ago
Super boots! My LOWA boots were extremely comfortable from day one, straight from the box. These are for summer walking, as they are a much lighter weight than my higher, more solid, Daschstein winter boots. Not as stiff as the winter boots, but I put a harder insole (Superfeet) inside and they perform admirably, providing a more flexible style of walking and climbing. Breathability, support and lightness of weight were ideal, as well as attractive colour. They seem good for at least three seasons of the year.
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Posted 1 year ago
Really good boots, i needed a decent pair of lightweight boots for my job and these are perfect 👍🏻
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Posted 1 year ago
I can't fault the ordering and delivery procedure. My online order arrived within the time frame stated. I was kept well informed of my orders progress by Lowa, and the courier, DPD. My boots are good quality and excellent fit.
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Posted 1 year ago
I love the quality of Lowa and the customer service has been excellent. I'd definitely recommend them.
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Posted 1 year ago
Excellent quality and great customer service. They use reliable delivery companies and are very quick.
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Posted 1 year ago
My third pair of Renegade GTX Mid - they last about a year, worn twice a day every day, all weathers (perhaps with two pairs I could make them last longer). That is at least three times longer than some other brands. Need a good thick pair of socks. Nice solid sole. Great boots. Bought direct from Lowa this time - good deal on a particular colour, great if you're not fussy. Delivery excellent.
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Posted 1 year ago
I purchased cleaning products and replacement insoles; and as always, the Lowa service was impeccable with very prompt delivery.
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Posted 1 year ago
The excellent service, prompt delivery, easy return and exchange, also reimbursement. Great no hassle.
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Posted 1 year ago
Love these boots. So light and comfortable feels like I'm wearing a pair of slippers.
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Posted 1 year ago
Good quality laces with a keen price and excellent service.
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Posted 1 year ago
Ordered a second pair of the same shoes as the first pair have been very comfortable and lasted so well.
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Posted 1 year ago
My second order, which again arrived fast and safely. Good product (walking shoes)
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Posted 1 year ago
Lowa is rated 4.7 based on 3,035 reviews