Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,107 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“I don't know what's happening, I knew about Lowa as a perfect shoesmakers but my expirience was not good at all. One shoe was excellent another one was poor. Something's wrong with the sole so it hurts and different shape even when you try it. Fortunately that I haven't gone outside first. Sent back”

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Posted 1 year ago

“Have road tested my boots at the Lake District this week and am impressed - comfort, easy to clean and versatile - recommend 😊”

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Posted 1 year ago

“Great boot, with very good shock absorbing qualities. I am finding less discomfort after a long walk, as well as feeling very comfortable whilst walking.”

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Posted 1 year ago

“It is a perfect product!”

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Posted 1 year ago

“Hard to rate as the product has yet to arrive! Don't know which parcel company you use, but you might consider changing. When will I receive my order?”

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Posted 1 year ago

Hi James, Sorry to hear your order hasn't arrived yet, that certainly sounds rather odd. Please do reach out to our Customer Services team on orders@lowa.co.uk, and they will be more than happy to look into this for you, and get things sorted asap. Thanks, LOWA UK

Posted 1 year ago

“Purchase of the Lowa boot cleaning kit was simple enough. I have only managed to use the actual product once, and it seemed to do the job. My main issue was its wasn’t as obvious how to use the product for that initial attempted. I had to find a webpage detailing how to use all 3 products. Overall, satisfied”

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Posted 1 year ago

“I bought these shoes (Taurus Pro GTX Mid) for work - I work as a gardener two days a week. So far I am satisfied with these shoes, my feet don't get tired with them, GORE-TEX works on hot days, my feet stay dry after eight hours of work.”

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Posted 1 year ago

“walking boots looking almost like new again with these original laces”

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Posted 1 year ago

“Very fast delivery. The boots fit well but their grip leaves much to be desired.”

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Posted 1 year ago

“The boot insole was stuffed in and is not a corresponding fit- has to obtain other insoles. I have owned Lowa boots for years but like most things nowadays just sloppy standards. Disappointed.”

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Posted 1 year ago

“Great hiking boot”

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Posted 1 year ago

“Love my boots but unfortunately they are a little small so need to send them back. Unfortunately your system does not allow me to simply get an exchange pair and I have to get a refund and then source my next pair from another outlet after you have refunded me for my purchase at the Gamefair 2023. I am incredibly busy with work at the moment so haven’t been able to do this. If I had know this was the case I wouldn’t have purchased at the Gamefair as I could not try on the exact pair I wished they had none available to try so had to try on another type of boot but unfortunately the size didn’t match. I love my Lowa hunter boots and had hoped my new ranger boots would be perfect for lighter use. Now considering very seriously not to bother at all with them because you cannot make a simple exchange from a 9 to a 9 1/2 from stock. Disappointed to say the least!!!”

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Posted 1 year ago

Hi Kevin, Thanks for your review, but sorry to hear about the confusion here. We do understand it can be tricky to get the size right first time, and it's why we include a free returns label with a pair of boots, so you can easily return them to us for a refund, if the size or fit isn't quite right. Normally the refund is processed within 24hrs of the boots arriving back with us. It's certainly not the case of needing to go and purchase a pair of boots from another outlet though, so apologies for the misunderstanding there - it should simply just be a case of placing a new order through the website, for the correct size. Thanks, LOWA UK

Posted 1 year ago

“In my long life I've tried all the leading manufacturers of hiking boots, but for the last eight years I wear only Lowa because they're the best. They go on and off like my favourite slippers and they feel like no other footwear I've ever worn. I've still got my first pair and after eight years they're still a treat for my feet. Two of my daughters are chefs, they're on their feet constantly for twelve hours at a time and wear only Lowa. ONLY LOWA!”

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Posted 1 year ago

“I have confidence in Lowa products and order their dedicated boot cleaning stuff which works well with clear descriptions of how to best use them. The speed of delivery was exceptional!”

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Posted 1 year ago

“Now on my third pair since discovering these shoes many years ago. Get at least 2 or 3 years of wear out of them and I wear them nearly every day. Hybrid shoes so can wear anywhere, highly recommend”

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Posted 1 year ago

“Very comfortable boots. First outing of 4 miles fell walk and no issues.”

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Posted 1 year ago

“Third pair - never liked back”

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Posted 1 year ago

“Great fitting shoes, comfortable straight from the box. Quick postage.”

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Posted 1 year ago

“Easy to use website and easy to order. I have replaced a pair of Renegade GTX walking boots with the exact same boot as they have been such a good comfy hard wearing boot for me. I don’t know how far I have walked in them but I estimate 2500-3000 miles over six years. They have never leaked but the soles have worn through on the heels. They have taken me on some fabulous walks. Nothing too hard though at my age. I hope I last long enough to get another 6 years walking in.”

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Posted 1 year ago

“Great service and quality products from Lowa, would highly recommend their boots.”

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Posted 1 year ago

Lowa is rated 4.7 based on 3,107 reviews