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Lowa Reviews

4.7 Rating 3,188 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,188 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Not very good when it comes to faults in their boots don't want to return or swap so only buy if you want a very expensive pair of boots for decoration and not to wear
Helpful Report
Posted 1 year ago
Boots arrived very quickly and are by far the most comfortable out of the box walking boots I have ever owned
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Posted 1 year ago
Unfortunately the boots didn’t fit so had to be returned. I have had 3 pairs of renegade boots and fancied a change
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Posted 1 year ago
Ordered 17 pairs of boots for members of my SAR team. Excellent boots and excellent service. Boots arrived the next day.
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Posted 1 year ago
Good quality boots and back up service.
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Posted 1 year ago
So far I'm very pleased with my boots. They are comfortable and waterproof.
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Posted 1 year ago
This is my second pair of Lowa’s in almost 14 years since leaving the military. The first pair were a black leather pair that are still in working order for the most part except the heel now is just about starting to perish. They have in their time, however, completed numerous walks in Snowdonia and Conwy, Edale Skyline, Three Peaks, Fan Dance and various walks in New Zealand including the Tongariro Crossing (fantastic walk). On occasion, I have also worn them for work when working in the snow. I have replaced them with a tan coloured swede pair of the same style. I always choose the mountain boots as you get more protection around your ankles. In my opinion, these boots are the best boots for particularly for hiking but also to wear day to day if you wish. They are comfortable from the first day you put them on.
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Posted 1 year ago
Awesome boots and great customer service! I'm very happy I've decided to buy this brand.
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Posted 1 year ago
Very comfortable & grt shoe
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Posted 1 year ago
I ordered the genuine laces for my boots and they were very reasonably priced and included delivery too. The same quality and colour and strength as the originals. Great service and thank you.
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Posted 1 year ago
Great communication. Free and fast delivery and returns. Promotions from time to time. I had no chance to check their warranty yet.
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Posted 1 year ago
Superb quality walking shoes, Excellent, courteous and speedy service. I previously had a pair of these shoes which travelled the world with me for several years. I wanted a replacement pair, but mistakenly bought the wrong size online. They were accepted by return and I was refunded without fuss. I have now bought the right size and am delighted with them.
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Posted 1 year ago
I ordered insoles for my trusted Lowa boots after the old insoles became worn at the heels. The insoles arrived 3 days after ordering and fit perfectly!
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Posted 1 year ago
First class service and delivery of my walking shoes. I have both Lowa shoes and boots. Perfect fit, smart and very functional for my work.
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Posted 1 year ago
The purchase to delivery time was super quick. The trainer type footwear fits really well, thanks to the availability of half sizes and a good sizing guide. They are comfortable and well made without being flashy. I’m a happy customer. Thank you.
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Posted 1 year ago
Lowa .The boots for me Simply more . Simply the ones for.me Excellent . Flawless customer service 100 years of knowhow through for the souls of your feet and those out for adventure. Thankyou so.much
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Posted 1 year ago
Good website. Easy to order. returns are quick and easy.
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Posted 1 year ago
I ordered wide fitting but these boots are not wide fitting. I have a number of pairs of running shoes and walking boots which are wide fit and these wide fit weee not. We’ll made boot though, just not the right size for my feet.
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Posted 1 year ago
Very pleased with the ordering process and easy website.
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Posted 1 year ago
Very well made boots, great lacing system, quick to wear in, comfortable for a slightly wider foot. So far they appear to be waterproof which is something I'm very much hoping for. One down side and only because a lot of my walking is across muddy fields with my dog. The deep lugs on the sole soon fill up with mud which I can't dislodge, making the boots heavy and slippery. It needs a powerful hosepipe to remove the mud when I get home. So maybe not best for muddy walks. Overall I'm still very pleased with them. The issue maybe common with hill climbing boots being used in fields.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,188 reviews