Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,120 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely company selling a brilliant product and offering a first class service. This is one very happy customer.”

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Posted 3 years ago

“2nd pair in 20 years they last !”

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Posted 3 years ago

“A very sturdy, attractive boot that provides excellent fit and support straight out of the box. The availability of a quality boot in a wide fitting is a good shout by Lowa to include in their product range and demonstrates a company that considers the needs of a broad range of customers.”

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Posted 3 years ago

“Purchased waterproof spray and wax, having used previously. It's very effective. Arrived promptly.”

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Posted 3 years ago

“Lowa Locarno GTX Lo. Shoes. Recently purchased these shows from Lowa Online Store as they were the colour I was looking for & at a very good price. And as already owning 2 pairs of Lowa Boots/Shoes in the Renegade GTX Mid Cut Boot & Renegade GTX Lo cut Shoe models I knew that I would not be let down in quality & comfort from a brand I can trust that look after your feet when it comes to walking.”

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Posted 3 years ago

“The best boots I've bought and great service when I needed to renew the laces”

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Posted 3 years ago

“A very comfortable and quality boot. I wear a pair of Mountain GTX 50 hrs a week for work, and wanted an everyday alternative. The Ranger were recommended by Tim and they are perfect. Not cheap, but they ooze quality. They have worked straight from the box, and have already been tested in mud and rain, with no issues and very good traction.”

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Posted 3 years ago

“I ordered a new pair of Lowa Ranger III GTX after my Ranger II's failed after just 3 years so not impressed. I only ordered new Rangers as I was given a discount code. Without the code I wouldn't have ordered Lowas at the price point. All I can say so far is quick delivery and nice box.”

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Posted 3 years ago

“No comment”

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Posted 3 years ago

“Walking shoes are as good as new with the new insole. Very comfortable again.”

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Posted 3 years ago

“Excellent service, quick and easy. Boots fit as expected, well made and very comfortable with good support”

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Posted 3 years ago

“Brilliant boots and excellent service!”

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Posted 3 years ago

“Sadly the item I wished to buy was out of stock so I have no experience to comment on.”

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Posted 3 years ago

“Best shoes I've ever had. Straight away u can see very high quality. Very durable 100% would recomend them to everyone. 🔥🔥🔥🤘”

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Posted 3 years ago

“I am really happy with my walking boots, they are really comfortable & really well made. The service I received with the ordering & delivery was excellent & customer service was brilliant.0”

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Posted 3 years ago

“This is the third pair of Renegade gtx boots I have had. The fit is really good for my long feet. Multiple seams feel like a vulnerabilty but excellent after sales service has been a blessing”

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Posted 3 years ago

“Solid, waterproof, comfortable and light. Very happy.”

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Posted 3 years ago

“Excellent quality footwear and fantastic service. LOWA boots and shoes are probably the very best for hiking and trekking I've had (I include in this comparison German and Italian top brands). Over the last 5 or so years, I have purchased a range of styles from light urban/travel to hill walking to hiking/trekking. Every pair has lived up to their main function while providing flexibility across a range of other uses - for me this is a big plus point. And all are still going strong after much time and use - built to last! I'm not an "influencer" or even one who recommends to others much, but a product this good is worth spreading the word about - a number of people who have tried LOWA on my recommendation have all given great feedback. I always try to buy direct from LOWA UK and the best reason for this is the superb customer service. The online information and purchasing process is good, no hassle, straightforward but it is the very, very quick free dispatch/delivery that is very welcome. Never had to return a pair, so not able to comment but looks easy and straightforward as well. The aspect of the overall great customer experience that I want to shout from the rooftops as being the best ever I know is the communication and resolving issues quickly and effectively. Only recently when there was a supply issue, LOWA customer services were straight on to it, got in touch immediately, maintained great communication throughout and fixed the problem to maximum satisfaction. Why can't every online transaction be like this? I can only say, this was a fantastic experience (which started out as "oh no, I'm not getting the boots I wanted") and cannot recommend highly enough. I know I will remain a huge fan of LOWA for a long time to come and will continue to recommend them to everyone I (and my partner) know. Five Stars truly well deserved.”

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Posted 3 years ago

“Brilliant boots excellent value direct from the manufactures.”

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Posted 3 years ago

“Fit perfect on first try! Quick to arrive. May need my high arch insoles as not feeling much support but I do have problems in that area.”

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Posted 3 years ago

Lowa is rated 4.7 based on 3,120 reviews