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Lowa Reviews

4.7 Rating 3,032 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,032 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
It was a gift.
Helpful Report
Posted 1 month ago
Gorgeous boots, great service, my only slight criticism would be that the wide Renegades really aren’t that wide, particularly in the toe box. It’s worth sizing up if you’re after a wide boot (I wish I had!).
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Posted 1 month ago
Easy to order. Fast delivery. Excellent quality boots.
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Posted 1 month ago
I have bought these walking shoes before and had no problems, so I purchased exactly the same style and size again. My original pair are still in great condition, so I was more than happy to purchase again.
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Posted 1 month ago
Gratifyingly easy to obtain replacement insoles which had worn in my excellent all terrain shoes
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Posted 1 month ago
So far, very stable, light, all round hiking boot. Excellent build quality. Haven't tried them in wet weather though.
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Posted 1 month ago
From first contact with Lowa about walking boots, absolute fantastic Service. From emails to delivery and first fit, the help I received was outstanding. Wow! So comfy. Thank you
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Posted 1 month ago
Great shoes and great customer service.
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Posted 1 month ago
I wanted a good, strong, ankle supporting walking boots and these have been comfortable from the start. I do a lot of walking with my dog and I needed a boot that supported my foot over uneven ground. I like the rugged sole and being able to unlace the boots far enough for me to slip my feet in and out easily is a plus point. I treated them before I started wearing them to give them extra protection. The mud has brushed off easily. My husband also has a pair of Lowa walking boots and has been very happy with them, especially as he has unstable ankles. He's nearly 80. I'm early 70's. You can't beat good comfortable footware. 👍🏼 Lowa.
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Posted 1 month ago
These boots were a present for my daughter. She has already had the exact same pair and was ready for a new pair. Loved them so much and says how comfy and sturdy they are.
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Posted 1 month ago
Excellent and prompt advice to a query. Thank you
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Posted 1 month ago
Fast delivery, beautiful shoes, very comfortable shoes. delighted with my purchase 😊
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Posted 1 month ago
Lowa Renegade are the most comfortable boots I've tried. They are also practical. I trust them to keep my feet dry in the most challenging terrains. As a search dog handler my boots have a tough life and I highly recommend Lowas for comfort and endurance. Great service and speedy delivery is a bonus too.
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Posted 1 month ago
Brilliant boots and brilliant customer service Thankyou!
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Posted 1 month ago
Very pleased with whole process. Easy to order. I was kept informed by Lowa and courier. Courier left parcel in correct place and let me know it had been left. Thank you.
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Posted 1 month ago
Good comfy boots, my second pair.. Good delivery service
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Posted 1 month ago
Third pair of Lowa walking shoes I've had. Each pair has lasted twelve plus years. I've not looked after them particularly well and used them frequently on long hikes through varied terrain, as well as country walks nearer home. They have all been extrememly comfy out of the box and given no problems at all, except for one lace giving way at about ten years. They are quite broad fitting, but aren't a loose fit, and I was able to order on line without any difficulty as their sizing has been so accurate and consistent from shoe to shoe. Only complaint with this purchase was that DPD left them on the doorstep instead of the safe place I requested.
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Posted 1 month ago
Seem good so far. Ive had a few pairs of so called waterproof boots, none of which turned out to be. But these have been comfy and watertight so far.
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Posted 1 month ago
Received my boots (Renegade) just before a trip to Woolacombe to do a few days walking with my sister .Hadn't really had time to walk them in but that wasn't a problem,they were very comfy right away and we did about 5-8 miles each day ( not a lot but I am over 70 and there are a lot of hills around Woolacombe!) Coped well with all types of terrain and fully waterproof.Time will tell on their longevity but very pleased with them at the moment.
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Posted 1 month ago
It was so easy to order online. The service was excellent especially as I needed to change them for a larger size! I was really impressed.
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Posted 1 month ago
Lowa is rated 4.7 based on 3,032 reviews