Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,103 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Great shoes, happy”

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Posted 1 month ago

“Excellent walking boots. Fourth pair I have bought. They are so comfortable from day one. Always wonderful customer service”

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Posted 1 month ago

“great shoes!”

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Posted 1 month ago

“Item never arrived. I received a refund and no explanation”

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Posted 1 month ago

Hi Sam, Thanks for getting in touch about this. I've just had a look at what happened here, and it looks like the insoles were returned to us by Royal Mail. Apologies, the speed of the return should have flagged something wasn't quite right here, but it looks like they were processed for a refund on the assumption the insoles were no longer wanted. Thanks, LOWA UK

Posted 1 month ago

“Great service and quality product. Returns are cost free and simple to arrange if required.”

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Posted 1 month ago

“Overall, the Lowa Zephyr GTX Mid TF is a solid boot with excellent fit and construction. As someone with wide feet, I was pleased with the fit, particularly in the toe box. The length is spot on for a UK size 10, and the side rigidity provides good support. However, there are a few design aspects that detract from the overall comfort and functionality, especially the tongue. Pros: 1. Fit: True to size with a roomy toe box, accommodating wider feet comfortably. 2. Rigidity: Offers excellent lateral support, making it ideal for rugged use. 3. Solid Build: The boot feels durable, with responsive rubber soles. Cons: 1. Tongue Design: • The tongue features excessive folded material running from the top of the ankle to the toe box. This excess creates unnecessary bulk. • When the laces are tightened, the folded material exerts uncomfortable pressure on the top of the foot, which could affect long-term wearability. • A simpler design, where the folded material begins higher up (near the upper lacing portion), would alleviate this issue. • Additionally, a loop on the tongue for securing laces would help keep it in place and prevent shifting. 2. Lacing System: • The widely spaced lacing loops make it quicker to put on and take off the boot, but they don’t provide a snug, secure fit. • Tighter loop spacing or additional eyelets could improve adjustability and support. 3. Gore-Tex Lining: • The Gore-Tex material looks less robust compared to other boots I’ve owned, raising concerns about its long-term durability. • The stitching where the Gore-Tex meets the rest of the boot appears slightly inconsistent, which could impact water resistance over time. • Unlike some other designs, the lining doesn’t fully wrap underneath the boot, relying instead on glued black material. 4. Interior Comfort: • The interior has minimal foam or cushioning. While the rubber soles are responsive, prolonged wear may become uncomfortable without added insoles. • I used my own Superfeet liners, but additional padding from the manufacturer would enhance comfort for extended use. Conclusion: The Lowa Zephyr GTX Mid TF is well-constructed with a great fit, but the tongue design and lacing system hold it back. The excessive material in the tongue creates discomfort that could be a deal-breaker, especially for all-day wear. While these issues might improve with break-in, they suggest room for improvement in manufacturing. If these design flaws are addressed—particularly the tongue bulk and lacing layout—this boot would be an exceptional choice. For now, it’s a good boot with some frustrating drawbacks.”

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Posted 1 month ago

“Web site has a glitch in that, for insoles, you click your size and then add to basket, it adds a size 7. If you are alert you may notice this, I didn't so it cost me close to £4.00 to send the size 7's back. If I had been more attentive I would have seen the error, I just assumed that if I clicked my size it would add my size. I've just tried the web site and it's still doing the same. Other than that can't complain at all, very speedy delivery and my insoles were good once I got the right size.”

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Posted 1 month ago

“I’ve heard really good things about this brand and looking forward to using my new boots!”

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Posted 1 month ago

“Very comfortable, even on first outing. Replacing old pair now worn out.”

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Posted 1 month ago

“I've had my Lowa renegade boots for about seven years now, first time I've changed the insoles they fit perfectly and make walking even more comfortable. Great kit keep up the good work.”

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Posted 1 month ago

“Excellent service and quality of products second to none.”

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Posted 1 month ago

“I'm a postal worker so walk between 11.5 and 13.5 miles a day, 5 or 6 days a week. The renegade shoe is comfortable from the start, the gortex membrane is excellent, I somehow keep my feet dry on the most treacherous days. The durability of the sole is the only short coming that I can highlight but then again I do get about 2000mies out of a pair.”

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Posted 1 month ago

“My first Lowa boots were desert boots, lasted 10 years, then Lowa all terrain, another 10 years with sole just good enough for gardening now. I now have the new Lowa extreme. Great boots all round. I especially recommend LOWA.”

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Posted 1 month ago

“My first experience with this company and found them very user friendly and product of excellent quality.”

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Posted 1 month ago

“I love my Lowa Renegade shoes!! This is my third pair. They are very well made and the fact I can buy a half size is a major plus. The uppers last very well - I do a lot of road walking and so tend to wear the tread down. They are super comfortable and keep my feet warm and dry. Good advice ch support means they are great if suffering from plantar fasciitis.”

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Posted 1 month ago

“My Lowa Renegade finally needed replacing after many years of comfortable service so I naturally replaced them with another pair and I am very happy with them.”

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Posted 1 month ago

“My first pair Definitely will not be my last. Really comfortable waterproof warm. Genuinely the best boots I’ve worn”

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Posted 1 month ago

“Had Lowa boots before so knew what I was getting. Comfortable and no issues at this time”

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Posted 1 month ago

“Service was excellent. Pleased with my boots they are very light which is what I was looking for and they seem really well made & robust. Not sure about comments on size in other reviews as 6.5 my normal walking boot size are plenty big enough. Not giving 5 stars yet as only time can truly tell in relation to wear & tear!”

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Posted 1 month ago

“Good quality, comfortable boots”

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Posted 1 month ago

Lowa is rated 4.7 based on 3,103 reviews