Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,036 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Great product, highly recommended”

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Posted 2 years ago

“Just bought my 4th pair of Lowa Renegades. Have been wearing them for about 20 years in total. Really good boots. Ordered latest pair direct from Lowa and they arrived very quickly. Perfect fit from day one. No need to break in.”

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Posted 2 years ago

“Great service no hassle came fast and the products are all good quality stuff.”

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Posted 2 years ago

“If you're looking for boots and don't want to go trawling through the shops try Lowa online. Great, easy to navigate website, free postage and free returns. Couldn't be easier or more convenient.”

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Posted 2 years ago

“Easily the best boots I've owned bar none. I struggle badly to find any footwear that is sufficiently wide for my feet and this is particularly true for walk/hiking boots where most brands exclusively deal in standard width fittings. Always this leads to painful foot compression, the discomfort sometimes lasting for days after use. The LOWA Renegade wide-fitting boot may only have 3 colour options compared with the standard width version but they fit me perfectly. The boots are also very light weight and highly supportive across the whole foot making them extremely comfortable even on long walks - so comforatble, in fact, that I forgot to take them off for several hours afterwards.”

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Posted 2 years ago

“My shoes are like new even though I’ve had them 3 years and wear every day for walking my dog.”

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Posted 2 years ago

“Excellent product and service. Good information on the boots I purchased and easy to order with very fast delivery. The boots were as described and a good fit, very pleased with them.”

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Posted 2 years ago

“Items were as described and arrived very quickly”

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Posted 2 years ago

“I chose Lowa because of the wide fittings available. I ordered 3 sizes and they arrived next day! I returned 2 of them which was easy with free returns. The pair I kept are so comfortable with the wide fitting making all the difference. Very pleased”

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Posted 2 years ago

“Easy to order from & quick delivery. They reply quickly to any queries you have & are very personable”

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Posted 2 years ago

“Easy to order and quick delivery”

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Posted 2 years ago

“Extremely high quality and beautiful products. Would definitely buy from Lowa again”

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Posted 2 years ago

“Very fast delivery.”

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Posted 2 years ago

“Great service, great product”

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Posted 2 years ago

“Great company with excellent products.”

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Posted 2 years ago

“Great products, item sent quickly, item as advertised”

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Posted 2 years ago

“Lowa customer service has been outstanding. I had a damaged pair of hiking shoes that started to come apart at the sole after a few months. I spoke with James King (who has been nothing short of amazing) who had a replacement pair in the post within a few days. I use Lowa a lot and this is the prime reason why; outstanding customer service.”

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Posted 2 years ago

“Good price and prompt service”

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Posted 2 years ago

“Excellent prompt service, next day as promised”

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Posted 2 years ago

“I'm a big fan of Lowa boots. Had the Lowa Mountain Boot for many years which have carried me hundreds of miles all over the Welsh and Scottish mountains with not one blister or soggy sock! Indeed I have worn the soles to almost slicks. So time to purchase some new boots. I dropped the team at Lowa an email late in the day to ask for advice on the current line of boots available and credit to the service I had a response first thing the next day full of helpful info which had been personally typed (not a lazy copy and paste from a brochure). Full marks for service. Based on this info I purchased a pair of Ranger III GTX and I am pleased to say the quality of build and fit is still first class. Have not had chance to use these boots properly yet but they feel comfy and bullet proof out of the box. Looking forward to many more years of happy dry feet out in the wildernees!”

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Posted 2 years ago

Lowa is rated 4.7 based on 3,036 reviews