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Lowa Reviews

4.7 Rating 3,034 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,034 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Many years of comfort before I had to buy a replacement pair!
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Posted 1 year ago
Delivery was a joke.
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Posted 1 year ago
Wore them to go up Mam Tor straight from the box, great boots, traction and waterproofing is second to none, Wouldnt hesitate to buy Lowa again, in about 5 years when these finally give up!
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Posted 1 year ago
Excellent service and a wonderful walking boot
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Posted 1 year ago
I'm a keen and regular walker (with dogs) and had waterproof Lowa walking boots for decades as I could just order online a replacement and they were always perfect. Without any major sales on, and me trying to save some money I purchased (cheaper) waterproof boots from another make. I went through 3 pair of boots within a couple of months as all turned out not to be fully waterproof. I ended up going back to my beloved Lowas again - no comparison, slipped in, waterproof every single day. I could have saved myself the hassle and the false economy. Can't recommend this brand/boots highly enough - they are worth the money!
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Posted 1 year ago
Purchased my Lowa walking boots and wear them practically everyday. Very comfortable and practical. Worth every penny
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Posted 1 year ago
This is my second pair. Best walking shoes ever.
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Posted 1 year ago
Ordered a pair of laces Monday morning, they arrived the next day, and are spit on.
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Posted 1 year ago
Best boots. Comfortable, sturdy. It is my second identical pair, I love them.
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Posted 1 year ago
Excellent communication, the boots are awesome and didn't need any breaking in at all, comfortable from the get go. Highly recommended!
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Posted 1 year ago
I had a pair of Lowa walking boots for many years, which finally needed replacing this year. I bought a pair of boots which turned out to be a size too small for me, but returned them for a full refund with no problems. I will be buying from Lowa again!
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Posted 1 year ago
Very good service. Fast delivery of order. Good website.
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Posted 1 year ago
Had great customer service at a show we visited. Great products at a pretty good price, no where near the cheapest but worth every penny.
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Posted 1 year ago
Zephyr Earth GTX Mid - Started splitting at the seams around the toe area within weeks of purchase, the gore-tex began to crack and split after about 12 months. I decided to contact Lowa regarding the warranty around 18 months after purchase in case any further defects arose. However, was informed that seam defects don't come under warranty, quote; "as it’s not a manufacturing defect, but rather classed as wear and tear – the boots have simply been used to the max, have probably covered thousands of miles, and have now reached the end of their useable life." Don't expect them to last very long, 3 months of fair usage at max, before defects begin to appear which won't be covered under warranty, rendering them no longer water-proof and then it's pot-luck as to how long before beginning to fall apart. In regards to their performance, they aren't particularly comfortable out-of-the-box, have a very hard sole, tend to pinch upper foot and the toes (especially the little toe I find) and have very poor grip, especially on any wet surface. Bits of the sole seem to chip off as well, and after around 18 months use the sole has now worn through. Positives: they feel very light on the foot with good laces and a very supportive upper section around the ankle. Ideal for light use if you only want to use them occasionally to walk the dog or for a couple of planned expeditions, not a hiker's boot though.
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Posted 1 year ago
The best boots out there, been using these for ten years now.
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Posted 1 year ago
Excellent service, boots arrived in a couple of days with a box and label for return if necessary.
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Posted 1 year ago
Love my new boots. Well made, great fit, very comfortable and they look good. I use them for general walking in the countryside, through muddy fields and long grass. So far they have been watertight. Would 100% recommend them. Easy to order online and speedy delivery.
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Posted 1 year ago
Incredibly rapid postal delivery and returns service, not to mention fantastic footwear, would definitely recommend Lowa to other outdoor enthusiasts!
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Posted 1 year ago
Great footwear, indeed! Good esthetic design, light, functional, semns as a natural extension of my feet - simply enjoyable!
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Posted 1 year ago
Gorgeous boots and love the colour. Boots fit perfectly and really comfortable. Swift delivery.
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Posted 1 year ago
Lowa is rated 4.7 based on 3,034 reviews