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Lowa Reviews

4.7 Rating 3,118 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,118 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Great customer service and my new Zephyr GTX boots are so comfortable straight out of the box and onto the hill. Thanks Lowa
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Posted 3 years ago
The Lowa shoes were very well made but too narrow for me as I have wide feet.
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Posted 3 years ago
I struggle to find shoes to fit my narrow foot and often require a half fitting too.This is the second pair from Lowa that have proved a perfect fit! On top of that the service was excellent-prompt and user friendly ( I’m not really a mail order fan..)
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Posted 3 years ago
Comfortable, hard wearing and good looking for boots.
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Posted 3 years ago
Super service and a super product.
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Posted 3 years ago
A helpful sizing guide (it's always difficult to by the correct size footware online), and very prompt delivery.
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Posted 3 years ago
Love these boots. Recommend by a reputable walking shop as a light weight every day dog walking boot and they certainly are. I wear them every day, all weathers & any season. I’ve just ordered my 4th pair in about the last 6 years.
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Posted 3 years ago
Excellent so far. Received the boots yesterday.
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Posted 3 years ago
Very quick excellent service, along with excellent product.
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Posted 3 years ago
Really comfortable shoes and excellent service.
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Posted 3 years ago
I bought a pair of Renegade GTX narrow fit boots. First time for Lowa, bought on recommendation of a friend. Quite simple, they are beautiful. They fit perfectly and are so comfortable. I wear them for walking the dog. I had been wearing cheaper "waterproof" hiking shoes, but always disappointing. So, I took the plunge with Lowa Renegades and I am not sure I could ever go back. Walking in them is a pleasure. Thank you Lowa - for the attention to quality and comfort, and the prompt delivery.
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Posted 3 years ago
Really efficient next day delivery. Comfortable and great colour/style.
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Posted 3 years ago
Ordered 2 pairs in different styles to choose . Nice quality shoes and wide fit across the toe area at the front. Good soles. Not the cheapest but as always, you get what you pay for. Easy ordering and prompt delivery. Easy returns with sticky label to put on the box
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Posted 3 years ago
As a walk leader for HF Holidays and an active Ramblers member I've always struggled to get boots to fit. Its therefore great to discover a boot maunfacturer who makes high quality boots at affordable prices, but more especially when there's a choice of width fittings, half sizes and colours. So far I'm really please with my Renegade boots.
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Posted 3 years ago
Great user experience. Had a problem with my 10 month old Renegade’s. Couldn’t have been better handled, sent in pictures via email and exchanged without any fuss with replacements received within two days! Thanks Lowa team.
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Posted 3 years ago
I could not be more pleased with my new boots. I have long, narrow feet and always struggle to find comfortable boots. I had a prompt and helpful response to a query from customer service and after ordering they arrived very quickly. They fitted and are so comfy, they aren’t bulky and are really good quality. So pleased to have discovered Lowa.
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Posted 3 years ago
My second pair of Renegade GTX, purchased online through Lowa website. Easy to navigate and purchase and shoes arrived a few days later. Perfect fit and comfortable, I did a 4 mile walk straight out of the box. Easy to put on and take off. Just wish there was a wider colour selection as there are for the mid sized boot version.
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Posted 3 years ago
I wore my new Taurus Pro GTX for the first time today. It was a testing route and they required no breaking in unlike some other makes. They are comfortable and let in no water which is a bonus.
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Posted 3 years ago
The best walking boots ever ! Worth paying more for something that performs and lasts. Having worked my way through so many pairs of walking boots claiming to be waterproof from various brands , i have finally found a brand that live up to what i expect in a walking boot. They are the most comfortable boot , with no breaking in , absolutely perfect in every way from the moment that you put them on. I usually take a size 6.5 , but in Lowa boots I’ve found that i need to go up to a size 7.
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Posted 3 years ago
Delivery was incredibly quick, and the boots are as expected, a great fit and so very comfortable. I wore Lowa boots when I was serving in the army, and I must say these boots are just great, just like their military predecessors which I wore for the best part of fifteen years
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Posted 3 years ago
Lowa is rated 4.7 based on 3,118 reviews