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Lowa Reviews

4.7 Rating 3,035 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Great service, great hiking boots, speedy delivery! Have bought before from Lowa and will do again soon as my husband needs new hiking boots too.
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Posted 1 year ago
Comfortable high quality materials.
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Posted 1 year ago
Exceptionally comfortable and well wearing shoes. Ordering from Lowa direct is a breeze, and having the choice of wide in my size is an added advantage. I have worn Lowa for a number of years and they are my go to outdoor shoes.
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Posted 1 year ago
Really impressive customer service. When the discounted walking boots weren't available in my size, they offered me the full price ones discounted. I used them for the 1st time this weekend and they feel good. They will need a bit of wearing in but were fine on a 3hr walk in muddy wet conditions.
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Posted 1 year ago
I ordered a pair of Lowa Renegades over the New Year period. Delivery was very quick and the boots were an absolute bargain price. I've struggled to find comfortable boots recently and these have been an absolute breath of fresh air. The boots take a battering on slate, sharp rocks, mountains and very wet terrain. Back to walking 10 miles plus with no foot pain.
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Posted 1 year ago
Great boots, very comfortable and look fab. My last boots lasted 10 years. Still use them on shorter vey muddy walks
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Posted 1 year ago
Boots are excellent quality and matched by the customer service. Every time I called with a query the staff were first class and extremely helpful. I love the boots and I love the service. Thank you
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Posted 1 year ago
Great website. Quality product. Expensive, yes… but these are honestly the most comfortable boots I’ve ever had in my life. They look great too - I was giving up hope of finding a ladies walking boot that wasn’t adorned with garish splodges of colour. Simple, classy and a superb fit. Also love the free returns as I was confident to order knowing I could return them with ease if they didn’t fit. (I think it also shows their confidence in the product as they don’t expect them to come back!)
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Posted 1 year ago
Great boots and service.
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Posted 1 year ago
Most comfortable boots I’ve ever worn
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Posted 1 year ago
Range II GTX - brilliant boots & incredibly comfortable!
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Posted 1 year ago
Seem very comfy on first try at home. Yet to challenge with a long walk.
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Posted 1 year ago
Great quality and good fit
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Posted 1 year ago
I am so far very pleased with my purchase . Did a 7 mile walk no blisters feet dry and comfortable
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Posted 1 year ago
Great boots (renegade gtx). Sizing correct and very comfortable and exceptionally quick delivery
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Posted 1 year ago
I live the boots. Special mention for the great service. I’d ordered two pairs of the same boots and was worried I’d have to send one back. They cancelled one pair and saved the unnecessary postage and energy.
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Posted 1 year ago
Good service, thank you
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Posted 1 year ago
Bought my third pair of Camino's (albeit the new Evo), as usual, straight out the box and on the fells, lighter than the previous generation Camino and just as comfortable.
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Posted 1 year ago
This is my second pair of Lowa Renegade boots. Got six years out of the first pair, and they saw me traipsing in the Dolomites, the Inca Trail, Snowdonia, the Lake District, Peak District, Brecon Beacons, Pembroke Coast Path and many other adventures. Best boots I've ever had, especially with dodgy ankles - they provide great support.
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Posted 1 year ago
Best boots
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Posted 1 year ago
Lowa is rated 4.7 based on 3,035 reviews